KitchenAid KESC300H WH Technical Education

KitchenAid KESC300H WH Technical Education

Self-cleaning slide-in electric range
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KAC-34
TECHNICAL EDUCATION
SELF-CLEANING
SLIDE-IN ELECTRIC
RANGE
Models KESC300H, KESC307H, KESH307H
JOB AID 4317335

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Summary of Contents for KitchenAid KESC300H WH

  • Page 1 KAC-34 TECHNICAL EDUCATION SELF-CLEANING SLIDE-IN ELECTRIC RANGE Models KESC300H, KESC307H, KESH307H JOB AID 4317335...
  • Page 2 FORWARD This KitchenAid Job Aid, “Self-Cleaning Slide-In Electric Range,” (Part No. 4317335), provides the technician with information on the installation, operation, and service of the Self-Cleaning Slide- In Electric Range. It is to be used as a training Job Aid and Service Manual. For specific information on the model being serviced, refer to the “Use and Care Guide,”...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ..........................1-1 Safety First ......................... 1-1 KitchenAid Model & Serial Number Designations .............. 1-3 Model & Serial Number Label Location ................1-4 Specifications ........................1-5 KitchenAid Electric Range Warranty .................. 1-7 INSTALLATION INFORMATION ................... 2-1 Electrical Supply Requirements ..................
  • Page 4 Page COMPONENT TESTING ......................5-1 Bimetal Switch ........................5-1 Single Element Infinite Switches ..................5-2 Dual Element Infinite Switch (Optional) ................5-3 Surface Elements & Limiters ..................... 5-4 Door Switch ........................5-6 Door Latch Assembly ......................5-6 Hidden Bake Element ......................5-7 Dual Broil Element ......................
  • Page 5: General

    GENERAL SAFETY FIRST Your safety and the safety of others is very important. We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.
  • Page 6 WARNING IMPORTANT Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. ESD may damage or weaken the elec- tronic control assembly. The new control assembly may appear to work well after Electrical Shock Hazard repair is finished, but failure may occur at Electrically ground range.
  • Page 7: Kitchenaid Model & Serial Number Designations

    KITCHENAID MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER MODEL NUMBER C 30 INTERNATIONAL SALES IND. OR MARKETING CHANNEL IF PRESENT PRODUCT GROUP K = KITCHENAID PRODUCT IDENTIFICATION DD = DUAL FUEL DROP-IN / SLIDE-IN DR = DUAL FUEL RANGE ED = ELECTRIC DROP-IN RANGE...
  • Page 8: Model & Serial Number Label Location

    MODEL & SERIAL NUMBER LABEL LOCATION The Model/Serial Number label location is shown below. Model & Serial Number Location (Located Behind Storage Drawer)
  • Page 9: Specifications

    SPECIFICATIONS KESC300H WH/BL/BT KESC307H WH/BT/BS KESH307H WH/BL/BS Model Slide-In Slide-In Slide-In Radiant/Halogen Model Description Dimensions/Specifications Exterior Dimensions 36" 36" 36" Height To Maintop (in) 26.75" 26.75" 26.75" Overall Depth Inc Hrdwr/Hndl (in) 24.5" 24.5" 24.5" Depth Without Handle (in) 21.75"...
  • Page 10 KESC300H WH/BL/BT KESC307H WH/BT/BS KESH307H WH/BL/BS Model Interior Main Oven Conventional Fan Convection Fan Convection Cooking System Self Cleaning Self Cleaning Self Cleaning Cleaning System Auto Self Clean Latch Porcelain Porcelain Porcelain Oven Liner Finish 3.62 cu ft 3.28 3.28 Oven Volume (cu ft) 15.75"...
  • Page 11: Kitchenaid Electric Range Warranty

    I. In Canada, travel or transportation expenses to customers who reside in remote areas. KITCHENAID OR KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you.
  • Page 12 — NOTES —...
  • Page 13: Installation Information

