Related Manuals for Commend Duetto EE 980
Summary of Contents for Commend Duetto EE 980
- Page 1 PRODUCT MANUAL ENGLISH VERSION 1.7/1217 MANUAL VERSION 1.7/1217 This product manual refers to firmware version 1.6...
- Page 2 It is not allowed to copy any text of this document without permission of COMMEND INTERNATIONAL GMBH. The technical data contained herein has been provided solely for informational purposes and is not legally ®...
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Page 3: Table Of Contents
Control Station Duetto Content General information WebConfig configuration PDF format System information Info boxes Configuration Legend of requirements Customization Tasks Shared administration Introduction Features and highlights Overview Program interface Technical data General functions System requirements Intercom functions Extent of supply Control desk functions DUETTO series versions Connections... -
Page 4: General Information
General information Control Station Duetto General information PDF format Supported viewers The PDF manual can be used with the following viewers: Adobe Reader from version 6.0 Foxit Reader from version 5.0 Info boxes ATTENTION This information box addresses all necessary configuration options and actions which will allow an error-free operation. -
Page 5: Introduction
Control Station Duetto Introduction Introduction The control desk DUETTO delivers full Intercom power in a compact form to offer users the double benefit of advanced functions and great flexibility of use. It is designed to provide the user with an ideal space-saving master Intercom station, either as desktop device or wall-mounted station. -
Page 6: Overview
Introduction Control Station Duetto Overview Features DUETTO “Features” Handset: Remains magnetically in position (handset separately available) HD video camera: Only for EE 980CM and SIP-EE 980CM Display: 7” TFT touch screen with IPS (In-Plane Switching) Loudspeaker: For Hi-Fi audio quality up to 20 kHz Gesture control: Wakes DUETTO contact-less from the idle state Microphone array: With digital MEMS microphones Status LED: Red –... -
Page 7: Technical Data
Control Station Duetto Introduction Technical data In the following table, the technical data of all ”DUETTO series versions” is listed: IP rating: IP20 (acc. EN 60529) Microphone: 4 electret condenser microphones polar pattern: omnidirectional special membrane type for optimal sound quality, 8 Ω Loudspeaker: Amplifier: 700 mW... -
Page 8: System Requirements
Introduction Control Station Duetto System requirements Required hardware and software Intercom software and card firmware GE 800 (min. PRO 800 5.0) with G8-IP (min. 6.1) or G8-IP 32 (min. 6.1) GE 300 (min. PRO 800 5.0) with G8-IP (min. 6.1) ... -
Page 9: Connections
Control Station Duetto Introduction Connections USB 2.0 Handset Headset Network USB 2.0 External power supply Input / output MicroSD card slot USB 2.0 Connection diagram (bottom view) Network connection Connect the Ethernet cable to the RJ 45 jack “Network”. Power supply PoE (“Power over Ethernet”) Power supply is provided via the Ethernet cable, which is connected to the RJ45 jack “Network”. -
Page 10: Compatibility Sip Pbx
(see page 55). Compatibility SIP PBX Basically, the DUETTO device can be used with any SIP server. The following SIP server types have been tested explicitly by Commend and therefore a proper functionality can be confirmed: Type Version Manufacturer Cisco Call Manager Cisco Version 9.x... -
Page 11: Requirements For Audio And Video Transmission
Control Station Duetto Introduction Requirements for audio and video transmission ATTENTION: Under certain circumstances, the required bit rates for video transmission can be higher than the giv- en values! Video transmission applies only to the DUETTO series versions EE 980CM and SIP-EE 980CM! The following tables show the required bit rates for audio and video transmission per direction: Audio transmission for SIP Codec... -
Page 12: Supported External Usb Devices
Introduction Control Station Duetto Supported external USB devices Chip sets for connection with a Wi-Fi network The following chip sets have been tested by Commend International GmbH to connect the DUETTO device to a Wi-Fi network: RT2800USB RTL8192CU ... -
Page 13: Setup Guide
Control Station Duetto Setup guide Setup guide DUETTO can be configured either as a SIP or / and Intercom station (depends on the DUETTO series version; see page 8). Before using DUETTO with all of its functions, there are several configuration steps, which have to be made. -
Page 14: First Connection
Setup guide Control Station Duetto First connection Establish connection DUETTO is configured ex-works for DHCP. If no DHCP server is available, DUETTO uses a link-local IP address through which the WebConfig can be accessed: In order to find out the IP address, tap on the settings button on the display of DUETTO, tap on the information button in the appearing menu and tap on the arrow button to open the device in-... - Page 15 Control Station Duetto Setup guide Version: Shows the currently installed version of the DUETTO device. NOTE: Update of the device firmware The device firmware has to be updated in the WebConfig (see page 99). IP address: In this field, enter the IP address of the DUETTO device if the function “DHCP” is dis- abled.
