Chapter 5: Troubleshooting; Comm Failure - Global Water GL400 User Manual

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Chapter 5
Troubleshooting

Comm Failure

If Global Logger software displays Comm Failure in the Logger Name field, perform the following steps
Verify that the communication cable is securely connected to the data logger and to your computer*.
Check the battery voltage on the logger**.
Make sure that your computer is correctly set up to use your communication channel 1 (COM 1). Refer
to the settings below for comparison.
* See Hardware Connection, page 18
**See Battery, page 31
Page 32
Global Water ● (800)876-1172 ● www.globalw.com
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