Receiving A Call; Call In Progress - Aastra 55i Getting To Know Your

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While dialing a number when the phone is on the hook, you can press the backspace to correct a dialing mistake.
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Hang up the phone or press the [Drop] button or [Goodbye] button end the call.
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To redial the last number dialed, press the Redial button twice

Receiving a Call

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When the phone rings buttons 7 and 8 are [Answer] and [Ignore]
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Press the [Answer] button to answer the phone in speaker phone mode. (Or if you have a headset attached it will answer in
headset mode.)
Alternatively you may also pick up the handset, press the speak phone button, or the Line button to answer.
o
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Press the [Ignore] button to send the caller directly and immediately to voicemail.

Call in Progress

While a call is in progress, Button 7 is [Drop], 8 is [Conf], 9 is [Xfer], 10 is [Park], 12 is [More]
Call on Hold
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You may place the caller on hold by pressing the Hold Button. The line button with the call on hold will blink.
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To resume the call, press the Hold button again, or press the [pickup] button, or press the blinking line button in which
the call is on hold.
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When you place a caller on hold, remember the call is only on your phone. Another person cannot 'pickup' Line X from
another phone. See Call Park/Pickup for that functionality.
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2 Active call
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You can place a 2
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You can quickly switch between the 2 active calls by pressing the appropriate Line button. This will not hang up the line
for the active call, but place the call on hold.
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To end one of the active calls, press the [Drop] or [Goodbye] buttons.
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Same method can be used for 3
Announced Transfer
You can transfer the current active call to any number or extension by talking to the transferring party first before completing
the transfer. The person you are calling will see your phone caller ID name and number.
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Press the [Xfer] button. This will automatically place the caller on hold.
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Dial the desired number or extension. Or if you have a custom extension button programmed, press that custom button
to call that extension.
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When the receiving party answers, announce the call. If the receiving party wishes to accept the call, press the [Xfer]
button again or hang up the phone to complete the transfer.
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IMPORTANT: If the receiving party does not want to accept the call, or the receiving party does not answer, Press the
[Cancel] button to cancel the transfer. Do not hang up the phone, or press the [Goodbye] button, for this will complete
the transfer and not cancel it.
1 Button Blind Transfer using extension buttons
You can quickly transfer the current active call directly to another extension if your custom phone buttons are programmed
with other employees extensions as BLF.
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DO NOT put the call on Hold. The call must be active for 1 button transfer to work
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While on a active call, press the top or bottom [MORE] keys to locate the proper custom extension BLF button
Aastra 55i/57i Training Guide
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active call by placing the current call on hold, and pressing the next Line button.
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and 4 active calls if needed.
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Fused Technology, Inc.
440 Waters Watch Court
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