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Page 16: Cct 800 Configuration
Setup guide Control Station Duetto CCT 800 configuration ATTENTION: Only for Intercom function This installation step is only required for devices that will be configured as Intercom stations! Depending on the respective functions to be enabled or used for DUETTO, some of the instructions may not be relevant and can therefore be skipped. - Page 17 Control Station Duetto Setup guide Use built-in HD video camera CCT 800 detects the built-in HD video camera of EE 980CM and SIP-EE 980CM automatically as soon as the device is registered. In contrast with conventional cameras, nearly all settings of the built-in HD vid- eo camera are configured automatically.
- Page 18 Setup guide Control Station Duetto Add video connection of external IP camera A video stream of an external IP camera can be allocated to the DUETTO device in CCT 800 (in addition to the built-in HD video camera). This video stream can be shown e.g. permanently on the DUETTO display via a background element.
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Page 19: Webconfig Interface
Control Station Duetto WebConfig interface WebConfig interface The main configuration of DUETTO has to be carried out via the integrated WebConfig. Depending on the respective functions to be enabled or used for DUETTO, some of the instructions might not be relevant and therefore can be skipped. - Page 20 WebConfig interface Control Station Duetto Login as user For an overview of all available features as user see page User name : Enter the user name “user”. NOTE: User name cannot be changed The user name of the user cannot be changed. ...
- Page 21 Control Station Duetto WebConfig interface The user has a limited number of features in the WebConfig. The following illustration shows an overview of all available features for the user: Overview System Information Call Interface Address Book Slideshow Display SNMP Tasks Place Call Reboot Remote Connection...
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Page 22: Overview
DOCUMENTATION: Opening of the website www.commend.com in the web browser. Back to the home page Click on the Commend logo in the header to return to the home page of the WebConfig (see page 24). ATTENTION: Save settings Save the settings first, otherwise all unsaved settings will be lost! - Page 23 Control Station Duetto WebConfig interface Change the language of the WebConfig Click on the desired button in the header to change the language of the WebConfig. The following languages are available for WebConfig: DE: German EN: English FR: French PL: Polish RU: Russian ...
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Page 24: Webconfig Configuration
WebConfig configuration Control Station Duetto WebConfig configuration System information: OVERVIEW This section is the home page of the WebConfig and shows information about the current firmware version, hardware version, device ID, state of the network, services and configuration settings of the DUETTO device. - Page 25 Control Station Duetto WebConfig configuration Identifier: In this section, the following hardware information is shown: Serial number: Serial number of DUETTO. MAC: Hardware MAC address of DUETTO. Device ID (DID): Device ID of DUETTO. Network: In this section, the following network information is shown: ...
- Page 26 WebConfig configuration Control Station Duetto System overview: ADDRESS BOOK In this section, the address book of the DUETTO device can be managed and contacts can be manually imported or exported. For further information about the address book interface on the DUETTO device see page 130.
- Page 27 Control Station Duetto WebConfig configuration NAME: Name of the SIP or Intercom subscribers SIP: Call number of the SIP subscriber INTERCOM: Call number of the Intercom subscriber VIDEO URL: URL of the requested video stream DOOR KEY 1 / 2: Door opener designation or door control command with the HTTP GET method (see page Search contacts ...
