Installing A Firmware Bundle; Activating A Firmware Bundle; Shutting Down Attached Hosts; Shutting Down A Controller Module - Dell PowerVault ME5 Series Owner's Manual

Installing a firmware bundle

In the PowerVault Manager, use the Maintenance > Firmware > System tab to install firmware bundles obtained from Dell
and then activate a particular bundle.
Review the following points before updating system firmware:
● Firmware update typically takes 5 minutes for a controller with current CPLD firmware, or up to 20 minutes for a controller
with downlevel CPLD firmware. Expand the firmware row to view the CPLD version (Maintenance > Firmware).
● If the Storage Controller cannot be updated, the update operation is canceled. Verify that you specified the correct firmware
file and repeat the update. Run the check firmware-upgrade-health CLI command to determine if an problems need
to be resolved before attempting to update the firmware. If this problem persists, contact technical support.
● When firmware update on the local controller is complete, the Management Controller restarts. Until the restart is complete,
sign-in pages say that the system is currently unavailable. When this message is cleared, you may sign in again.
● If PFU is enabled, the amount of time required for updating both controllers is less than 10 minutes.
● If PFU is enabled for the system (Settings > System > Properties > Firmware Properties > Partner Firmware Update
check box), after firmware update has completed on both controllers, check the system health. If the system health is
Degraded and the health reason indicates that the firmware version is incorrect, verify that you specified the correct
firmware file and repeat the update. If this problem persists, contact technical support.
If PFU is disabled, you must locate, install, and activate compatible firmware on the replacement expansion module.
1. Download the firmware from Dell.com.
2. Go to Maintenance > Firmware > System.
3. Click, Browse For File and navigate to the downloaded firmware bundle.
4. Follow the on-screen directions to install the firmware.

Activating a firmware bundle

After a firmware bundle is available to the system, activate the firmware to complete the firmware update.
1. Go to Maintenance > Firmware > System and click its Activate this Version link to display the Activate Firmware dialog.
2. Follow the on-screen directions to start the activation.
As part of the activation process the system performs these steps: check bundle integrity, check system health, update
firmware on the partner controller module, restart the partner controller module, update firmware on the local controller
module, and restart the local controller module. After the local controller module has restarted, the PowerVault Manager
login screen is displayed. Log back in and go to the Maintenance > Firmware panel and verify that the new firmware is
active on the system. An alert will also be generated to inform you that the firmware has been upgraded.
If firmware activation fails, go to Maintenance > Support > Collect Logs and fill in the necessary fields and collect the
logs. Such logs will be needed for any support request generated by this failure.

Shutting down attached hosts

To replace modules in a 2U controller enclosure that has one controller module, you must shut down all of the attached hosts
before shutting down the controller module.

Shutting down a controller module

Shutting down the controller module in an enclosure ensures that a proper failover sequence is used, which includes stopping all
I/O operations and writing any data in write cache to disk. Perform a shut down before you remove a controller module from an
enclosure, or before you power off an enclosure for maintenance, repair, or a move.

Using the PowerVault Manager

1. Sign-in to the PowerVault Manager.
2. Go to Maintenance > Hardware.
3. Under Enclosure > Actions select Restart/Shutdown System.
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