    INSTALLATION INFORMATION ELECTRICAL SUPPLY REQUIREMENTS Wire sizes and connections must conform WARNING to the requirements of the National Electri- cal Code, ANSI/NFPA 70—latest edition*, or CSA Standard C22.1, Canadian Elec- trical Code, Part 1—latest edition**, and all local codes and ordinances for the kilowatt rating of the range.
  • Page 14 ELECTRICAL CONNECTIONS 4-Wire Electrical System (Not used for Canadian This range is manufactured with the ground Installations) connected to the cabinet. The ground must be revised so that the green grounding wire of the This range can be connected directly to the 4-wire power supply cord is connected to the fused disconnect, or circuit breaker box, through cabinet (refer to the “4-wire Electrical Connec-...
  • Page 15 POWER SUPPLY CORD Depending on the type of electrical sys- tem, proceed to “4-Wire Electrical Con- CONNECTION nection,” or “3-Wire Electrical Connec- WARNING tion,” (on page 2-4), and complete the wiring. 4-Wire Electrical Connection Use this method for mobile homes, and when- ever 4-wire installation is required.
  • Page 16 NOTE: Do not loosen the factory-installed Connect the neutral (white) wire of the nuts on the terminal block when you perform power supply cord to the center, silver- the following steps. colored terminal screw on the terminal block, and secure it with one of the 3/8″ Connect the neutral (white) wire of the brass nuts that you set aside earlier.
  • Page 17 DIRECT WIRE CONNECTION Disconnect the power supply. Remove the screws from the terminal block WARNING cover. Remove the 3/8″ brass nuts that are at- tached to the knockout opening and set them aside. Use these brass nuts to se- cure the ring-type terminals on the power supply cord to the terminal block screws.
  • Page 18 4-Wire Electrical Connection NOTE: Do not loosen the factory-installed nuts on the terminal block when you perform the Remove the ground-link screw from the following steps. range frame and set the screw aside. Connect the neutral (white) wire of the Bend the ground link up so that it does not power supply cord to the center, silver- contact the range.
  • Page 19 3-Wire Electrical Connection Connect the remaining two power supply cord wires to the outer terminals of the Use this method only if local codes permit con- terminal block, and secure them with 3/8″ necting a cabinet-grounded conductor to the brass nuts. neutral wire of the power supply cord.
  • Page 20: Moving The Range

    MOVING THE RANGE Before moving the range, slide it onto a piece WARNING of cardboard, or hardboard, to prevent dam- aging the floor covering, and perform the fol- lowing steps: Unplug range or disconnect power. Slide the range forward and disengage the foot with the anti-tip bracket.
  • Page 21: Theory Of Operation

    THEORY OF OPERATION AIR FLOW — REAR PANEL The electric range needs sufficient air to prop- When the range is installed, these spacers erly cool the oven. In addition, proper air flow should just come in contact with the surface of through the electric range also keeps the front the wall.
  • Page 22: Cooling Fan Air Flow

    COOLING FAN AIR FLOW to the opening at the end of the control panel. The cooling fan is in series with the cooling Air then flows across the chassis below the fan bimetal switch, which is located under the control panel, and cools it. Air enters through right side of the control panel.
  • Page 23: The Bimetal Switches

    THE BIMETAL SWITCHES There are two bimetal switches on the electric • Cooling Fan Bimetal Switch (N.O.) range. The switches operate as follows: (Inset #2) —This switch is located un- der the right side of the control console. • Ambient Bimetal Switch (N.C.) It turns the cooling fan on if the console (Inset #1) —This switch is located un- temperature reaches 70˚C/158˚F.
  • Page 24: The Surface Element Limiter

    THE SURFACE ELEMENT LIMITER The surface element limiter is a safety device The limiter monitors the temperature of the that is mounted in the surface element circuit . cooktop glass in two ways: a) Circuit 1A to 2A, which is a normally- closed (N.C.) switch, opens at 1025˚F MAINTOP SENSING ROD...
  • Page 25: The Door Lock Solenoid & Door Latch Switch

    THE DOOR LOCK SOLENOID & DOOR LATCH SWITCH The door lock solenoid operates on a 120-volt the self-clean cycle, the control board sends a pulse from the electronic control board. When 120-volt pulse to the solenoid windings, which the door is in the unlocked position, the plunger pulls the plunger in, and moves the latch ac- is extended.
  • Page 26: How The Self-Clean Cycle Works

    HOW THE SELF-CLEAN CYCLE WORKS The Self-Clean cycle uses high heat to burn The oven is preset for a 3-1/2 hour Self-Clean away soil and grease from inside the oven. cycle. However, you can adjust this cycle time During this cycle, the oven will get much hot- to between 2-1/2 and 4-1/2 hours.
  • Page 27: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the range. The range components and their locations are shown below. COMPONENT LOCATIONS Door Latch Assembly Element & Limiter Hot Surface Indicators Indicator Light Electronic Oven Control Single Element Cooling Fan Infinite Switch...
  • Page 28: Removing The Control Panel, An Infinite Switch & Bimetal Switch