- Page 28 WebConfig configuration Control Station Duetto System overview: SYSTEM LOGS In this section, a detailed report of status messages of DUETTO within the system can be created. If there is a problem with the DUETTO device and a remote connection is possible (see page 93), then this report can be used by the technical support to solve the problem.
- Page 29 Control Station Duetto WebConfig configuration Configuration: SYSTEM In this section, the standard system settings and the call behaviour of the DUETTO device can be con- figured (language, location, date and time, status LED and default communication service). Configuration WebConfig CONFIGURATION > SYSTEM ...
- Page 30 WebConfig configuration Control Station Duetto Configuration: DISPLAY In this section, the display settings of the DUETTO device can be configured (brightness, dimming). Configuration WebConfig CONFIGURATION > DISPLAY The following dialogue appears: WebConfig “DISPLAY” Brightness Brightness when active: In this drop-down list, the brightness of the activated display can be selected.
- Page 31 Control Station Duetto WebConfig configuration Control Automatic brightness adjustment: Activate this checkbox to increase or decrease the display illumination automatically according to ambient light. Activate when near (Gesture Control): In this drop-down list, the condition to reactivate the display can be selected.
- Page 32 WebConfig configuration Control Station Duetto Configuration: AUDIO In this section, the audio settings of the DUETTO device can be configured (internal audio, handset, headset, and sounds). Configuration WebConfig CONFIGURATION > AUDIO The following dialogue appears: WebConfig “AUDIO” 1.7/1217...
- Page 33 Control Station Duetto WebConfig configuration Internal Audio Output volume SIP: In this drop-down list, the output volume of SIP calls can be selected. Output volume ringtone: In this drop-down list, the ringtone volume of incoming SIP calls can be selected.
- Page 34 WebConfig configuration Control Station Duetto Configuration: DEVICE IDENTIFICATION In this section, the identifier and the general appearance of the DUETTO device can be configured. Configuration WebConfig CONFIGURATION > DEVICE IDENTIFICATION The following dialogue appears: WebConfig “DEVICE IDENTIFICATION” Device Identification ...
- Page 35 Control Station Duetto WebConfig configuration Configuration: DIGITAL INPUTS In this section, the settings of the digital inputs of the DUETTO device can be configured. GOOD TO KNOW: Connector pin assignment and connection options A description of the connector pin assignment and connection options can be found on page Configuration WebConfig ...
- Page 36 WebConfig configuration Control Station Duetto Choose recipients of this digital input: Activate this checkbox to select a recipient of the digital input. The following recipients are available: Intercom: The status of the digital input is forwarded to the Intercom Server. ATTENTION: Inputs has to be activated in CCT 800 The respective input of DUETTO has to be activated in CCT 800 (Subscriber >...
- Page 37 Control Station Duetto WebConfig configuration Configuration: DIGITAL OUTPUTS In this section, the settings of the digital outputs of the DUETTO device and the optional relay output can be configured. GOOD TO KNOW: Connector pin assignment and connection options A description of the connector pin assignment and connection options can be found on page Configuration WebConfig ...
- Page 38 WebConfig configuration Control Station Duetto Digital Output #1 and Digital Output #2 Controlled by: In this drop-down list, the mode to control the digital outputs of DUETTO can be selected. The following modes are available: Intercom: The digital output is controlled with ICX commands. ATTENTION: Outputs has to be activated in CCT 800 The respective output of the DUETTO device has to be activated in CCT 800 at Subscriber >...
- Page 39 Control Station Duetto WebConfig configuration Configuration: NETWORK ETHERNET In this section, the Ethernet network settings of the DUETTO device can be configured (protocol type, network, and VLAN). Configuration WebConfig CONFIGURATION > NETWORK ETHERNET The following dialogue appears: WebConfig “NETWORK ETHERNET” Select the desired radio button to determine how the device obtains its IP address.
