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Wattage | 3800 Surge Watts, 3400 Rated Watts |
Phase | Single |
Frequency | 60Hz |
Rated Voltage | AC: 120V |
DC: 12V (Cigar Lighter), 5V (USB) | |
Rated Amperage | AC: 28.3A (Total), 28.3A (TT-30R), 20A (5-20R) |
DC: IOA (Total), 8A (Cigar Lighter), W2.1A (USB) | |
Oil Capacity | 18.6 fl. oz. (0.55 L) |
Half-Load Run Time | 8.5 hours |
Battery | 1.6 Ah Lithium-lon |
Product Dimensions | 23.2 x 18 x 20.1 in. (L xWx H) |
Product Net Weight | 99.2 lbs (45 kg) |
Your WEN 56380i generator is compatible with the WEN 56421 Parallel Connection Kit and the WEN 55201 Magnetic Oil Dipstick, available for purchase at wenproducts.com
WARNING: Before operating the generator, make sure to read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury.
Safety is a combination of common sense, staying alert, and knowing how your tool works. This manual contains important information regarding the generator's potential safety concerns, as well as preparation, operation, and maintenance instructions. Before operating this generator, be sure to read and observe all warnings and instructions both on the generator labels and in this instruction manual. Failure to follow all instructions listed below may result in personal injury.
NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur. WEN reserves the right to change this product and specifications at any time without prior notice.
SAVE THESE INSTRUCTIONS - Please keep this manual available to all users during the entire life of the tool. Review it frequently to maximize safety for both yourself and others.
The purpose of following safety symbols is to attract your attention to possible dangers. The safety symbols, and their explanations, deserve your careful attention and understanding. The safety warnings do not by themselves eliminate any danger. The instructions or warnings they give are not substitutes for proper accident prevention measures.
indicates a hazard, which, if not avoided, will result in death or serious injury.
indicates a hazard, which, if not avoided, could result in death or serious injury.
indicates a hazard, which, if not avoided, might result in minor or moderate injury.
when used without the alert symbol, indicates a situation that could result in damage to the machine.
Engines that are certified to comply with U.S. EPA emission regulations for SORE (Small Off Road Equipment), are certified to operate on regular unleaded gasoline, and may include the following emission control systems: (EM) Engine Modifications and (TWC) Three-Way Catalyst (if so equipped).
In order to answer questions and solve problems in the most efficient and speedy manner, contact Customer Service at (800) 232-1195, M-F 8-5 CST or email techsupport@wenproducts.com.
CARBON MONOXIDE
Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO. But even if you cannot smell the exhaust, you could be breathing CO.
NEVER use a generator inside homes, garages, crawl spaces, or other partially enclosed areas. Deadly levels of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply enough fresh air. ONLY use a generator OUTSIDE and far away from windows, doors, and vents. These openings can pull in generator exhaust.
Even if you use a generator correctly, CO may leak into the home. ALWAYS use a battery-powered or battery-backup CO alarm in the home. If you start to feel sick, dizzy, or weak after the generator has been running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.
RISK OF EXPLOSION. HIGHLY FLAMMABLE: This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death, if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline.
If this generator is used as a supply for a BUILDING'S WIRING SYSTEM, the generator MUST be installed by a qualified electrician and connected to a transfer switch as a separately derived system in accordance with all applicable laws and electrical codes and the National Electrical Code, NFPA 70. The generator shall be connected to a transfer switch that switches all conductors excluding the equipment grounding conductor. The frame of the generator shall be connected to an approved grounding electrode.
California Proposition 65 WARNING: This product contains chemicals and produces exhaust known to the State of California to cause cancer, birth defects and other reproductive harm.
Do not let comfort or familiarity with the product replace strict adherence to product safety rules. Failure to follow the safety instructions may result in serious personal injury.
Misuse of this generator can damage it or shorten its lifespan.
TO MAXIMIZE THE LIFESPAN OF YOUR GENERATOR:
We recommend running your generator at least once a month for 20 to 30 minutes. Start the generator according to the instructions and plug a small load in to make sure the outlet is producing electricity. If you do not run it often, it will greatly shorten the generator's lifespan and void the warranty.
