Service And Guarantee - Bresser ASTRO PLANETARIUM Operating Instructions Manual

SERVICE AND GUARANTEE

This device is guaranteed for 5 years from the
date of purchase. Please keep the receipt as
proof of purchase.
Our products are manufactured using the latest
manufacturing techniques and undergo rigor-
ous quality control.
Service Centre
Please contact the service centre for any ques-
tions regarding the product or claims. Our
trained staff will be happy to help. The serv-
ice hotline is listed below. If it is necessary to
make a guarantee claim (repair or exchange),
our service staff will supply you with the return
address.
Service hotline: 00 800 6343 7000
Correction of defects and returns
We will repair any material or manufacturing de-
fects free of charge during the guarantee peri-
od. Excluded from the guarantee are faults due
to damage caused by the user, or improper use
due to non-authorised third-party attempted re-
pairs or similar. If it is necessary to repair or ex-
change a product, our service centre employ-
ees will supply you with the return address.
In the case of returns, please note the fol-
lowing:
• Make sure that the article is carefully pack-
aged. If possible use the original packaging.
• Fill in the returns form and include it with a
copy of your receipt and the product you are
returning.
Returns form
Transaction no.*: ......................................
Product name: .........................................
Short description of defect: ........................
..............................................................
..............................................................
Surname, first name:.................................
Postcode / Town: .....................................
Street / House no.:...................................
Telephone: ..............................................
Date of purchase: .....................................
Signature: ...............................................
*will be supplied to you by the service centre
GB
19