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Page 40: Configuration
WebConfig configuration Control Station Duetto Static – IPv4 The following settings are only required for the configuration of a static IPv4 address of the DUETTO device: Select the radio button Static to enable this section. IPv4 address: In this field, enter the IPv4 address of DUETTO (dot-decimal notification). ... - Page 41 Control Station Duetto WebConfig configuration Port Authentication (802.1x) In this drop-down list, the 802.1X authentication mode can be selected. GOOD TO KNOW: What is 802.1X? As part of the IEEE 802.1 network protocol group, IEEE 802.1X is a port-based network access control standard.
- Page 42 WebConfig configuration Control Station Duetto (Optional) CA certificate: Click on UPLOAD to upload the CA certificate with which the validity of the authentication server can be verified. GOOD TO KNOW: What is EAP-TLS? “EAP Transport Layer Security” (EAP-TLS) is an IETF open standard that uses the Transport Layer Security (TLS) protocol and is defined in RFC 5216.
- Page 43 Control Station Duetto WebConfig configuration Configuration: NETWORK Wi-Fi NOTE: Service has to be enabled in the WebConfig In order to enable this section in the WebConfig, the service “Wi-Fi” has to be activated at CON- FIGURATION > SERVICES (see page 50).
- Page 44 WebConfig configuration Control Station Duetto Configuration: SIP In this section, the SIP service settings of the DUETTO device can be configured. Configuration WebConfig CONFIGURATION > SIP The following dialogue appears: WebConfig “SIP“ 1.7/1217...
- Page 45 Control Station Duetto WebConfig configuration WebConfig “SIP“ Local port: In this field, the port on which the SIP User Agent listens can be changed. → By default: 5060 Serverless transport protocol: In this drop-down list, UDP or TCP can be selected for serverless SIP operation.
- Page 46 WebConfig configuration Control Station Duetto The following audio codecs are available: Codec Samplerate G.722 16 kHz 16 kHz Opus 48 kHz Opus Speex 16 kHz Speex 8 kHz G.711/PCMU 8 kHz G.711/PCMA 8 kHz SIP Server Registration Enable registration: Activate this checkbox so that the DUETTO device registers at a SIP server. The following settings will be activated.
- Page 47 Control Station Duetto WebConfig configuration Connection Select the desired radio button to set up the connection depending on the firewall state in order to use the phone without changing the local network security settings. The following connections are available: →...
- Page 48 WebConfig configuration Control Station Duetto Configuration: INTERCOM ATTENTION: Only for hybrid stations This section only refers to versions EE 980 and EE 980CM of the DUETTO series! In this section, the Intercom service settings of the DUETTO device can be configured. Configuration WebConfig ...
- Page 49 Control Station Duetto WebConfig configuration Login Dynamic login: Activate this checkbox for a dynamic login of the subscriber port of DUETTO. The field MAC Address will be activated for a manual entry of the MAC address. ATTENTION: Use correct MAC address For a dynamic login the correct MAC address is required! ...
- Page 50 WebConfig configuration Control Station Duetto Configuration: SERVICES In this section, all available services of the DUETTO device can be managed. Configuration WebConfig CONFIGURATION > SERVICES The following dialogue appears: WebConfig “SERVICES” SERVICE NAME: Shows the name of all services. The following services are available: Service Description Intercom service of DUETTO.
- Page 51 Control Station Duetto WebConfig configuration On: The service is activated and can be used. Off: The service is deactivated. ACTION: Click on the respective button to change the state of the desired service. Depending on the service state, the following functions are available: ...
- Page 52 WebConfig configuration Control Station Duetto Configuration: CAMERA SERVER In this section, the settings of the camera service for the built-in HD video camera of the EE 980CM or SIP-EE 980CM can be configured (camera identification, camera type, HTTP port, resolution, and fps). ATTENTION: Only for EE 980CM and SIP-EE 980CM This section is only available for a DUETTO device with built-in HD video camera! Configuration WebConfig...
- Page 53 Control Station Duetto WebConfig configuration WebConfig “CAMERA SERVER” Camera stream access In the web browser, enter the following link to open the camera stream of DUETTO: http://<IP address>:HTTP port/consumer Alternatively, enter the following link: http://<IP address>:HTTP port/consumer.mjpeg Cameras ...