Place the generator packaging on a sturdy, flat surface. Carefully unpack the generator and all accessories from the box, making sure it is completely empty before discarding the package.
Use the illustration below to become familiar with this generator. If any part is damaged or missing, please contact our customer service at (800) 232-1 195, M-F 8-5 CST or email techsupport@wenproducts.com.
Your generator is shipped with four mounting plates that secure the engine to the generator housing in order to prevent machine damage during shipping. Make sure to remove the four mounting plates before operating your generator.
To remove the mounting plates:
Fig. 1
The following section describes the necessary steps to prepare the generator for use. If you are unsure about how to perform any of the steps, please call (800) 232-1195 M-F 8-5 CST for customer service. Failure to perform these steps properly can damage the generator or shorten its life.
The generator is shipped without oil. User must add the proper amount of oil before operating the generator for the first time. The oil capacity of the engine crankcase is 18.6 fl. oz. (0.55 L).
Fig. 2 - Oil Recommendation Chart
ENGINE OIL RECOMMENDATIONS - Select good quality detergent oil bearing the American Petroleum Institute (API) service classifications SJ, SL, or SM (synthetic oils may be used). Select the SAE viscosity grade of oil that matches the expected operating temperature. For general use (above 40°F), we recommend 30W engine oil.
To add oil, follow these steps:
For subsequent operation, the oil level should be checked before each use, or after every 8 hours of operation. The generator is equipped with a low-oil sensor and will NOT start without a sufficient amount of oil.
To check oil level (before every subsequent start):
OIL LEVEL SHUTDOWN
To protect the unit from damage, the generator is equipped with a low-oil-pressure shutoff that will automatically stop the engine when the oil level is too low. The yellow low oil indication light (Fig. 5) will turn ON to remind you that the engine oil level is low and need to be refilled.
Fig. 5
The oil level of the engine should be checked before each start to ensure that the engine crankcase contains sufficient lubricant.
TIP: Your WEN generator is compatible with the WEN 55201 Magnetic Oil Dipstick (not included), available for purchase at wenproducts.com. The dipstick's industrial-strength magnetic tip will collect metal shavings from your generator's oil compartment to help preserve the engine and extend your generator's lifespan.
GASOLINE WARNING: Keep generator away from open flame. This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A nearby open flame can lead to explosion even if not directly in contact with gasoline.
Use ONLY fresh (within 30 days from purchase), lead-free gasoline with a minimum of 87 octane rating.
The generator performs best with ethanol-free gasoline. DO NOT use gasoline with over 1 0% ethanol. The capacity of the fuel tank is 2.2 US gallons (8.3 L). DO NOT mix oil with gasoline.
To add gasoline, follow these steps:
To check fuel level:
During operation, the fuel level will be displayed by the indicator lights on the right side of the multi-meter. If the fuel level is low, refill the fuel tank before starting your generator for the next time.
BATTERY GIVES OFF EXPLOSIVE HYDROGEN GAS.
Battery contains sulfuric acid. Battery acid is poisonous. Tilting the generator with the battery installed can cause battery acid to spill.
If battery acid is swallowed, call a doctor immediately. Drink a large amount of water or milk. Then drink milk of magnesia or vegetable oil.
The generator is shipped with the lithium-ion battery's negative (-) terminal disconnected to maximize safety. To start the generator using electric start, the battery must be connected.
To connect the battery:
If you do not plan to use the generator for a long period of time, we recommend to DISCONNECT the negative battery cable from the battery to protect the battery from losing charge. After disconnecting the cable, cover the free end with an insulator such as electrical tape. You may also choose to use a trickle charger (not included) to maintain battery charge.
To reduce the risk of electric shock and to maximize safety, the generator should be properly grounded.
Ground the generator by tightening the grounding nut on the front control panel (Fig. 9) against a grounding wire. A generally acceptable grounding wire is a No. 12 AWG (American Wire Gauge) stranded copper wire.
Fig. 9
This grounding wire should be connected at the other end to a copper, brass, or steel grounding rod that is driven into the earth. Wire and grounding rods are not included with the generator.
NOTE: Grounding codes can vary by location. Contact a local electrician to check the area codes.
Failure to properly ground the generator increases your risk of electric shock.
