Upgrading Device Firmware - Acuity Brands Lighting Pathway VIA 12 Series User Manual

UPGRADING DEVICE FIRMWARE

Firmware upgrades may only be done using Pathscape.
The most recently released firmware is bundled with the most recent version of Pathscape. To ensure you have the most up-
to-date firmware available for upgrading, ensure you have downloaded the most recent version of Pathscape from the Pathway
site, https://www.pathwayconnect.com.
To upgrade a VIA switch, ensure the device's IP address is configured correctly and is on the same subnet and IP range as
the computer. Open Pathscape, click the Tools menu, then select Firmware...
This will bring up the Firmware Update window.
Select the device(s) you want to upgrade andc lick the button at the bottom of the window. The latest
firmware version will be shown in the table next to "Current". Click the button and wait for the progress
bar(s) to finish. After the device(s) reboot, the firmware will be updated.
WARNING: Be careful when updating firmware on multiple devices at once.
It is strongly recommended that you do not update VIA Switches and connected PoE devices at the same time.
It is possible for the firmware update process to reboot the Switch before the data has finished writing to the PoE devices'
memory. If the VIA Switch reboots at this point, the connected PoE devices' power will be cut off, and could be rendered
inoperable, in a "bricked" state.
It is advised to update the Switch first, wait for it to reboot, and then update the connected PoE devices, or vice versa.
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VIA12 [6750, 6750-P, 6752-P, 6754-P] - Manual REV 1.0 • June 2020