Skoda KAROQ 2020 Owner's Manual page 245

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Technical data and specifications ›
Damage has not been reported immediately to a
specialist company or has not been properly rem-
edied.
The customer shall prove the lack of causation.
The present ŠKODA Warranty shall not affect the
purchaser's statutory rights arising from unsatisfac-
tory performance in respect of the seller of the vehi-
cle and possible claims arising from product liability
laws.
ŠKODA Mobility warranty
The Mobility Warranty provides you with a sense of
certainty for journeys in your vehicle.
As part of the Mobility Warranty, if your car breaks
down as a result of an unexpected fault when you
are on the move, you can access services to ensure
your continued mobility. These services include the
following: Breakdown service at the breakdown lo-
cation and towing to the ŠKODA Service Partner,
technical assistance by phone or on-site operation.
If your vehicle is not repaired on the same day, then
the ŠKODA Service Partner may, if necessary, ar-
range additional subsequent services, such as re-
placement transport (bus, train, etc.), the provision of
a replacement vehicle, and the like.
Specific claims for free provision of services under
the ŠKODA Mobility Warranty only exist if your vehi-
cle has remained in a causal connection with a defect
which is to be remedied on the basis of fulfilment un-
der the ŠKODA Warranty.
Check the conditions for provision of the Mobility
Warranty for your vehicle with your ŠKODA Partner.
They will also inform you of the detailed terms and
conditions of the Mobility Warranty in relation to
your vehicle. In the event that your vehicle is not
covered by a mobility warranty, he will inform you of
the possibilities for subsequent conclusion.
Optional ŠKODA Extended Warranty
If you also purchased a ŠKODA Extended Warranty
when purchasing your new car, ŠKODA AUTO will
provide you with a free repair of vehicle damage
caused by a defect in the vehicle during the warranty
period.
The ŠKODA Extended Warranty for your vehicle is
valid for the agreed period or until the agreed mile-
age limit is reached, whichever comes first.
For the assessment of claims from the ŠKODA Ex-
tended Warranty, the conditions of the ŠKODA war-
ranty described above apply to the appropriate ex-
tent.
The vehicle repair under the ŠKODA Extended War-
ranty can only be carried out by replacement or re-
pair of the defective parts, whereby the ŠKODA
service partner decides on the type of vehicle repair.
The vehicle repair takes place in accordance with the
Rights arising from defective performance, ŠKODA warranties
availability of the ŠKODA Service Partners and within
a reasonable period of time.
There shall in any case be no entitlement to further
claims from the ŠKODA Extended Warranty. In par-
ticular, no claim for replacement, no right of with-
drawal, no claim to purchase price reduction, or pro-
vision of a replacement car for the duration of repair
and compensation.
The previously mentioned paint warranty and the
warranty against rust perforation are unaffected by
the ŠKODA extended warranty.
The ŠKODA Extended Warranty does not apply to
exterior and interior foils.
Your ŠKODA partner will provide you with informa-
tion about the detailed conditions of the ŠKODA Ex-
tended Warranty.
The ŠKODA Mobility Warranty and the ŠKODA
Extended Warranty are only available in some coun-
tries.
243

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