HIGH ALTITUDE OPERATION ABOVE 3000 FEET
The fuel system on this generator may be affected by operation at high altitudes. Proper operation can be ensured by installing an altitude kit at altitudes higher than 3000 feet above sea level. At elevations above 8000 feet, the engine may experience a decrease in performance, even with the proper altitude kit. Operating this generator without said kit may increase the engine's emissions and decrease both fuel economy and performance.
You can order the kit at wenproducts.com by searching part 56380i-HA. There are two kits - one for altitudes between 3000 and 6000 feet (56380i-HA36), and the other for altitudes from 6000 to 8000 feet (56380i-HA68). This kit should be installed by a qualified mechanic. Refer to the instructions included with your altitude kit for more information about installation.
To prevent serious injury from fire, follow the kit installation procedures in a well-ventilated area away from ignition sources. If the engine is hot from use, shut the engine off and wait for it to cool before proceeding. Do not smoke near the generator. Warranty will be void if adjustments are not made for high altitude use.
Engines with the high-altitude kit installed operated at lower altitudes could cause severe engine damage and affect emissions compliance. Be sure to UNINSTALL the high altitude kit when operating at altitudes below 2000 feet.
After completing the above preparation, the generator is ready to be started.
Before starting the generator, make sure you have read and performed the steps in the "Generator Preparation" section of this manual. If you are unsure about how to perform any of the steps in this manual please call (800) 232-1195 M-F 8-5 CST for customer service.
CARBON MONOXIDE
Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide (CO). This is a poison gas you cannot see or smell. If you can smell the generator exhaust, you are breathing CO. But even if you cannot smell the exhaust, you could be breathing CO.
NEVER use a generator inside homes, garages, crawl spaces, or other partially enclosed areas. Deadly levels of carbon monoxide can build up in these areas. Using a fan or opening windows and doors does NOT supply enough fresh air. ONLY use a generator OUTSIDE and far away from windows, doors, and vents. These openings can pull in generator exhaust.
Even if you use a generator correctly, CO may leak into the home. ALWAYS use a battery-powered or battery-backup CO alarm in the home. If you start to feel sick, dizzy, or weak after the generator has been running, move to fresh air RIGHT AWAY. See a doctor. You may have carbon monoxide poisoning.
The exhaust from this product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
DO NOT operate generator near open flame or flammable materials This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death if ignited. A nearby open flame can lead to explosion even if it isn't directly in contact with gasoline. Do not smoke near the generator.
This generator produces powerful voltage, which can result in electrocution.
Do not use in rainy or wet conditions. Do not touch bare wires or receptacles (outlets). Do not allow children or non-qualified persons to operate.
Generator should ONLY be connected to electrical devices, either directly or with an extension cord. NEVER CONNECT TO A BUILDING ELECTRICAL SYSTEM without a qualified electrician and connected to a transfer switch as a separately derived system. Such connections must comply with local electrical laws and codes. Failure to comply can create a back-feed, which may result in serious injury or death to utility workers.
To maximize safety, ALWAYS ground the generator before using it (see the "GROUND THE GENERATOR" section).
Use a ground fault circuit interrupter (GFCI) in highly conductive areas such as metal decking or steel work. GFCls are available in-line with some extension cords.
Disconnect all electrical loads from the generator before attempting to start.
Before starting the generator:
To start the generator, perform the following steps:
Option B: Pull Start
NOTE: If you have repeated failed attempts to start the engine, please consult the troubleshooting guide. If problems persist please call (800) 232-1 1 95 M-F 8-5 CST.
CALCULATING THE WATTAGE OF YOUR DEVICE(S)
Connect electrical devices running on AC current according to their wattage requirements. Calculate the running wattage and starting wattage of the device(s) you wish to connect, and make sure that they are within the capacity of your generator.
