Konica Minolta PageScope User Manual page 5

Contents
6 Minolta PageScope NDPS Gateway Server
Capabilities ...................................................... 33
6.1 Printer List .............................................................. 33
6.2 Specifying Printer Settings ................................... 34
7 Troubleshooting ............................................... 35
7.1 Troubleshooting the NDPS Printer
Configuration Module ............................................ 35
7.1.1 Why does the "Authentication failed"
7.1.2 Why is a particular printer not found
7.2 Troubleshooting the NDPS Printer Gateway
Module .................................................................... 36
7.2.1 Why is an NDPS printer agent
7.2.2 Why is an NDPS printer agent
7.2.3 Why is an NDPS printer agent stuck
7.3 Troubleshooting the NDPS Printer Control
Snap-In Module ...................................................... 38
7.3.1 Why is the Novell Printer Control snap-in
7.3.2 Why can a screen not be opened? .............................38
7.3.3 Why is there no or bad data in the screen? ...............38
7.4 Troubleshooting the NDPS Module ...................... 39
7.4.1 Why does an event not generate the pop-up
iv
message appear? .........................................................35
in the "Discovered Printers" list? ...............................35
in the "Not Bound" state? ...........................................36
in the "Needs Attention" state? ..................................37
in the "Printing" state? ................................................37
opened for a Minolta printer? ......................................38
or log message on the client machine? .....................39