Outside The United States; How To Obtain Service - Kodak EOS-DCS 1 User Manual

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Outside the United States

In countries other than the United States, the terms of this warranty may
be different. Unless a specific Kodak warranty is communicated to the
purchaser in writing by a Kodak company, no other warranty or liability
exists beyond the information contained above, even though defect,
damage or loss may be by negligence or other act.

How to obtain service

In the United States, call 1-800-23-KODAK (1-800-235-6325), and in
Canada call 1-800-GO-KODAK (1-800-465-6325).
In other countries, call your nearest Kodak representative.
If service is required, your Kodak representative will instruct you to return
the unit to the nearest service center for repair and will issue a return
authorization number.
When returning a camera for repair, the unit shall be packed in its original
packing materials according to the enclosed repacking instructions in an
appendix. The enclosed problem report form (see appendices) should also
be completed and enclosed with the equipment. If the original packaging
has been discarded or is not available, packing will be at the owner's
expense. (NOTE: The camera body that is supplied as part of the camera
should be included in the return.)
Return of the repaired or replaced unit to the customer can be expected in
five to seven days from the date the camera arrives at the service center.
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