Generator Wattage Capacity | Generator Running (Rated) Watts | Generator Starting (Surge) Watts |
3400W | 3800W | |
What this means:
| What this means: Some devices such as box fans require short bursts of extra power in addition to the rated wattage listed by the device to start their motors. The generator can produce a maximum wattage of 3800W for a short period of time (seconds) to cover the extra starting power required by your electronic devices. | |
Electronic Device Wattage Calculation | Find the wattage information of each device you plan to connect. The information should be listed on the device or in its instruction manual, or you may refer to Fig. 13. The wattage can be calculated using this equation: Watts = Volts x Amperes | |
To calculate the total running watts of your devices: + Add up the running wattages of all the device(s) you plan to connect = The total running wattage This wattage should NOT exceed the generator's running wattage of 3400W. It is recommended to maintain a load at or below 3060W (90% of the generator's rated output) to ensure steady voltage output and to prolong the generator's lifespan. | To calculate the total starting watts of your devices: + Add up the total running wattage of all the device(s) you plan to connect + Add the single highest ADDITIONAL starting wattage out of the device(s) you plan to connect = The total surge (starting) wattage This wattage should NOT exceed the generator's starting wattage of 3800W. | |
If any of either of the total calculated running watts or starting watts is higher than the capacity of your generator, adjust the load until both wattage requirements are met. Otherwise you will overload the generator, and cause damage to the engine and your electrical device(s). |
The chart below serves as a reference for the estimated wattage requirements of common electrical devices. However, do not solely rely on this chart - all electronics and appliances are built differently. Always check the wattage listed on the electrical device before consulting this chart.
Tool or Appliance | Rated (Running) Watts | Surge (Starting) Watts |
Hot plate | 2500 | 0 |
Electric stove (each element) | 1500-2800 | 0 |
Saw - circular | 1500 | 1500 |
Window air conditioner | 1200 | 1800 |
Saw - miter | 1200 | 1200 |
Microwave | 1000 | 0 |
Well water pump | 1000 | 1000 |
Sump pump | 800 | 1200 |
Refrigerator freezer | 800 | 1200 |
Furnace blower | 800 | 1300 |
Computer | 800 | 0 |
Electric drill | 600 | 900 |
Television | 500 | 0 |
Deep freezer | 500 | 500 |
Garage door opener | 480 | 0 |
Stereo | 400 | 0 |
Box fan | 300 | 600 |
Clock radio | 300 | 0 |
Security system | 180 | 0 |
DVD player / VCR | 100 | 0 |
Common light bulb | 75 | 0 |
Fig. 13 - Estimated wattage requirements of common electrical devices
Once the total wattage of your electronic device(s) have been calculated, follow the instructions to properly connect the device(s) to the generator.
Become familiar with the functions and capacity of each component on the control panel.
Fig. 14 - Control Panel
Before connecting devices, become familiar with the markings on the control panel before connecting electrical devices. The 120V AC receptacles are for connecting electrical devices that run on 1 20V, 60 Hz, single phase, AC current. DO NOT connect 50Hz or 3-phase loads to the generator.
Follow the steps below to properly connect your device(s) to the generator:
This generator is equipped with an Eco-Mode Idle Control Switch (Fig. 15).
Engaging this switch allows the system to regulate the engine speed and automatically adjust its fuel consumption to match the required load. When the electrical load changes, the generator engine will automatically speed up and slow down as needed. This reduces fuel consumption and noise levels, while extending runtime and engine's lifespan.
Keep this switch engaged ONLY when the power load requirement is LESS THAN 2550W (75% of the rated watts). Do not engage the Eco-Mode Switch when the total load is more than 2550W. The generator engine must run at full speed to supply power for anything over 2550W.
The parallel connection ports (Fig. 16) allow you to connect two WEN generators to increase the total available electrical power.
The WEN 56421 Parallel Connection Kit can be purchased from wenproducts.com. Follow the instructions included with your parallel connection kit for proper installation and operation.
If your generator becomes overloaded from too much drawn wattage, the overload indicator (red) on the control panel will light up. Follow the instructions below when an overload occurs:
In addition to the reset button that protects the generator's main circuit, the circuit breakers (Fig. 18) protect the individual AC and DC circuits.
The 20-amp AC circuit breaker will activate when the NEMA 5-20 outlets exceed 20A. The 10-amp DC circuit breaker will activate when the DC 12V and USB outlets exceed IOA. When the circuit breaker activates, turn off and disconnect the device from its respective outlet, and press the circuit breaker to reset.
