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en Troubleshooting
17 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
17.1 Malfunctions
Fault
The appliance is not
working.
The time flashes in
the display.
After pressing the
multi-function lamp
button, and
no settings can be
made on the appli-
ance.
A message with
appears in the dis-
play, e.g. - .
There is a smell of
gas in the kitchen.
Burner does not ig-
nite.
24
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 18
Childproof lock is activated.
Use to deactivate childproof lock.
▶
→ "Childproof lock", Page 18
Electronics fault
Press .
1.
If necessary, reset the time on the clock.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. State the exact error
2.
message and the E no. for your appliance in full.
→ "Customer Service", Page 26
The gas cylinder connection is leaking.
Ventilate the room.
1.
Check the gas cylinder connection.
2.
The gas pipe to the appliance is leaking.
Ventilate the room.
1.
Call the gas supplier.
2.
There has been a power cut.
Light the burner with a gas lighter or a match.
▶
The burner parts are positioned incorrectly.
Position the burner parts precisely and evenly.
1.
Ensure that the locking catches click into place in the recesses.
2.
Burner parts are wet.
Carefully dry the burner parts.
▶
Food remnants or dirt are located between the ignition plug and the burner.
Clean the space between the ignition plugs and burners.
▶
The safety valve for the gas line is closed.
Open the safety valve for the gas line.
▶
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
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