Advertisement
4
1.
Open the app and tap the drive name.
2.
Enter the password. The factory default is 11223344.
3.
Tap Unlock.
The drive will unlock and appear on your computer.
IMPORTANT
If you experience issues with the G3 Secure remaining connected, try
disabling "Step Away Autolock" in the drive settings in your app or disa-
ble your OS's hard disk power savings feature. See the User Manual at
iosafe.com/support/product-manuals
5. Change the Password
1.
With the drive unlocked, tap on the ioSafe Solo G3 Secure in the app.
2.
Tap Change Password and enter your current password.
3.
Enter your old password. Then enter the new password and retype the new password into
the "Confirm" field.
4.
Tap Change Password.
6. Disconnect or Lock the Drive
Unplug the cable and the drive will lock automatically. Ejecting the drive is generally not
necessary, but preferable. To lock the drive without unplugging it, swipe left on the drive name
on the app and tap Lock.
7. Product Support and Data Recovery Service
Register your product to activate your Data Recovery Service protection plan by visiting
iosafe.com/activate.
If the ioSafe Solo G3 Secure breaks during the warranty period, we will repair or replace it.
If you face possible data loss, immediately call ioSafe Data Recovery Services. ioSafe can
determine the best actions to take to protect your valuable information.
Free Customer and Technical Support
• Phone: 1-530-820-3090 Option 2
• Email:
customersupport@iosafe.com
Data Recovery Services
• Phone: 1-530-820-3090 Option 3
• Email:
disastersupport@iosafe.com
ioSafe Solo G3 Secure Quick Start Guide
for details.
Advertisement
