Checklist For Troubleshooting And Error Correction; Technical Hotline; Repairs - tams elektronik S88-3 Manual

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5. Checklist for troubleshooting and error correction

! Warning: If you notice a strong heat development, immediately disconnect the
connection to the supply voltage. Fire hazard!
Possible causes:

One or more connections are faulty. à Check the connections.

"Kit" version: one or more components are soldered incorrectly. à Carry out a visual
inspection (à section 3.5.) and eliminate the faults, if necessary.

The module is defective. à Send the feedback module in for inspection.
Faulty display of the states
The central unit, the memory or the interface do not show the proper status.
Possible causes:

The connection(s) between the feedback module and other feedback modules and/or digital
devices are interrupted.  Check the connections. When using a ribbon cable, check as
well, if the connecting socket of the ribbon cable is put on in the right direction.

The connection between the input and the mass contact is interrupted. à Check the
connections.

5.1. Technical Hotline

If you have any questions about the use of your s88 feedback module, our technical hotline
will help you (telephone number and e-mail address on the last page).

5.2. Repairs

You can send us defective modules for repair (address on the last page). In the event of a
warranty or guarantee claim, the repair is free of charge for you. As proof of any warranty or
guarantee claim, please enclose the proof of purchase with your return.
If there is no warranty or guarantee claim, we are entitled to charge you the costs of the
repair and the costs of the return shipment. We charge a maximum of 50% of the new price
for the repair according to our valid price list. We reserve the right to refuse the repair if it is
technically impossible or uneconomical.
If you want to clarify whether a repair is possible or economical before sending it in, please
contact our Technical Hotline (telephone number and email address on the last page).
Please do not send us repair shipments freight collect. In the event of a warranty or guarantee
claim, we will reimburse you for the regular shipping costs.
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S88-3