- Page 54 WebConfig configuration Control Station Duetto Consumers HTTP port: In this field, the HTTP port of the camera server that can be accessed through a web browser or third-party application can be changed. → By default: 7742 ATTENTION: Do not use well-known port numbers Do not use any well-known port numbers for the HTTP port (e.g.
- Page 55 Control Station Duetto WebConfig configuration Configuration: USB In this section, the USB ports of DUETTO can be managed. Configuration WebConfig CONFIGURATION > USB The following dialogue appears: WebConfig “USB” STATUS: Shows the current state of the USB ports. The following states can be displayed: ...
- Page 56 WebConfig configuration Control Station Duetto Configuration: LOGIC RULES In this section, actions can be configured that will be executed when a specific condition is fulfilled (e.g. send command with HTTP GET method, switch to app or initiate a SIP call). Configuration WebConfig ...
- Page 57 (in hex; even number of characters required). See the following illustration: The data part of the ICX message consists of a constant and freely definable Commend transparent string PRO 800 message (only Intercom)
- Page 58 WebConfig configuration Control Station Duetto Event Function This event is fulfilled if the selected button in the field DTMF number is received from a SIP subscriber during a call whose SIP number or URI matches the entry in the field Phone number. If the field Phone number is empty, a DTMF received DTMF after-dial can be performed from any phone during a call.
- Page 59 Control Station Duetto WebConfig configuration Event Function This event is fulfilled, when: The action „Logic tag triggered“ is triggered; the same logic tag is assigned (see page 81), or A button is tapped on the display; the same logic tag is assigned in the section Functionality (see page 61).
- Page 60 12 direct dialling buttons each. The modules will automatically be registered in CCT 800 as soon as the respective CCT 800 configuration is received from the Intercom Server. In the drop-down list Module/Key, Commend direct dialling select the desired module and key. (only Intercom) NOTE: As of DUETTO version 1.6 in combination with CCT 800 as of version...
- Page 61 Control Station Duetto WebConfig configuration Carries out the selected action in the drop-down list State at the selected digital output of the DUETTO device or add-on output (if connected) in the drop-down list Output. Digital output NOTE: Further information about the digital and add-on outputs can be found on page 38 and about the configuration of door opener...
- Page 62 WebConfig configuration Control Station Duetto The DUETTO device sends audio signals to SIP devices (receivers) for audio output (e.g. PA). The Real-time Transport Protocol (RTP) is used for audio transport over multicast. The following settings are available: Receiver address: In this field, enter the multicast or unicast IP address and port (divided by a colon), via which devices can receive the multicast (224.0.0.0/4 to 239.255.255.255/4).
- Page 63 Control Station Duetto WebConfig configuration Additional action settings The string “%EVENTVALUE%” (without quotation marks) can be used in an action in order to use the event value (e.g. call number that triggers the logic rule) in the action as parameter. Example: The event “Incoming phone call from number”...
- Page 64 WebConfig configuration Control Station Duetto Configuration: BROADCAST This section defines up to ten multicast RTP streams that can be defined that can be received by DU- ETTO with different priority levels for audio output (duration of audio output is defined by multicast sender).
- Page 65 Control Station Duetto WebConfig configuration Incoming broadcast Listening address: In the field of the desired priority level, enter the multicast IPv4 address and port (divided by a colon) through which the multicast shall be received (these parameters must match the respective multicast sender).
- Page 66 WebConfig configuration Control Station Duetto Configuration: SNMP The “Simple Network Management Protocol“ (SNMP) is a network protocol that controls and monitors network elements (e.g. router, server, switches or SIP stations) from a central management station . It controls the communication between the monitored devices and the central management station.
