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5
Troubles and solutions
Problem
Possible Cause
Batteries are not
The UPS does
fully charged.
not perform
expected
Battery is slightly
runtime.
worn out.
The on/off switch
is designed to
prevent damage by
rapidly turning it
off and on.
The unit is not
The UPS will
connected to an
not turn on.
AC outlet.
The battery is
worn out.
Mechanical
problem.
Circuit breaker
is tripped due to
overload.
Outlets do not
provide power
to equipment.
Batteries are
discharged.
Unit has been
damaged by a
surge or spike.
Solutions
Recharge the battery by
leaving the UPS plugged in.
Contact Technical Support.
Turn the UPS off. Wait 10
seconds and then turn the
UPS on.
The unit must be
connected to a 230Vac
50/60Hz outlet.
Contact Technical Support.
Contact Technical Support.
Turn the UPS off and
unplug at least one piece
connected equipment.
Unplug the power cord
of the UPS then press the
circuit breaker knob.
Allow the unit to recharge
for at least 8 hours.
Contact Technical Support.
07
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