Intermec MobileLAN access 2102 S User Manual
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Intermec MobileLAN access 2102 S User Manual

Intermec MobileLAN access 2102 S User Manual

Intermec mobilelan 2102s access point: user guide
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User's Guide
P/N 072021-001
MobileLAN
access 2102 S
™

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Summary of Contents for Intermec MobileLAN access 2102 S

  • Page 1 User’s Guide P/N 072021-001 MobileLAN access 2102 S ™...
  • Page 3 User’s Guide P/N 072021-001 MobileLAN access 2102 S ™...
  • Page 4 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

  • Page 5: Table Of Contents

    Contents Before You Begin vii Warranty Information vii Safety Summary vii Cautions and Notes viii About This Guide viii Getting Started Understanding the 2102 S Access Point 1-3 Understanding the LEDs 1-3 Understanding the Ports 1-4 General Installation Guidelines 1-5 Installing the 2102 S Access Point 1-5 Mounting the 2102 S Access Point 1-6 Positioning the Antenna 1-7...
  • Page 6 IEEE 802.11b HR Radio Menu Defaults A-5 Using External Antennas Attaching an External Antenna B-3 General Antenna Placement Guidelines B-4 Positioning Antennas for IEEE 802.11b HR Radios B-4 Positioning Antennas for Antenna Diversity B-4 Intermec 2.4 GHz Antennas and Antenna Accessories B-6...
  • Page 7 Contents Configuring HereUAre About HereUAre C-3 Index...

  • Page 9: Before You Begin

    Warranty Information To receive a copy of the standard warranty provision for this product, contact your local Intermec sales organization. In the U.S. call 1-800-755-5505, and in Canada call 1-800- 668-7043. Note: Opening this product may void the warranty. The internal workings of this product can only be accessed by Intermec service personnel.

  • Page 10: Cautions And Notes

    The MobileLAN™ access 2102 S User’s Guide provides information about the features of this product, and how to install, configure, and troubleshoot it. You must be familiar with your host PC and your other Intermec equipment. Terminology In this guide, the terms 2102 S and access point are used to describe the 2102 S Access Point device.

  • Page 11: Getting Started

    Getting Started...
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  • Page 13: Understanding The 2102 S Access Point

    Power supply (Part No. 3-304029-01) and AC power cord Mounting bracket Safety information Antenna Caution You must use the appropriate Intermec power supply with these devices or equipment damage may occur. Conseil Vous devez utiliser la source d'alimentation Intermec adéquate avec cet appareil sinon vous risquez d'endommager l'équipement.

  • Page 14: Understanding The Ports

    MobileLAN access 2102 S User’s Guide The following table describes the LEDs on the 2102 S. Power Radio Wired LAN Error Understanding the Ports The following illustration identifies the ports on the 2102 S. 10BaseT Ethernet port The following table describes the ports on the 2102 S. Port 10BaseT port Serial port...

  • Page 15: General Installation Guidelines

    General Installation Guidelines Intermec recommends that you have Intermec or other certified providers conduct a site survey to determine the ideal locations for all of your network components. A proper site survey requires special equipment and training. The following general practices should be followed in any installation: Locate access points centrally within areas requiring coverage.

  • Page 16: Mounting The 2102 S Access Point

    Power supply holder kit (Part No. 069893) Dual antenna bracket kit (Part No. 069888) Diversity antenna (Part No. 071489) Contact your Intermec representative for more information about ordering access point accessories. The following instructions explain how to mount the 2102 S using the mounting bracket that ships with it.

  • Page 17: Positioning The Antenna

    Positioning the Bracket Mounting bracket 4. Using the screws you provided, secure the bracket to the wall. 5. Fit the slots on the back of the 2102 S over the hooks on the mounting bracket. 6. Slide the 2102 S up slightly, and then press the base of the 2102 S until it clicks into the clip at the bottom of the mounting bracket.

  • Page 18: Setting The Ip Address Of The 2102 S Access Point

    MobileLAN access 2102 S User’s Guide Positioning the Antenna Note: Do not force the antenna past the hard stop at 0° or 180° or you may break the antenna connector. You are now ready to configure the 2102 S. Setting the IP Address of the 2102 S Access Point You can use the MobileLAN access utility to set an initial IP address in your access point.

  • Page 19: Resetting The 2102 S To Factory Defaults

    4. Enter an unused IP address for the access point in the New IP Address for AP field. 5. Enter the MAC address of the access point in the AP Ethernet MAC Address field. 6. Click Set AP, and then turn on the access point. The status bar indicates the status of the access point as it completes the configuration.
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  • Page 21: Configuring The 2102 S

    Configuring the 2102 S...
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  • Page 23: Establishing A Web Browser Session

    This chapter explains how to establish a Web browser session and how to manage the 2102 S remotely. Establishing a Web Browser Session After you have configured the IP address and other basic network parameters, you can access your 2102 S from a remote location. Note: Although you can manage the device remotely using either a Telnet session or a Web browser, this manual assumes you are using a Web browser.