- Page 67 Control Station Duetto WebConfig configuration Network objects Object name Object type Description stationIpAddress .1.3.6.1.4.1.41836.1.3.1 IpAddress IP address of the device stationIp6Address .1.3.6.1.4.1.41836.1.3.2 IpAddress IPv6 address of the device stationNetmask .1.3.6.1.4.1.41836.1.3.3 IpAddress Subnet mask of the device gateway .1.3.6.1.4.1.41836.1.3.4 IpAddress IP address of the gateway gateway6 .1.3.6.1.4.1.41836.1.3.5 InetAddress...
- Page 68 WebConfig configuration Control Station Duetto Notifications Object name Description Additional objects Sent on SIP state sipCallNumber, sipConversationStatus sipStatusNotification .1.3.6.1.4.1.41836.1.0.1 changes (outgoing, terminated, error) Sent on Intercom ioipCallNumber, ioipConversationStatus ioipSttausNotification .1.3.6.1.4.1.41836.1.0.2 state changes (outgoing, terminated, error) sipRegistration- Sent on SIP server sipRegistrationStatus (Progress, Ok, .1.3.6.1.4.1.41836.1.0.3 Notification...
- Page 69 Control Station Duetto WebConfig configuration SNMP manager address In this field, the IPv4 or IPv6 address of the PC authorised for monitoring the SIP station (“manage- ment station”) can be entered. IP filter In this field, an IPv4 or IPv6 address can be entered from which GET commands can be sent to the DUETTO device.
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Page 70: Customization
WebConfig configuration Control Station Duetto Customization: CALL INTERFACE In this section, the layout and the function of several interfaces of DUETTO can be configured (appear- ance of incoming calls, keypad, door call interface, video interface and push-to-talk). Configuration WebConfig CUSTOMIZATION > CALL INTERFACE ... - Page 71 Control Station Duetto WebConfig configuration WebConfig “CALL INTERFACES” Call Interface Select the desired radio button for the appearance for incoming calls. The following radio buttons are available: Overview: Shows an overview of all calls that are active or pending on DUETTO. If an entry is selected, the information will be shown in full-screen mode.
- Page 72 WebConfig configuration Control Station Duetto Call Video Select the desired radio button for the appearance for video calls (see page 125). The following radio buttons are available: Fit: The video image is scaled so that the whole image is visible. The width or height of the window is used at maximum size.
- Page 73 Control Station Duetto WebConfig configuration Customization: MAIN MENU In this section, the start screen and the menu bar buttons of the DUETTO device can be configured. For further information about the main menu interface on the DUETTO device see page 107.
- Page 74 WebConfig configuration Control Station Duetto Main Menu Drag and drop the menu bar buttons from the upper box to any free position in the box below (the box represents the main menu bar of DUETTO). Tap on the placed button on the touch screen of the DUETTO device to open the respective screen. The following menu bar buttons are available: ...
- Page 75 Control Station Duetto WebConfig configuration Customization: SETTINGS MENU In this section, the subsetting menus to be faded out on the function menu for users of the DUETTO device can be selected (see page 114). All subsetting menus can only be accessed in the admin mode, which is activated by entering a configurable PIN code.
- Page 76 WebConfig configuration Control Station Duetto Configuraton and customization: SCREENS In this section, full screens and keypad sidebars can be configured to provide quick and easy one-tap access to frequently used functions (e.g. Intercom call, SIP call, direct dialling, HTTP request or video stream in real-time).
- Page 77 Control Station Duetto WebConfig configuration Keypad Sidebar Click on the button add screen to create a new keypad sidebar. TITLE: In this field, enter the description of the keypad sidebar. ATTENTION: Use different descriptions Use different descriptions for all full screens and keypad sidebars. ...
- Page 78 WebConfig configuration Control Station Duetto Import screens: Click on the button Browse, select the desired BLF file and click on the button IMPORT. The following dialogue appears: Select the desired mode for the import Select one of the following radio buttons: ...
- Page 79 Control Station Duetto WebConfig configuration Configuration of a full screen GOOD TO KNOW: How many elements can be added? If the status bar is displayed, up to 120 buttons and background elements can be added in full-screen mode. Thereby, they are shown in 10 rows with 12 elements each. By hiding the status bar, it is possible to add up to 144 buttons and background elements (in 12 rows with 12 elements each) per display (see below).
