Dell PowerVault ME5 Series Owner's Manual page 132

Table 28. Event descriptions and recommended actions (continued)
Number Severity
643 Error
644 Error
Warning
Info.
645 Critical
646 Info.
647 Error
648 Error
649 Warning
650 Warning
655 Info.
132 Events and event messages
Description/Recommended actions
Recommended actions:
● Collect the logs and contact technical support for further action.
Detected a non-maskable interrupt fault error. The system will automatically recover.
Recommended actions:
● Collect the logs and contact technical support for further action.
Unable to upload firmware to the system because the encryption or bundle signature is invalid.
Recommended actions:
● Verify that you are using the correct firmware bundle.
Unable to upload firmware to the system because the firmware bundle is using an outdated
format.
Recommended actions:
● Verify that you are using the correct firmware bundle.
Successfully uploaded firmware to the system.
Recommended actions:
● No action is required.
Could not retrieve valid FRU data. Recommended actions:
● Collect the logs and contact technical support for further action.
Indicates any of the following changes to SupportAssist:
● State changed
● Contact information changed
● Proxy settings changed or cleared
● Operation mode changed
● Settings changed
Recommended actions:
● No action is required.
This Storage Controller is restarting due to an internal error.
This Storage Controller experienced a management-interface hang and will restart to recover.
Recommended actions:
● Collect the logs and contact technical support for further action.
Failed to upload SupportAssist logs or CloudIQ configuration or performance data.
Recommended actions:
● No action is required.
A controller firmware update is available for your system.
Recommended actions:
● Go to https://dell.com/support, enter your service tag and download the update. You can
then use the Update Firmware function in PowerVault Manager to perform the update.
A disk firmware update is available for your system.
Recommended actions:
● Go to https://dell.com/support, enter your service tag and download the update. You can
then use the Update Firmware function in PowerVault Manager to perform the update.
SupportAssist telemetry send failed/succeeded. (Payload type: CloudIQ Config)
Recommended actions: