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Note: When clearing a paper jam, try to remove all paper without
tearing it. If the paper tears, inspect the paper path closely before
closing the QDOC Bookletmaking System. Small scrapes of paper
left in the paper path may not be sensed by the paper jam indicators.
If the printer experiences frequent paper jams, check thoroughly all
possible paper jam locations. If paper scraps remain in the system,
they may prevent the system from printing, and you may have to call
for service. See "Placing a Service Call" on page 6-17 for information
on how to place a service call to your QMS vendor.
Many paper and/or stapler problems are caused by use of improper
paper or consumables. There are several things you can do to reduce
the frequency of stapler jams:
Use paper and/or staples that match the guidelines set for the
QMS QDOC Bookletmaking System. See appendix B, "Technical
Specifications," of this manual for these specifications.
If you have trouble with double feeding, remove the paper from its
input source and fan the edges. The sheets may be sticking
together.
Print paper must be stored away from moisture and humidity. The
recommended relative humidity is 10 - 90% with no condensa-
tion.
Clean the Folder/Stapler regularly. See the maintenance sched-
ule in chapter 5, "Maintenance."
When loading new staples, always use a new, unbroken unit of
staples.
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