Long or thin extension cords can drain the power provided to your electrical devices. Refer to the following chart in determining the necessary gauge extension cord for each of your devices. Round up to the higher amperage in the chart to maximize safety.
*NR = Not Recommended
Device Requirements | Max. Cord Length (ft) by Wire Gauge | ||||||
Amps | Watts (120V) | Watts (240V) | #8 wire | #10 wire | #12 wire | #14 wire | #16 wire |
2.5 | 300 | 600 | NR | NR | NR | 375 | 250 |
5 | 600 | 1200 | NR | NR | 300 | 200 | 125 |
7.5 | 900 | 1800 | NR | 350 | 200 | 125 | 100 |
10 | 1200 | 2400 | NR | 250 | 150 | 100 | 50 |
15 | 1800 | 3600 | NR | 150 | 100 | 65 | NR |
20 | 2400 | 4800 | 175 | 125 | 75 | 50 | NR |
25 | 3000 | 6000 | 150 | 100 | 60 | NR | NR |
30 | 3600 | 7200 | 125 | 65 | NR | NR | NR |
40 | 4800 | 9600 | 90 | NR | NR | NR | NR |
Fig. 19 - Power Cord Requirement Guide
Generator should ONLY be connected to electrical devices, either directly or with an extension cord. NEVER CONNECT TO A BUILDING ELECTRICAL SYSTEM without a qualified electrician and connected to a transfer switch as a separately derived system. Such connections must comply with local electrical laws and codes. Failure to comply can create a back-feed, which may result in serious injury or death to utility workers.
NOTE: For power outages, permanently installed, stationary generators are better suited for providing backup power to your home. Even a properly connected portable generator can become overloaded. This may result in overheating or stressing the machine's components, possibly leading to generator failure.
Unplugging running devices can cause damage to the generator. Never stop the engine with electrical devices connected and running.
The WEN 3800W Inverter Generator is equipped with automatic fuel shutoff. This feature turns off the flow of fuel, allowing for the generator to use up the remaining fuel from the carburetor before turning off. This prolongs the lifespan of the generator by preventing build-up and blockages caused by stagnant fuel inside of a carburetor.
In case you are in a hurry and do not want to wait for the generator to automatically shut down, the manual shutoff feature is available. However, this method will leave stagnant fuel in the carburetor, possibly causing blockages, a shortened lifespan, and other maintenance issues. If this approach is frequently taken, make sure to drain your carburetor before any long storage periods.
Allow the generator to cool down before touching areas that become hot during use.
Allowing gasoline to sit in the fuel tank for long periods of time can make it difficult to start the generator in the future. NEVER store the generator for extended periods of time (over 2 months) with fuel in the fuel tank. Refer to "STORING THE GENERATOR."
Proper routine maintenance of the generator will help prolong the life of the machine. Please perform maintenance checks and operations according to the Maintenance Schedule in Fig. 21. If there are any questions about the maintenance procedures listed in this manual, please call (800) 232-1195 M-F 8-5 CST or email techsupport@wenproducts.com.
Proper routine maintenance of the generator will help prolong the life of the machine. Please perform maintenance checks and operations according to the Maintenance Schedule in Fig. 21. If there are any questions about the maintenance procedures listed in this manual, please call (800) 232-1195 M-F 8-5 CST or email techsupport@wenproducts.com.
Never perform maintenance operations while the generator is running. Before maintaining or servicing the generator, turn OFF the generator, disconnect all devices and allow the generator to cool down.
Recommended Maintenance Schedule | Each 8 hours or daily | Every 25 hours | Every 3 months or 50 hours | Every 6 months or 100 hours | Before Storage | As necessary | |
Engine Oil | Check level | x | |||||
Replace | x* | x | x | ||||
Air Filter | Check | x* | |||||
Clean | x* | ||||||
Spark Plug | Check/clean/ regap | x | |||||
Change | x | x | |||||
Fuel Tank | Check level | x | |||||
Drain | x | x | |||||
Carburetor (Auto Shutoff) | Drain | x | x | ||||
Carburetor (Manual Shutoff) | x | x | |||||
Spark Arrestor | Check/Clean | x | |||||
Battery | Disconnect | x |
Fig. 21 - Recommended Maintenance Schedule
* Clean/change more often under dusty conditions or operating under heavy load.
