NLTroubleshooting
Malfunction
Program does not start.
Door cannot be
opened.
Washing water is not
pumped out.
50
Cause and Troubleshooting
Remark:Until the fault has been rectified, you can
deactivate the intelligent dosing system and dose
manually.
→ "Buttons", Page 25
Detergent drawer is not fully retracted.
▶ Slide in the detergent drawer until the symbol goes out.
is activated.
Resume the program byCentrifugeorDrain
▶
to choose and pressStart/Refill
to press.
→ "Resume program at rinse hold", page 35
Temperature is too high.
Wait for the temperature to drop.
▶
→ "program cancel", Page 35
▶
Water level is too high.
Select a suitable program for draining.
▶
→ "Programs", Page 28
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", page 58
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or pinched.
Drain pump is clogged.
→
"Cleaning the drain pump", page 42
▶
is activated.
Resume the program byCentrifugeorDrain
▶
to choose and pressStart/Refill
to press.
→ "Resume program at rinse hold", page 35
Water drain hose is connected too high.
Install the water drain hose at a maximum height of 1
▶
meter.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
Detergent dosage is too high.
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