  • Page 24: Changing The User Name And Password

    MobileLAN access 2102 S User’s Guide The TCP/IP Settings Screen Your Web browser session is established. Changing the User Name and Password To ensure security to your access point, you can make changes to your access point security parameters after you establish a Web browser session. To change the user name and password 1.

  • Page 25: Configuring The 2102 S Access Point As A Dhcp Server

    The Passwords Screen 3. Type a user name in the User Name field and a password in the Password field. The User Name and Password can each be up to 16 characters long. Click Submit Changes and follow the instructions that appear on your screen to save your changes.
  • Page 26 MobileLAN access 2102 S User’s Guide To configure the 2102 S access point as a DHCP server 1. Establish a Web browser session. For more information, see “Establishing a Web Browser Session” on page 2-3. 2. Click TCP/IP Settings and configure the following parameters: Subnet mask Static IP address 3.

  • Page 27: Supported Dhcp Options

    DHCP Server Parameters Parameter Explanation Low Address Specifies the low IP address in the range of IP addresses available to the DHCP server for distribution to DHCP clients. If these addresses are not on the same subnet as the access point, the access point will perform Network Address Translation (NAT) for the devices to which it grants IP addresses.

  • Page 28: Configuring The 2102 S Access Point As A Nat Server

    MobileLAN access 2102 S User’s Guide Configuring the 2102 S Access Point as a NAT Server 1. Establish a Web browser session. For more information, see “Establishing a Web Browser Session” on page 2-3. 2. Click TCP/IP Settings and configure the following parameters: Subnet mask Static IP address 3.

  • Page 29: Configuring The Radio

    Configuring the Radio...

  • Page 31: Configuring The 802.11B Hr Radio

    This chapter explains how to configure your radio. Configuring the 802.11b HR Radio 1. Establish a Web browser connection. For more information, see “Establishing a Web Browser Session” on page 2-3. 2. Click IEEE 802.11b Radio. The IEEE 802.11b Radio screen appears. 3.
  • Page 32 Use this parameter to assign a network name to the access point, and then assign the same network name to the end devices that will connect to the access point. The SSID (Network Name) can be no more than 32 alphanumeric characters. The default SSID (Network Name) is INTERMEC (case- sensitive).

  • Page 33: Configuring Wep

    Worldwide Frequencies for the 802.11b HR Radio Channel FCC countries include the United States, Canada, China, Taiwan, India, Thailand, Indonesia, Malaysia, Hong Kong, and most South American countries. ETSI countries include all European Union countries except France. It also includes Switzerland, Iceland, Norway, Czech Republic, Slovenia, Slovakia, Turkey, Russia, and the United Arab Emirates.
  • Page 34 MobileLAN access 2102 S User’s Guide 4. Click WEP Configuration in the IEEE 802.11b Radio menu. The WEP Configuration screen appears. 5. Set the parameters for WEP configuration. Click Submit Changes and follow the instructions that appear on your screen to save your changes. The following table explains each parameter.

  • Page 35: Maintaining And Troubleshooting The 2102 S

    Maintaining and Troubleshooting the 2102 S...
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  • Page 37: Analyzing The 2102 S Access Point

    You can view different parameters configured for the 2102 S, including AP Connections, DHCP Status, and Port Statistics. The information on these screens may be needed when you call Intermec Technical Support. Viewing AP Connections AP Connections shows information about the end devices connected to the access point.

  • Page 38: Viewing Port Statistics

    MobileLAN access 2102 S User’s Guide Viewing Port Statistics The Port Statistics screen shows the total number of frames and bytes that the access point has transmitted and received since it was last booted. To view port statistics 1. Establish a Web browser connection. For more information, see “Establishing a Web Browser Session”...

  • Page 39: Viewing The Dhcp Status

    Maintaining and Troubleshooting the 2102 S Viewing the DHCP Status The DHCP Status screen shows the IP addresses that are available, in use, or expired. To view the DHCP status 1. Establish a Web browser connection. For more information, see “Establishing a Web Browser Session”...

  • Page 40: Viewing Information About The Access Point

    MobileLAN access 2102 S User’s Guide The Configuration Summary Screen Viewing Information About the Access Point The About this Access Point screen shows information about the access point including software version, radio version, and MAC address. To view information about the access point 1.

  • Page 41: Understanding The Led Lighting Sequence

    The About this Access Point Screen Understanding the LED Lighting Sequence When the 2102 S is powered on, the LEDs flash as the access point boots and performs internal diagnostics. The next table describes the LED activity during the boot process. Power Radio Maintaining and Troubleshooting the 2102 S...

  • Page 42: Upgrading The 2102 S Access Point Firmware

    PC, and then upload the release to your access point. To install the firmware release on your PC 1. Navigate your Web browser to http://mobilelan.intermec.com and click Software Downloads. 2. Choose the latest firmware release from the list of available software downloads, and follow the instructions that appear on your screen.

  • Page 43: Using A Web Browser

    To install the firmware release on your PC 1. Navigate your Web browser to http://mobilelan.intermec.com and click Software Downloads. 2. Choose the latest firmware release from the list of available software downloads, and follow the instructions that appear on your screen.

