Epson WorkForce WF-2930 Series User Manual page 174

Solving Problems
Related Information
"Cleaning the ADF" on page 106
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The Image Quality of the Sent Fax is Poor
The following causes can be considered.
The resolution is set to low.
If you do not know the performance of the sender's fax machine, set the following before sending a fax.
❏ Select Fax > Menu > Scan Settings and then make the Resolution setting to set the highest quality image.
❏ Select Fax > Menu > Fax Send Settings and then enable Direct Send.
Note that if you set Resolution to Photo but you send the fax without enabling Direct Send, the fax may be sent
at a lower resolution.
ECM setting is disabled.
Select Settings > Fax Settings > Basic Settings and enable the ECM setting on the printer's control panel. This
may clear errors that occur due to connection problems. Note that the speed of sending and receiving faxes may be
slower than when ECM is disabled.
An Image of the Reverse Side of the Original Appears in the Sent Fax
The following causes can be considered.
When scanning thin originals, images on the back may be scanned at the same time.
Place the original on the scanner glass and then place a piece of black paper over it.
Related Information
"Placing Originals on the Scanner Glass" on page 35
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Printing, Copying, Scanning, and Faxing Quality is Poor
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The Quality of the Sent Fax is Poor