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WARNING! Stop using the generator immediately if any of the following problems occur or risk serious
personal injury. If you have any questions, please contact customer service at 1-800-232-1195 (M-F 8-5 CST),
or email techsupport@wenproducts.com.
PROBLEM
1. 2-in-1 dial switch is in wrong position.
2. Engine switch is set to OFF (0).
3. Engine has not been primed (LPG
only).
4. Battery is out of power.
5. Battery is too cold.
6. Oil is low.
Engine will not
7. Engine is out of fuel.
start.
8. Engine is filled with contaminated or
old fuel.
9. Spark plug is dirty or broken.
10. Propane tank is turned OFF.
11. Carburetor is air locked.
12. Regulator is stuck.
13. Ghost in the generator.
1. Reset button has activated due to watt-
age overload.
Engine runs, but
2. Breaker has tripped due to wattage
there is no
overload.
electrical
output.
3. Bad connecting cord or wire.
4. Bad electrical device connected to the
generator.
Generator runs,
1. AC or DC receptacles are overloaded;
but does not
circuit breaker has tripped.
support all
2. Short circuit in one of the devices.
electrical devices
connected.
3. Air filter is dirty.
1. Gasoline is not running through fuel valve.
Engine is
2. Propane level is getting low.
"hunting"
3. Air filter is dirty.
during operation
4. Spark arrestor is dirty.
(engine RPM is
fluctuating).
5. There is gunk in the carburetor preventing
a consistent fuel/air mixture.
IMPORTANT: Repairs and replacements should only be performed by an authorized technician. Parts and acces-
sories that wear down over the course of normal use are not covered by the three-year warranty.
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
1. Set switch to CHOKE if engine is cold and RUN if engine is warm.
2. Turn engine switch to ON (I) if using recoil start, or START (II) if
using electric start.
3. Prime engine.
4. Electric start will not work if battery is out of power. Start generator
using the recoil start to charge the battery.
5. Electric start may be difficult if the battery is too cold. Store the
generator or battery in a warmer location.
6. Add oil.
7. Add fuel.
8. Drain fuel in the tank and carburetor. Replace with fresh fuel.
9. Clean or replace spark plug.
10. Dang it, Bobby, I told you to turn that thing on!
11. Turn the 2-in-1 switch to OFF. Remove bolt from bottom of the
carburetor. Take off the carburetor bowl to allow it to reset. Replace
carburetor bowl and reinstall the bolt.
12. Turn OFF propane tank. Disconnect hose from propane fitting. Contact
WEN customer service for assistance.
13. Persuade ghost to leave. Consult Bill Murray if needed.
1. Turn off and unplug all electrical devices. Press reset button. Check
the total wattage of the devices and reduce the load if it exceeds the
capacity of the generator for your particular fuel (LPG or gasoline).
2. Turn off and unplug all electrical devices. Wait 3 minutes, and press
the activated breaker to reset. Check the total wattage of the devices
and reduce the load if it exceeds the capacity of the generator for your
particular fuel (LPG or gasoline).
3. Check power cords & extension cords. Do not use if any cord is
damaged. Replace damaged cords immediately.
4. Try connecting a different device.
1. Turn off and unplug all electrical devices. Wait 3 minutes, then
press the breaker to reset. Check the amperage of the devices to
ensure they are within the receptacles' rated capacities.
2. Disconnect any faulty or short-circuited electrical devices.
3. Clean or replace the air filter element.
1. Make sure there is enough fuel. Make sure 2-in-1 switch is turned to RUN.
2. Switch to a new propane tank, or use gasoline.
3. Clean or replace the air filter element.
4. Clean the spark arrestor.
5. Use carburetor cleaner spray on the carburetor bowl and jets.
SOLUTION
41
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