    REMOVING THE CONTROL PANEL, AN INFINITE SWITCH & BIMETAL SWITCH WARNING Bottom Control Panel Screws Electrical Shock Hazard c) Lift the front of the control panel, pull it forward, and slide the front edge of the Disconnect power before servicing. cooktop glass out of the slot in the front Replace all parts and panels before of the panel.
  • Page 29 (3) Single Infinite Switch To remove a bimetal switch: a) Remove the wires from the terminals. P H1 b) Remove the mounting screw. Ambient Cooling Fan Bimetal Switch Bimetal Switch Screw Screw (1) Dual Infinite Switch REASSEMBLY NOTE: When reinstalling the control panel, insert the groove in the front of the panel over the front edge of the cooktop glass, and lower it onto the front of the range.
  • Page 30: Removing The Electronic Oven Control And An Indicator Light

    REMOVING THE ELECTRONIC OVEN CONTROL AND AN INDICATOR LIGHT b) Press down on the ribbon cable release WARNING arm, and disconnect the ribbon cable from the connector at P9. Ribbon Cable Connector Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 31: Removing An Element & Limiter And The Hot Surface Indicator Assembly

    REMOVING AN ELEMENT & LIMITER AND THE HOT SURFACE INDICATOR ASSEMBLY WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or To remove an element and limiter: electrical shock.
  • Page 32 c) Lay the element and limiter on a work To remove the hot surface indicator surface. Remove the screws from the assembly: limiter and remove it from the element. a) Disconnect the hot surface indicator NOTE: Be careful when you remove wires.
  • Page 33: Removing The Cooktop Glass

    REMOVING THE COOKTOP GLASS Loosen the left and right tension bracket WARNING screws and remove the brackets from behind the side trim. Remove the wire clip from the left side trim. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 34 Pull the left and right side trim off the 10. Lift the front of the cooktop glass, pull it cooktop. To remove the trim, lift it away forward from under the rear trim, and from the cooktop glass, and pull the back remove the glass from the cooktop.
  • Page 35 b) Lift the tabs out of their slots in the NOTE: The two rear trim tension brackets may chassis and remove the grate. fall out of their mounting locations in the rear trim strip when you move it. If so, be sure to reinstall them before lowering the cooktop.
  • Page 36: Removing The Door Latch Assembly & The Door Switch

    REMOVING THE DOOR LATCH ASSEMBLY & THE DOOR SWITCH Door Latch Assembly WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. b) Disconnect the 3-wire connector from Unplug range or disconnect power.
  • Page 37 To remove the door switch: d) Slide the side panel forward and un- hook the top edge from the front screw, a) Remove the oven door and set it aside then tilt the top of the side panel out so (see page 4-22 for the procedure).
  • Page 38: Removing The Dual Broil Element And The Hidden Bake Element

    REMOVING THE DUAL BROIL ELEMENT AND THE HIDDEN BAKE ELEMENT b) Pull the element forward and unhook WARNING the front bracket tabs from the liner slots, then pull the element wires through the liner holes, and disconnect them from the terminals. 2 Red Wires Blue &...
  • Page 39 c) Disconnect the two wire connectors f) Remove the hidden bake element from from the hidden bake element termi- the unit, and place it on a work surface. nals. d) Remove the element shield screw from the right end of the shield. Element Shield Screw Pull Out Pull Out...
  • Page 40 REMOVING THE CONVECTION BAKE ELEMENT & FAN MOTOR Remove the two screws from the convec- WARNING tion fan motor cover, then unhook the bottom tab from the liner slot, and remove the cover. Convection Fan Screw & Screw & Motor Cover Lockwasher Lockwasher Electrical Shock Hazard...
  • Page 41 b) Pull the bake element forward so the b) Pull the range away from the wall so wire connectors are accessible, then that you can access the rear of the unit. disconnect the wires from the termi- c) Remove the rear panel (see step 3a on nals.
  • Page 42: Removing An Oven Light Socket Assembly

    REMOVING AN OVEN LIGHT SOCKET ASSEMBLY CAUTION: Be careful not to scratch or chip the WARNING oven liner paint when you remove the oven light socket in the next step. Use a screwdriver and bend the clips on the oven light socket away from the edges of the liner hole, and pull the socket out of the liner.
  • Page 43: Removing The Meat Probe Jack

