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Summary of Contents for Slamtec Mercury H2
- Page 1 SLAMTEC Delivery Robots for Hotels Mercury H2 Product Manual 1 / 22 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. Shanghai Slamtec Co., Ltd.
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Page 2: Table Of Contents
Actions to Take in Case of a Fault that Cannot Be Rectified Immediately ......17 Forced Hatch Opening ......................18 Precautions .......................... 18 Common Faults and Troubleshooting ...................19 Product Standards .......................20 Certificate of Conformance ....................20 Index of Figures and Tables ....................21 2 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 3: Introduction
Autonomous smart operations Mercury H2 smart delivery robot responds to the delivery needs of users in hotels and business buildings in real time. It provides intelligent, targeted delivery for customers through SLAM automatic mapping, autonomous path-finding, smart elevator control, safe moving, pickup notification, and autonomous recharging. - Page 4 Figure 1-1 Mercury H2 exterior Figure 1-2 Schematic diagram of charging station 4 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd.
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Page 5: Product Size
Product Size Figure 1-3 Mechanical size of Mercury H2 Product Parameters Robot Name Parameters Size 530cm*465cm*1057cm Color Luxury gold, premium grey, Other color available upon request Full-robot net weight 68 kg Maximum load capacity 30 kg Upper takeaway delivery bay: 275mm (W)*275mm (H)*300mm (D) - Page 6 Management system Cloud management platform Operating temperature 0℃–40℃ Operating humidity 30%–70%RH (No condensation) Charging station Name Parameters Size 360mm*150mm*320mm Color White Rated input 100V-240V 50/60Hz 3A MAX Rated output DC 25.5V 6A 6 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd.
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Page 7: Description Of Features
Description of Features Item Delivery Mercury H2 is primarily designed to assist the take-out staff or hotel service staff to achieve efficient delivery of goods. The delivery service includes general goods delivery and takeaway delivery. By making the delivery service convenient and smart, it solves the pain points for front desk management in hotels or office buildings. -
Page 8: Autonomous Path-Finding And Obstacle Avoidance
Unmanned Delivery MERCURY H2 responds in real time from the moment it receives a delivery request from a customer. Through the process of automatic mapping, autonomous localization, autonomous path-finding, smart elevator control, safe moving, pickup notification and autonomous recharging, H2 can realize unmanned delivery for customers. -
Page 9: Cloud Management Platform
Cloud Management Platform SLAMTEC provides a smart cloud management platform that enables real-time monitoring of robot devices. Leveraging features of online management, information statistics, and device monitoring, it is capable of providing exclusive, accurate data models for hotels or business buildings, thus empowering them to improve overall operation capability and service quality. -
Page 10: Application Scenarios
Application Scenarios Hotels For hotels, MERCURY H2 can be used to deliver common disposable goods, container retail items, and food to hotel rooms, distribute souvenirs to members and deliver breakfast appointed by VIP customers. Office Buildings MERCURY H2 can be used for express delivery and takeaway delivery in office buildings. -
Page 11: Installation And Power-Up
*Do not place the charging station on soft ground (such as a carpet) which will cause height difference and make the robot fail to charge. *During actual application, mark the location of the charging station to prevent incorrect recovery after moving. 11 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 12: Power-Up & Power-Off
Initial Use Power On Configuration For initial use, contact the technical personnel for configuration after the robot is powered on. Home Delivery Services Click the "Home delivery services" button on the screen. 12 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 13: Charging
Align the charging pad of the robot with the charging electrode of the charging station and wait for 10 seconds. When the front light band of the robot lights up, the wheels enter the braking state, and the breathing light of the charging station flashes, the charging process starts. 13 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 14: Emergency Stop & Brake Release Button And Reset
After the brake release button is released, the robot will work normally and it is hard to push it manually. The robot will perform tasks normally after receiving a new control command. Debugging Port The commissioning port is generally used for factory commissioning, firmware upgrade, and after-sales maintenance. 14 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 15: Maintenance
Water collection tray -- Push the water collection tray backward with both hands for a certain distance, and take it out. Then, open the cover and clear the water in the tray. Charging station -- Use a soft dry cloth to wipe the charging station and charging electrode in power-off state. 15 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 16: Maintenance Frequency
Bumper Cleaning Once Clearance around Clearance Once radar Universal wheel Clearing Once Drive wheel Clearing Once Charging station Wiping Once Robot body Inspection (after-sales) Once Table 5-1 MERCURY H2 maintenance schedule 16 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 17: Special Notes
Do not use the robot outdoors. (8) Use the robot only at altitudes below 2000m. Actions to Take in Case of a Fault that Cannot Be Rectified Immediately (1) Press the brake release button. 17 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 18: Forced Hatch Opening
(5) Mechanical impact protection: To prevent bumper or collision, make sure that the robot's path is clean and free of foreign mattes. Do not push or hit the robot while it is carrying out its functions. Otherwise, the robot may malfunction. 18 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 19: Common Faults And Troubleshooting
If the password error is still displayed after a correct password is entered, contact the after-sales service. Retry after about two minutes. Order creation failure If the failure persists after multiple attempts, contact the after-sales service. 19 / 21 Copyright 2016-2021 Shanghai Slamtec Co., Ltd. -
Page 20: Product Standards
*Please refer to the actual product for precise details. Our company reserves the right to update or change the product without prior notice. *Product manual version: V1.0 Certificate of Conformance Manufacturer name: Shanghai Slamtec Co., Ltd. Address: Unit 01, 2F, Building E, Shengyin Tower, No. 666 Shengxia Rd., Shanghai, China Phone: (+86) 021 68581569 20 / 21... -
Page 21: 10 Index Of Figures And Tables
10 Index of Figures and Tables Figure 1-1 MERCURY H2 exterior ........................ 4 Figure 1-2 Schematic diagram of charging station ..................4 Figure 1-3 Mechanical size of MERCURY H2 ....................5 Table 5-1 MERCURY H2 maintenance schedule ..................16 21 / 21...
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