Customer Assistance - Ford EVEREST 2009 Manual

EVEREST_F8M7-10-09B_Edition1 Page268
Tuesday, February 10 2009 12:55 AM
Customer Information

Customer Assistance

qDealer Assistance
Your Authorised Ford Dealer is interested in your satisfaction with the vehicle you
purchased. Your dealer is ready to help you with all your maintenance and service needs-
and has the support and assistance of the Ford representative in your area or region. If for
any reason you are not satisfied with the service received from your Authorised Ford
Dealer, the following actions are suggested:
1. First, discuss the matter with your dealership Service Manager-make sure they are aware
of any problems you may have and that they have had the opportunity to assist you.
2. If you are still not satisfied, seek out the owner or general manager of the dealership,
explain the problem and request assistance.
qFord Area Representative Assistance
For further assistance beyond that provided by your dealer, or if you are driving in an
unfamiliar area and are in need of service, you may get in touch with the nearest Ford
service representative. The addresses and telephone numbers of these representatives are
available from your dealer.
9-2
Form No.F8M7-10-09B
Customer Assistance
Black plate (268,1)