NOTE: Failure to properly maintain the generator will void the warranty.
Keep the generator clean to prevent improper operation or machine damage from dirt and debris. Inspect all ventilation openings on the generator. These openings must be kept clean and unobstructed.
If the generator becomes dirty, use a damp cloth to wipe exterior surfaces. Use a soft bristle brush to loosen dirt and oil and use a vacuum to pick up loose dirt. Use low pressure air (not to exceed 25 PSI) to blow away dirt.
Never clean the generator when it is running! Never clean with a bucket of water or a hose. Water can get inside the working parts of the generator and cause corrosion or a short circuit.
Check the oil level before each use and every 8 hours of operation (refer to Fig. 21).
The oil capacity of the generator engine is 18.6 fl. ounces. Add oil when the oil level is low. For proper type and weight of oil refer to "ADD OIL" portion of the "GENERATOR PREPARATION" section. This is a critical step for proper engine starting. The generator is equipped with a with low-oil shut down to protect it from running without oil.
To check the oil level and add oil:
TIP: Your WEN generator is compatible with the WEN 55201 Magnetic Oil Dipstick (not included), available for purchase at wenproducts.com. The dipstick's industrial-strength magnetic tip will collect metal shavings from your generator's oil pan to help preserve the engine and extend your generator's lifespan.
We recommend draining the carburetor after every use and before storing the generator. (If the generator is shut off using the AUTO OFF/FUEL OFF, it is only necessary to drain it before periods of long storage.) Draining the carburetor can prevent the fuel from clogging up the carburetor; a clogged carburetor can prevent the generator from starting.
Check every 50 hours of operation (refer to Fig. 21 - Recommended Maintenance Schedule).
Routine maintenance of the air filter helps maintain proper airflow to the carburetor. Occasionally check that the air cleaner is free of excessive dirt.
To inspect and clean the air filter:
Running the engine with a dirty, damaged or missing air filter element can result in danger to the operator and cause the engine to wear out prematurely.
Inspect and clean the spark arrestor every 100 hours of operation.
The spark arrester is located outside the muffler, which gets very hot during operation. Allow the engine to cool completely before servicing the spark arrester. To inspect and clean the spark arrester:
Refer to Recommended Maintenance Schedule in Fig. 21 for maintaining the spark plug.
The spark plug is important for proper engine operation. Check the spark plug regularly to maintain proper engine operation. A good spark plug should be intact, free of deposits, and properly gapped.
To inspect or replace the spark plug:
Change the oil according to the Recommended Maintenance Schedule in Fig. 21.
Change the oil MORE OFTEN if operating under heavy load or high ambient temperatures. It is also necessary to drain the oil from the crankcase if it has become contaminated with water or dirt. Changing the oil when the engine is warm allows for complete drainage.
To change engine oil:
Drain and clean the fuel tank each year, or before storing the generator for longer than two months.
To drain the fuel tank and carburetor:
Store the emptied gasoline in a suitable place. Never store fuel for more than 2 months.
The lithium-ion battery will receive charge when the engine is running. Remember to run the generator once a month for 20-30 minutes to charge the battery. A charged battery will allow you to start the generator using the electric start button during your next time of need. If the battery is out of charge, you may start the generator using the recoil starter.
If the generator is not used for a long period, it is recommended to disconnect the negative (black) battery cable from the battery to protect it from losing charge. After disconnecting the cable, cover the free end with an insulator such as electrical tape.
TIP: You can also connect the battery to an automatic trickle charger to keep the battery charged.
To reinstall/replace the battery:
NOTE: Always recycle used batteries in accordance with local laws and regulations. Contact your local solid waste collection site or recycling facility to obtain information on local recycling processes.
To prevent fuel spillage when transporting, be sure to perform the following:
Avoid direct sunlight inside a vehicle. If the generator is left in an enclosed vehicle for many hours, the high temperature could cause the fuel to vaporize and result in a possible explosion.
Shut off the generator and allow the unit to cool to room temperature before storing it. NEVER place any type of storage cover on the generator while it is still hot. Do not obstruct any ventilation openings.
