Kinetico Powerline PRO Owner's Manual page 9

Symptom
7. Excessive Water
in Brine Tank and/
or Salty Water to
Service
8. Softener Fails to Use
Salt
9. Continuous Flow
To Drain
Error Codes
There are five (5) error codes that could indicate a possible problem with
the control valve:
Error 2 - Homing slot expected. Valve will start looking for home.
(Normal operation continues)
The following error messages indicate the valve requires service to
continue:
Error 3 - Encoder is not sending a signal
Error 4 - Unable to find homing slot
Error 5 - Motor overload (stalled position or shorted motor)
Error 6 - No motor current
Probable Cause
Plugged drain line or drain line
control
Dirty or damaged brine valve
Plugged injector or screen
Low inlet pressure
Excessive brine refill cycle time
Check items listed in #1
Improper control valve
programming
Plugged/restricted drain line
Injector and/or screen is plugged
No water in brine tank
Water pressure is too low
Brine line injects air during brine
draw
Internal control leak
Foreign material or media in
control
Internal control leak
Valve jammed in backwash or rapid
rinse position
Motor stopped or jammed
Powerline PRO Softeners
Correction
Check flow to drain. Clean drain
line flow control screen.
Clean or replace brine valve.
Clean or replace injector screen.
Increase pressue to allow injec-
tor to perform properly. (20 psig
minimum)
Lower brine refil time.
Check and reset programming
Clean drain line and/or flow control
button
Clean or replace injector and screen
Check for restriction in BLFC.
Ensure safety float is not stuck.
Check brine tank for leaks.
Line pressure must be at least 20 psi.
Check brine line connections for
air leaks
Call Dealer. Check piston, seals and
spacers for scratches and dents
Call Dealer. Clean valve and replace
pistons and seals.
Same as above.
Same as above.
Check for jammed piston. Replace
piston and seals. Replace motor if
motor is unresponsive.
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