Octane Fitness Q45 Service Manual page 23

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Issue
"Err1" is displayed on the
console, indicating servomotor
issues.
Possible Cause
Brake cable is incorrectly
positioned or too tight.
Servomotor not working.
Faulty console.
Brake is stuck and the
servomotor is unable to move
it.
What to Do
Verify that the brake cable is installed correctly, as
shown in Figure 2.17 The brake adjuster must be
at the top of its slot at resistance level 1.
Unplug the unit at the base. Loosen the adjuster
barrel slightly to reduce cable tension (Figure
2.18). Plug in the unit and check that "Err1" is no
longer displayed.
Unplug the unit. Check the cable assembly. It may
be zip-tied too tightly to the frame, damaging the
wire and interrupting power to the servomotor. If
the cable assembly has been damaged by the zip-
tie, cut the zip-tie and replace the cable assembly
according to the directions in Section III. Re-secure
the cable assembly to the frame, plug in the unit,
and check that "Err1" is no longer displayed.
If "Err1" is still displayed, unplug, but do not remove,
the old servomotor. Place a new servomotor on its
side on top of the pedal arm and plug it in, as shown
in Figure 2.19. Power on the machine, then push
the Level + button to move the resistance through
levels 1 to 20, and then push the Level - button to
move the resistance back down through all levels.
Verify that the pulley is in the proper position at
level 1, with the notch on the pulley oriented to "10
o'clock". (Figure 2.20). If it is not, contact Octane
Fitness Customer Service for further assistance in
making the proper adjustment.
If this resolves the issue, complete the installation
of the new servomotor according to the directions
in Section III.
Unplug the machine, then remove the four (4)
screws securing the console to the console upright
tube.
Unplug the cable and plug it into a new console,
listening for the click to ensure a good connection.
Plug in the unit and check. If this resolves the
issue, complete the installation of the new console
according to the directions in Section III.
Adjust the brake cable according to the directions
in Section III.
Using a screwdriver, slide the brake adjuster up
toward the center of the brake to ensure it is not
stuck in the slot.
If the brake remains stuck, replace the brake
assembly according to the directions in Section
III.
Q45 2.2

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