Warranty - Permobil Inception Operation Manual

Warranty

Inception (including coverings):
This product is covered by a lifetime warranty
against manufacturer defects. If a manufacturing
defect should occur, discontinue use immediately;
note that the product will be replaced at no cost to
the buyer. Wear from regular use is not considered
a manufacturing defect. Replacement parts are
available by contacting the supplier, distributor, or
retailer.
What is not covered? Any product that has been
misused, damaged by an accident or damage from
an "act of Nature" (e.g., flood, tornado, earthquake,
fire, etc.). Any substitutions of the supplied
accessories or modification to the product may void
the warranty.
Warranty Replacement Procedure
Warranty claims should be initiated by the original
purchaser, who should contact the DME supplier,
distributor or retailer from whom the product was
purchased, if they are available, or any authorized
Permobil DME supplier, distributor or retailer.
Whenever possible, the DME supplier, distributor
or retailer with a warranty issue should contact
Customer Support and provide the original purchase
order number, sales order number, or invoice
number. Before a warranty replacement order or
quote may be processed, Customer Support must
issue a Return Merchandise Authorization (RMA).
Inception Operation Manual
ROHO Air Insert:
Limited Warranty Term: 24 months from the date the
product was originally purchased. The warranty does
not apply to punctures, tears, burns, or misuse.
What is covered? Defects in materials or workmanship
of the product.
What is not covered? A product that has been misused,
damaged by an accident, or damaged from "an act
of Nature", e.g., flood, tornado, earthquake, fire.
Any substitutions of supplied product accessories or
modification to the product will void the warranty.
What the customer must do: Contact Customer
Support. Items sent without prior authorization will not
be returned to the customer.
Disclaimer and Limitation of Warranties: Any implied
warranties, including the MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, are limited to
the time period defined in the instructions provided
with the product, and any action for a breach of such
warranties or any express warranties herein must
be commenced within that time. Permobil shall not
be responsible for any incidental or consequential
damages, whether as a result of a breach of express or
implied warranties or otherwise. Some jurisdictions do
not allow limitations on how long implied warranties
will last and some jurisdictions do not allow the
exclusion or limitation of consequential or incidental
damages, so those provisions may not apply to you.
While this warranty gives you specific legal rights, you
may also have other rights which vary from jurisdiction
to jurisdiction.
Any warranties and services are limited to products
purchased from authorized Dealers in the USA
or International Distributors. If you purchase a
ROHO product from an unauthorized Dealer or an
unauthorized International Distributor, or if you reside
outside the USA and you purchase a ROHO product
from anyone other than the authorized International
Distributor for your country of residence, your
warranty will not be valid.
Return Policy: Product must be new and unused,
and prior authorization is required; contact Customer
Support. May be subject to a restocking charge.
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