Octane Fitness Q45 Service Manual page 21

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Issue
No resistance change.
.
Possible Cause
Console is not properly
connected.
Faulty console key.
Faulty console.
Faulty wiring (cable
assembly).
Faulty servomotor.
What to Do
Unplug the machine, then remove the four (4)
screws securing the console to the console
upright tube.
Unplug and re-plug the cable into the console to
ensure it is a good connection (Figure 2.13).
Check and secure the upper wiring harness
connections, at the base of the upright post
(Figure 2.14).
Use the Level +/- keys to increase and then
decrease the resistance. If you are able to change
resistance in one direction but not the other, you
may have a faulty key on the console. Replace
the keypad overlay according to the directions in
Section III.
If the resistance still does not change when you
change levels on the console, unplug the cable
and plug it into a new console. If this resolves the
issue, replace the old console with the new one
according to the directions in Section III.
Use the Level +/- keys to increase and decrease
the resistance. If the servomotor does not
respond, and "Err1" is not displayed on the
console (indicating a servomotor issue), replace
the cable assembly according to the directions in
Section III.
Plug the servomotor, speed sensor, and power
jack cable into the new wiring harness and verify
that all functions are working.
If "Err1" is still displayed, unplug, but do not
remove, the old servomotor. Place a new
servomotor on its side on top of the pedal arm and
plug it in, as shown in Figure 2.15. Power on the
machine, then push the Level + button to move
the resistance through levels 1 to 20, and then
push the Level - button to move the resistance
back down through all levels. Verify that the
pulley is in the proper position at level 1, with
the notch on the pulley oriented to "10 o'clock".
(Figure 2.16). If it is not, contact Octane Fitness
Customer Service for further assistance in making
the proper adjustment.
If this resolves the issue, complete the installation
of the new servomotor according to the directions
in Section III.
Q45 2.2

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