Follow the procedures below for properly storing your generator. We highly recommend running your generator once a month for 20 to 30 minutes. Plug in a small load in to ensure there is proper power output.
For Short Periods (30 to 60 Days):
Follow the suggested portions and instructions of your preferred stabilizer. Run the engine for 15 to 20 minutes, allowing the fuel stabilizer to mix with the gasoline and circulate through the carburetor, and then top off with fuel. Filling the fuel tank full reduces the amount of air in the tank and helps fight deterioration of fuel.
For Extended Periods (Over 60 Days):
Store the generator upright in a cool and dry location, away from sources of heat, open flames, sparks or pilot lights.
Stop using the generator immediately if any of the following problems occur or risk serious personal injury. If you have any questions, please contact our customer service at (800) 232-1 1 95, M-F 8-5 CST or email us at techsupport@wenproducts.com.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Engine will not start. | 3-in-l switch is set to OFF. | Set 3-in-l to ON. |
Battery is out of power | Electric start will not work if battery is out of power. Start generator using the recoil start to charge the battery. | |
Oil is low. | Add or replace oil. | |
Engine is out of fuel. | Add fuel. | |
Engine is filled with contaminated or old fuel. | Drain fuel in the tank. Fill with fresh fuel. | |
Spark plug is dirty or broken. | Clean or replace the spark plug. | |
Carburetor is air locked. | Turn the 3-in-l switch to OFF. Remove bolt from bottom of the carburetor. Take off the carburetor bowl to allow it to reset. Replace carburetor bowl and reinstall the bolt. | |
Ghost in the generator. | Persuade ghost to leave. | |
Engine runs but there is no electrical output. | Reset button is tripped due to wattage overload. | Turn off and all unplug electrical devices. Wait 3 minutes, then press the activated reset button to reset. Check the total wattage of the devices and reduce the load if it exceeds the capacity of the generator. |
Bad connecting cords/wires. | Check the power cords and extension cords. Do not use if any cord is damaged. Replace damaged cords immediately. | |
Bad electrical device connected to the generator. | Try connecting a different device. | |
Generator runs but does not support all electrical devices connected. | AC or DC receptacles are overloaded, circuit breaker tripped | Turn off and unplug the electrical devices. Wait 3 minutes, then press the circuit breaker to reset. Check the amperage of the devices to make sure they are within the capacity of the receptacles. |
Short circuit in one of the devices. | Disconnect any faulty or short-circuited electrical loads. | |
Air filter is dirty. | Clean or replace the air filter element. | |
Engine is "Hunting" during operation (Engine RPM is fluctuating). |
| Turn off the generator and wait for it to cool down. Perform the following steps:
|
Rated Wattage | 3400 Watts |
Surge Wattage | 3800 Watts |
Rated Voltage | AC: 120V |
DC: 1 2V (Cigar Lighter), 5V (USB) | |
Rated Amperage | AC: 28.3A (Total), 28.3A (TT-30R), 20A (5-20R) |
DC: 1 OA (Total), 8A (Cigar Lighter), IA/2.1A (USB) | |
Phase | Single |
Frequency | 60Hz |
Product Dimensions | Length: 23.2 in. (590 mm) |
Width: 18 in. (456 mm) | |
Height: 20.1 in. (511 mm) | |
Product Net Weight | 99.2 lbs (45 kg) |
Engine Type | 4-stroke, OHV, single cylinder with forced air cooling system |
Engine Displacement | 212cc |
Engine Speed | 3600 RPM |
Fuel Tank Capacity | 2.2 US gallon (8.3 L), 87 octane minimum |
Oil Capacity | 18.6 fl. oz. (0.55 L) |
Half-Load Run Time | 8.5 hours |
Lubrication System | Splash Lubrication |
Spark Plug Type | NGK BPR6ES/Torch F6RTC |
Spark Plug Gap | 0.7 - 0.8 mm (0.028 - 0.031 in) |
Spark Plug Torque | 1/2 - 3/4 turn after gasket contacts base or 15 ft-lbs |
Battery | 1.6 Ah Lithium-lon |
Have product questions? Need technical support? Please feel free to contact us at:
800-232-1195 (M-F 8am-5pm CST)
techsupport@wenproducts.com
WENPRODUCTS.COM
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