    REMOVING THE MEAT PROBE JACK Lift the spring-loaded cap on the meat WARNING probe jack. Meat Probe Cap Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 44: Removing The Oven Temperature Sensor

    REMOVING THE OVEN TEMPERATURE SENSOR Remove the screw from the temperature WARNING sensor bracket. Sensor Bracket Screw Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 45: Removing A Side Panel

    REMOVING A SIDE PANEL From the rear of the unit, reach inside and WARNING remove the screw from the bottom of the side panel. Electrical Shock Hazard Remove Bottom Side Panel Screw Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 46: Removing The Double Line Break (Dlb) Relay And The Cooling Fan Motor

    REMOVING THE DOUBLE LINE BREAK (DLB) RELAY AND THE COOLING FAN MOTOR To remove the double line break (DLB) WARNING relay: a) Disconnect the wire connectors from the relay terminals. b) Remove one of the two relay mounting screws and loosen the other screw. Slide the relay out from under the loose screw and remove it from the housing.
  • Page 47 c) From the storage drawer area, remove e) Remove the three cooling fan motor the front housing screw and loosen the mounting screws and remove the mo- other two screws. tor from the housing. d) Slide two of the three motor housing Cooling Fan Motor Screws brackets out from under the two screws, and the other bracket out of the slot in...
  • Page 48: Removing The Oven Door

    REMOVING THE OVEN DOOR Reposition the angle of the door to its To remove the oven door, open the door to vertical position to remove the spring ten- its first stop. sion on the hinge hangers, then pull the Grasp the sides of the door, lift it slightly, hangers the rest of the way out of the and pull the door forward until the hinge chassis slots.
  • Page 49: Removing The Decorative Glass, The Oven Door Handle, The Hinges, And The Oven Door Glass

    REMOVING THE DECORATIVE GLASS, THE OVEN DOOR HANDLE, THE HINGES, AND THE OVEN DOOR GLASS Remove the oven door from the range To remove a hinge: (see page 4-22 for the procedure). a) Remove the two bottom screws from Place the oven door on a padded work the hinge you are servicing.
  • Page 50 To remove the inner and outer oven c) Remove the screws from the seven door glass: oven glass spacer retaining brackets and remove the brackets. NOTE: When a) Lift the insulation retaining plate off the you reinstall the brackets, make sure door.
  • Page 51: Removing The Oven Door Gasket

    REMOVING THE OVEN DOOR GASKET Pull the oven liner forward to loosen the WARNING oven door gasket from the front of the unit. Starting at one end, pull the gasket out of the liner hole, and remove it from around the liner and the second hole.
  • Page 52 — NOTES — 4-26...
  • Page 53: Component Testing

    COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing com- the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • The most common cause for control failure is connectors far enough.
  • Page 54: Single Element Infinite Switches

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. SINGLE ELEMENT INFINITE SWITCHES Refer to page 4-2 for the procedure for servic- ing a single element infinite switch. NOTE: Refer to the Wiring Diagram that is supplied with the unit to determine the wiring for the infinite switch you are servicing.
  • Page 55: Dual Element Infinite Switch (Optional)

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DUAL ELEMENT INFINITE Unplug range or disconnect power. SWITCH (OPTIONAL) Set the ohmmeter to the R X 1 scale. Turn the dual element infinite switch to the “single”...
  • Page 56: Surface Elements & Limiters

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. SURFACE ELEMENTS & LIMITERS d) Reconnect the red wire and disconnect the orange wire from the dual element Refer to page 4-5 for the procedure for servic- terminal.
  • Page 57 To test the RF, LR, & RR single ele- d) Touch the ohmmeter test leads to lim- ments & limiters: iter terminals 1a & 2a. The meter should indicate continuity (0 Ω). a) Disconnect the yellow, brown, or blue e) Touch the ohmmeter test leads to lim- wire from the element terminal.
  • Page 58: Door Switch

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOOR SWITCH (N.O.) DOOR LATCH ASSEMBLY (N.O.) Refer to page 4-10 for the procedure for servic- Door Latch Switch Door Latch Solenoid ing the door switch.
  • Page 59: Hidden Bake Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. HIDDEN BAKE ELEMENT DUAL BROIL ELEMENT Refer to page 4-12 for the procedure for servic- ing the dual broil element.
  • Page 60: Convection Bake Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. CONVECTION BAKE ELEMENT CONVECTION FAN MOTOR Refer to page 4-14 for the procedure for servic- ing the convection bake element.
  • Page 61: Oven Temperature Sensor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. OVEN TEMPERATURE SENSOR COOLING FAN MOTOR Refer to page 4-18 for the procedure for servic- ing the oven temperature sensor.
  • Page 62: Double Line Break (Dlb) Relay

