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Troubleshooting
To power cycle the touchscreen:
1 Press and hold the
(power) button for several seconds
until the touchscreen turns off.
2 Press and release the
(power) button again to turn on.
To perform a factory data reset:
1 On the touchscreen's main screen, tap Settings, System Info,
then Factory data reset.
- OR -
If the touchscreen has not yet been configured, tap About,
then Factory data reset.
- OR -
To reset without using the display screen:
a Dock the touchscreen onto its charging station.
b Press and hold the volume up button while using a
straightened paper clip to press and release the reset
button.
Reset hole
c Keep holding down the volume up button until the icon
below appears on the screen, then release the button.
d A message appears, indicating that data is being erased.
control4.com | 888.400.4070
Copyright ©2020, Wirepath Home Systems, LLC. All rights reserved. Control4 and Snap AV and their respective logos are registered trademarks or trademarks
of Wirepath Home Systems, LLC, dba "Control4" and/or dba "SnapAV" in the United States and/or other countries. Snap AV and Wirepath are also registered
trademarks or trademarks of Wirepath Home Systems, LLC. Other names and brands may be claimed as the property of their respective owners. All
specifications subject to change without notice.
Additional resources
The following resources are available for more support.
• Control4 Knowledgebase and forums
• Control4 Technical Support
• Control4 website:
www.control4.com
• Composer documentation available at
For the latest version of this document, open this URL or scan
the QR code on a device that can view PDFs.
LATEST VERSION OF THIS DOCUMENT
ctrl4.co/tt-ig
Warranty and legal notices
Find details of this product's 2-Year Limited Warranty at
snapav.com/warranty
, or request a paper copy from Customer
Service at (866) 424-4489. Find other legal resources, such as
regulatory notices and patent information, at
ctrl4.co/docs
.
snapav.com/legal
.
F
200-00389-F
2020-10-11 MS
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