Octane Fitness Q45 Service Manual page 41

Issue
Erratic or illogical heart rate
reading , or "NO HR" message
from both the chest strap and
the handgrips(Q45ce only) .
Possible Cause
Faulty heart rate sensor
cable in the console, or faulty
console.
What to Do

Remove the four (4) screws securing the
console to the console upright tube.

The heart rate sensor cable is a single wire
which runs from the right side of the console
to the center (Figure 2.42). Remove it from
the glue holding it to the console, unplug it
from the console, and replace it with a new
one according to the directions in Section
III.

If heart rate issues still exist, unplug the
cable and plug it into a new console,
listening for the click to ensure a good
connection. Plug in the unit and check.
If this resolves the issue, replace the old
console with the new one according to the
directions in Section III.