Service Data; Event Data - Ford TOURNEO COURIER Owner's Manual

SERVICE DATA

Our dealers collect service data through
the data link connector in your vehicle.
They use service data, for example error
logs, to help them if you take your vehicle
for repair. They share this data with our
technical team, if required, to help with
diagnosis. In addition to using the
information for diagnosis and repair, we
use and share service data with our service
providers, for example parts suppliers,
where required and where permitted by
law, for continuous improvement or with
other information that we have about you,
for example your contact information, to
offer you products and services that may
be of interest to you according to your
preferences and where allowed by law.
Our service providers are equally required
by law to protect your data and retain it in
accordance with data retention policies.
Note: Third party repair facilities can also
collect service data through the data link
connector.

EVENT DATA

This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle's systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
Tourneo Courier/Transit Courier (C4A) Vehicles Built From: 16-09-2021, CG3822en enGBR, Edition date: 202106, First-Printing
Data Privacy
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
12