Troubleshooting - Strong 32HD5553-HD Manual

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9. TROUBLESHOOTING

Before calling a service technician, review following information for possible causes and solutions for the
problem you are experiencing. If the TV does not work properly after checking it, please contact your local
service line or STRONG dealer. Alternatively, you can send a support mail via our website www.strong.tv.
Problem
No picture, no sound
No colour
The remote control does not work
No picture, normal sound
Normal picture, no sound
Unorderly ripples on the picture
Device Video Picture
STRONG HDD SD Card
1. Check if the fuse or circuit breaker is working.
2. Plug another electrical device into the outlet to make sure it is
working or turned on.
3. The power plug is in bad contact with the outlet.
4. Check the signal source.
1. Change the colour system.
2. Adjust the saturation.
3. Try another channel. Black-white programme may be received.
1. Change the batteries.
2. The batteries are not installed correctly.
3. Main power is not connected.
1. Adjust the brightness and contrast.
2. Broadcasting failure may happen.
1. Press the volume up button to increase the volume.
2. The volume is set to mute, press [MUTE] to restore the sound.
3. Change the sound system.
4. Broadcasting failure may happen.
It is usually caused by local interference, such as cars, daylight lamps
and hair driers. Adjust the antenna to minimize the interference.
to open menu
Press
Music
Possible cause and solution
28