Dell PowerProtect DM5500 Installation Manual page 9

Data manager appliance
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NOTE:
To create a service request, you must have a valid support agreement. For details about either an account or
obtaining a valid support agreement, contact a sales representative. To find the details of a service request, in the
Service Request Number field, type the service request number, and then click Search.
To review an open service request:
1. Go to the
Customer Support
2. On the Support tab, click Service Requests & Dispatch Status, and sign into your account.
3. On the Service Requests page, click View All Service Requests.
Online communities
For peer contacts, conversations, and content on product support and solutions, go to the
Interactively engage with customers, partners, and certified professionals online.
Reporting vulnerabilities
Dell takes reports of potential vulnerabilities in our products seriously. For the latest on how to report a security issue to Dell,
see the
Dell Vulnerability Response Policy
website.
web page.
Community Network
web page.
Preface
9

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