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DOUBLE LINE BREAK (DLB) RELAY Coil Refer to page 4-20 for the procedure for servic- Terminals ing the double line break relay.
  • Page 63: Diagnosis & Troubleshooting

    DIAGNOSIS & TROUBLESHOOTING DIAGNOSIS • All units that have failed during the first few FAILURE/ERROR DISPLAY CODES days of use should be checked for loose TECH SHEET #9753028, REV. B connections, or miswiring. • All diagnoses of this range must begin with a •...
  • Page 64: Fault Error Code Charts

    FAULT ERROR CODE CHARTS FAULT CODE FIELD SERVICE MEANING Control Keypad Assembly Temp Sensor Meat Probe Input Switch Sensor or Control Keypad or Control FAULT ERROR: F1E3 NOTE: Make sure harness to P1 connector is correct per wiring diagram before performing the following steps! STEP 1 Power down and wait 5 seconds STEP 2...
  • Page 65: Troubleshooting Charts

    TROUBLESHOOTING CHARTS PROBLEM POSSIBLE CAUSE SOLUTION Repair or replace wiring (see Clock display does not display 4 Loose or bad wiring. wiring diagrams). number eights after power-on test. Burned out or missing segment in Make sure clock display is prop- clock display.
  • Page 66 PROBLEM POSSIBLE CAUSE SOLUTION Line voltage should be minimum Cooktop element will not heat Low line voltage. 240-volts. Electrician should re- higher than low-medium. pair cause for low line voltage. Defective cooktop element. Test and/or replace element. Customer using improper cookware. Evaluate suitability of cookware.
  • Page 67 PROBLEM POSSIBLE CAUSE SOLUTION Check and/or replace broil ele- If indicator light lights up broil Oven does not broil. ment. element is defective. Check continuity and/or replace Defective latch safety switch. switch. Loose or bad wiring. Repair or replace wiring (see wiring diagrams).
  • Page 68: Oven Temperature Calibration

    OVEN TEMPERATURE CALIBRATION 1. Press and hold the BAKE keypad for five (5) oven cavity center. Once the BAKE tempera- seconds. The current offset, if any, will be ture has been adjusted, BROIL temperatures shown in the 3-digit display. CAL is shown are automatically offset to the same degree.
  • Page 69: Wiring Diagram & Strip Circuits

    WIRING DIAGRAM & STRIP CIRCUITS WIRING DIAGRAM — #9753028, REV. B...
  • Page 71: Strip Circuits

    STRIP CIRCUITS BAKE (INCLUDING PRE-HEAT) BAKE DLB RELA Y ELECTRONIC MODULE OUTER BROIL BROIL (ECONO) DLB RELA Y INNER BROIL ELECTRONIC MODULE BROIL (MAXI) INNER BROIL DLB RELA Y ELECTRONIC MODULE OUTER BROIL CLEAN BAKE DLB RELA Y ELECTRONIC MODULE OUTER SEE DOOR LOCK BROIL...
  • Page 72 DRIVING CIRCUIT NC LOCK LATCHING SOLENOID J1-3 J1-8 1/4" 3/16" PULSE RELAY (UNLOCK) 0.1 SECONDS DIRECTION RELAY ACTIVATION ELECTRONIC MODULE CONVECTION ROAST (AND PRE-HEAT FOR CONVECTION BAKE, DEHYDRATE, RAISING BREAD) BAKE DLB RELAY ELECTRONIC MODULE OUTER BROIL J1-6 J1-3 FAN MOTOR CONVECTION BROIL INNER BROIL DLB RELAY...
  • Page 73 CONVECTION BAKE, DEHYDRATE, RAISING BREAD (Dehydrate: Open Oven Door) CONVECTION ELEM. DLB RELAY J1-6 J1-3 ELECTRONIC MODULE FAN MOTOR OVEN LIGHT (OPTIONAL) OVEN LIGHT J1-5 J1-3 HALOGEN OVEN LIGHTS (OPTIONAL) J1-5 TRANSFORMER OVEN LAMPS J1-3...
  • Page 74 — NOTES —...
  • Page 75 WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...

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