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13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 What to do if...
Problem
You cannot activate the ap‐
pliance.
You cannot activate the ap‐
pliance.
You cannot activate or oper‐
ate the hob.
You cannot activate or oper‐
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
The hob deactivates.
Residual heat indicator does
not come on.
Automatic Heat Up function
does not operate.
2
1
Possible cause
The appliance is not connec‐
ted to an electrical supply or
it is connected incorrectly.
The fuse is blown.
You touched 2 or more sen‐
sor fields at the same time.
There is water or fat stains
on the control panel.
You put something on one or
more sensor fields.
You put something on the
sensor field
The zone is not hot because
it operated only for a short
time.
The zone is hot.
2. Lift the drawer at a small angle and
remove it from the drawer support
rails.
Inserting the drawer:
1. To insert the drawer set the drawer
on the support rails. Make sure that
the catches engage correctly into the
rails
2. Lower the drawer until it is horizontal
and push it in.
Remedy
Check if the appliance is cor‐
rectly connected to the elec‐
trical supply.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali‐
fied electrician.
Touch only one sensor field.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
.
If the zone operated suffi‐
ciently long to be hot, speak
to an Authorised Service
Centre.
Let the zone become suffi‐
ciently cool.
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