  • Page 44: Troubleshooting The Radio

    MobileLAN access 2102 S User’s Guide 2. Click Software Upgrade. The Software Upgrade screen appears. 3. Enter the name of the upgrade file, or click Browse to locate the file. 4. Click Upgrade to start the upgrade. The upgrade may take up to three minutes to complete.

  • Page 45: Commonly Asked Technical Support Questions

    Getting Help with Your Installation The 2102 S is designed to be easy to install and configure; however, you may need to call Intermec Technical Support if you have problems. Before calling, be sure you can answer the following questions:...
  • Page 46 2. Click Maintenance, and then click About this Access Point. The About this Access Point screen appears. You should have the information on this screen available when you call Intermec Technical Support. In the United States, call Intermec Technical Support at 1-800-755-5505. Outside the United States, call your local Intermec office.

  • Page 47: Specifications And Default Settings

    Specifications and Default Settings...
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  • Page 49: Physical Specifications

    This appendix provides specifications and system defaults for reference purposes only. Actual product performance and compliance with local telecommunications regulations may vary from country to country. Intermec only ships products that are type approved in the destination country. Physical Specifications...

  • Page 50: Radio Specifications-Ieee 802.11B Hr

    MobileLAN access 2102 S User’s Guide Radio Specifications—IEEE 802.11b HR Data rate Channels Range (11 Mbps) Frequency band Radio type Radio power output Default Settings The factory default settings for the 2102 S are listed in this section. You can record the settings for your installation in each table for reference.

  • Page 51: Ethernet Port Configuration Menu Defaults

    WEP Key 3 WEP Key 4 Specifications and Default Settings Default Site Setting Enabled Default Site Setting user name not required password not required Default INTERMEC 11 Mbits Enabled 2 Mbits Channel 3, 2422 MHz Disabled Encryption Required 80211 (blank) (blank) (blank)
  • Page 52 aasdf...

  • Page 53: Using External Antennas

    Using External Antennas...
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  • Page 55: Attaching An External Antenna

    The following steps explain how to attach an antenna cable to the 2102 S. For more information about antenna options, contact your local Intermec representative. To attach an external antenna to the 2102 S 1. Remove the radio card door.

  • Page 56: General Antenna Placement Guidelines

    || is the receive-only port. (Note that the antenna diversity system uses only one antenna at a time.) Intermec recommends that you use two antennas for optimal performance of your 802.11b HR radio. If you attach only one antenna to the 802.11b HR radio, you must attach it to Port |.
  • Page 57 Follow the recommended antenna separation precisely when using the closest distances. Movement of as little as 3.05 centimeters (1.2 inches) may strongly affect performance. Position the antennas so that both antennas are within range of the radios they need to communicate with. Do not position the two antennas around a corner or so that a wall is between them.

  • Page 58: Intermec 2.4 Ghz Antennas And Antenna Accessories

    MobileLAN access 2102 S User’s Guide Intermec 2.4 GHz Antennas and Antenna Accessories The following table identifies many of the Intermec antennas and antenna accessories for the 802.11b HR radio. Contact your Intermec representative for detailed information. Part Number 069753...
  • Page 59 Configuring HereUAre...
  • Page 60 asdf...
  • Page 61 This appendix explains the HereUAre option and how to configure it. About HereUAre Using HereUAre, you can make Internet access available to your customers and charge them for that access time. To configure HereUAre 1. Establish a Web browser connection. For more information, see “Establishing a Web Browser Session”...
  • Page 63 Index...
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  • Page 65 Numbers 10BaseT port, described, 1-4 2.4 GHz antennas and antenna accessories, B-6 2102 S accessories, list of, 1-6 analyzing problems, 4-3 antenna external, attaching, B-3 external, using, B-3 cannot configure locally using serial port, 4-11 cannot connect using a Web browser, 4-11 configuring as DHCP server, 2-5 as NAT server, 2-8...
  • Page 66 4-5 installing the 2102 S, 1-5 the firmware release on your PC, 4-8 interfaces, management, A-3 interference, decreasing, 1-5 Intermec antennas and accessories, B-6 Intermec Technical Support, 4-11 address, 2-7 available, in use, expired, 4-5 menu defaults, A-4 gateway, 2-7...
  • Page 67 IP (continued) broadcast address, 2-7 frame type, menu defaults, A-4 router (gateway) defined, 2-7 menu defaults, A-4 subnet mask, 2-7 subnet mask, menu defaults, A-4 key, WEP, 3-6 lease duration, 2-7 LEDs activity, described, 4-7 described, 1-4 lighting sequence, understanding, 4-7 pattern when configuration matrix string is incorrect, 4-10 pattern when radio is faulty, 4-10 understanding, 1-3...
  • Page 68 MobileLAN access 2102 S User’s Guide serial port (continued) max data rate, A-3 server DHCP, configuring the 2102 S as, 2-5 DHCP, parameters, 2-7 NAT, configuring the 2102 as, 2-8 slow throughput, 4-11 SNMP agent, A-3 Software Upgrade screen, 4-10 software version, viewing, 4-6 specifications 802.11b HR radio, A-4...

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