Saeco Xelsis Suprema Manual page 29

Problem
The milk does not froth.
The milk is splashing.
Cause
The pre-ground coffee
compartment is clogged
The machine circuit is blocked by
limescale.
The internal cappuccinatore is
dirty or not inserted correctly.
The type of milk used is not
suitable for frothing.
The milk you use is not cold
enough.
The flexible milk tube is not
connected properly.
The cappuccinatore and milk
tubes are not clean.
Solution
Switch off the machine and remove the
brew group. Open the lid of the pre-
ground coffee compartment and insert the
spoon handle into it. Move the handle up
and down until the clogged ground coffee
falls down.
Descale the machine with Philips descaler
(see Descaling procedure). Always descale
when the machine prompts you.
Clean the internal cappuccinatore and
make sure that you position and insert
it correctly (see Cleaning the internal
cappuccinatore under the
Different types of milk result in different
amounts of froth and different froth
qualities.
Make sure you use cold milk coming
directly from the fridge.
Open the door of the coffee dispensing
spout and check if the flexible milk tube
is fully connected to the cappuccinatore.
Note that the cappuccinatore and milk
tubes may be hot. Let the cappuccinatore
and the tubes cool down before you touch
them.
Remove and disassemble the internal
cappuccinatore (see Cleaning the internal
cappuccinatore under the
all parts under the tap. For thorough
cleaning, use Philips milk circuit cleaner
and perform the Deep Milk Clean
procedure via the cleaning ( ) menu. Note
that if the parts have been cleaned in
the dishwasher, they may have become
clogged by food particles or detergent
residues. A visual check that they are not
obstructed is also recommended.
We advise you to perform the HygieSteam
program every day: 1) Press 'Clean'
the control panel. 2) Select 'HygieSteam'.
3) Press the start button to start the
process. Then confirm all steps on the
display.
tap).
tap). Rinse
on