Troubleshooting - iRobot Roomba 510 Owner's Manual

Troubleshooting

Roomba will tell you something is wrong with a two-tone "uh-oh" sound
*followed by* a series of beeps and, for some issues, a narrated voice.
Refer to the table below to resolve Roomba's problem.
If the problem is not resolved, visit www.irobot.com/support.
Roomba beeps.... Likely cause
1 beep Roomba is stuck with a wheel hanging down.
2 beeps The main brushes cannot turn.
5 beeps A drive wheel is stuck.
Roomba's cliff sensors are dirty or Roomba
6 beeps
is stuck hanging over a cliff.
7 beeps A drive wheel is stuck.
The front wheel is stuck or the robot
8 beeps
is stuck.
The robot is stuck with its bumper
9 beeps pressed in or the bumper sensor is
dirty.
Roomba's bumper is not registering
11 beeps obstacles. Roomba may be stuck in
one place.
12 beeps A cliff sensor is dirty or broken.
Roomba says... Likely cause
Remove and clean
The main brushes cannot turn.
Roomba's brushes
Clean Roomba's cliff Roomba's cliff sensors are dirty or the
sensors robot is being started over a cliff.
Inspect and clean A drive wheel is stuck or Roomba's drive
Roomba's wheel(s) wheels are not touching the ground.
Roomba blinks... Likely cause
1 blink
(when charging)
2 blinks The battery is not connected.
3 blinks
5 blinks Roomba has a charging error.
6 blinks Roomba's battery is too warm.
7 blinks Roomba's battery will not cool down.
TIP: To reset Roomba's software, hold down the spot and dock/demo buttons
for 12 seconds. This will clear all scheduled cleaning times, reset the clock
and may resolve some software issues.
For more detailed information, visit: www.irobot.com
What to do
Move the robot, ensure all wheels are firmly on the floor and restart
the robot.
Remove and clean Roomba's brushes. See page 21.
Clean Roomba's drive wheels of hair and debris. Push them in and out
and confirm that they both turn freely.
Wipe off Roomba's cliff sensors with a dry cloth and start Roomba in a
new location. See page 22.
Clean Roomba's drive wheels of hair and debris. Push them in and out
and confirm that they both turn freely. Start the robot in a new location.
Remove and clean hair and debris from Roomba's front wheel. Start the
robot in a new location. See page 22.
Inspect and clean Roomba's bumper.
Roomba may be in an extremely large room, try setting up Virtual Walls
to create a smaller area. If Roomba is not in a large room, tap Roomba's
bumper to confirm it is properly working.
Inspect and clean Roomba's cliff sensors. See page 22.
What to do
Remove and clean Roomba's brushes. See page 21.
Wipe off Roomba's cliff sensors with a dry cloth. Ensure the robot is
being started with all wheels firmly on the floor. See page 22.
Clean Roomba's drive wheels of hair and debris. Push them in and out
and confirm that they both turn freely. Ensure that the robot is being
started with all wheels firmly on the floor.
What to do
Confirm that Roomba's battery pull-tab is removed. Remove the bottom
cover of Roomba and remove and re-install Roomba's battery.
Try charging the robot again. If the problem persists, contact iRobot
Customer Support
Try charging the robot again. If the problem persists, contact iRobot
Customer Support
Reset your robot by holding down "Spot" and "Dock" for 10 seconds.
Contact iRobot Customer Support if this does not resolve the problem.
Let the battery cool down and try charging the robot again.
Let Roomba cool down for at least one hour and try charging again.
If the problem persists, contact iRobot Customer Support.
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