- Page 80 WebConfig configuration Control Station Duetto Configuration of a keypad sidebar GOOD TO KNOW: How many elements can be added? By means of the keypad sidebar screen, up to 40 buttons and background elements can be added in 10 rows with 4 elements each. ATTENTION: Only for numeric and alphanumerical keypads The keypad sidebar is only available for the numerical and alphanumerical keypad (see page...
- Page 81 Control Station Duetto WebConfig configuration Configure elements Add background element: Click on the button to add a background element in the virtual screen preview (see also ”Configuration of a full screen” on page 79). Add button: Click on the button to add a button element in the virtual screen preview (see also ”Con- figuration of a full screen”...
- Page 82 WebConfig configuration Control Station Duetto Configure background elements Select the desired background element in the virtual screen preview. The following dialogue ap- pears: Configuration dialogue In the dialogue select Background Element Type. The following settings are available for background elements: Description Function Shows the entered text or the uploaded image with the selected background colour.
- Page 83 Control Station Duetto WebConfig configuration NOTES: Requirements for playback of an external video stream Supported transmission protocols and codecs DUETTO supports the following transmission protocols and codecs: Transmission protocol: http, rtsp Video codec: H.264 Constrained Baseline, MPEG-4 Audio codec: AAC, AC3 32kHz Mono Resolution for proper playback of video stream In order to ensure a proper playback of the video stream, the resolution of the video file must not exceed...
- Page 84 The modules will be registered automatically in CCT 800 as soon as the Intercom Server has received the respective CCT 800 configuration. In the Commend Direct drop-down list Module/Key, select the desired module and direct dialling button.
- Page 85 Control Station Duetto WebConfig configuration Customize elements The position and size of any element in the full screen (see page 79) and keypad sidebar (see page can be configured in the virtual screen preview. The grey configuration field of the virtual screen pre- view serves as a 1:1 view of the displayed screen of the DUETTO device.
- Page 86 WebConfig configuration Control Station Duetto Change position and size with the cursor Change the size: Move the cursor over the edge of the element in the virtual screen preview until a double-arrow symbol appears instead of the mouse cursor. Click on the element and drag it to the desired size.
- Page 87 Control Station Duetto WebConfig configuration Look and Feel The following elements are available for button and background elements: Function Description In this field, the label of the element can be entered, which will be indicated within the element on the display of DUETTO (also during active video stream). Font, colour, size and position of the label cannot be changed.
- Page 88 WebConfig configuration Control Station Duetto Customization: SLIDESHOW In this section, slide shows and background images with individual images can be created. Configuration WebConfig CUSTOMIZATION > SLIDESHOW The following dialogue appears: WebConfig “SLIDESHOW” Slideshow Settings Interval to change picture: In this drop-down list, the display duration of single images can be selected.
- Page 89 Control Station Duetto WebConfig configuration Slideshow Images Click on the button ADD FILE and select the desired image(s). The following preview appears: NOTES: Requirements Max. file size: 4 MB Supported file formats: JPEG, JPG and PNG Click on the button UPLOAD to upload the selected image(s).
- Page 90 WebConfig configuration Control Station Duetto Customization: NOTIFICATIONS In this section, notifications about status and events displayed at the DUETTO device can be managed. These notifications will be displayed either on the device display or via the status LED. Configuration WebConfig ...
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Page 91: Tasks
Control Station Duetto WebConfig configuration Tasks: PLACE CALL In this section, Intercom and SIP calls can be initiated directly from the DUETTO device to the desired subscriber via the WebConfig. Configuration WebConfig TASKS > PLACE CALL The following dialogue appears: WebConfig “PLACE CALL“... - Page 92 WebConfig configuration Control Station Duetto Tasks: REBOOT In this section, a restart of the DUETTO device can be carried out. This function is required to apply specific settings and to fix specific errors. Configuration WebConfig TASKS > REBOOT The following dialogue appears: WebConfig “REBOOT“...
- Page 93 Control Station Duetto WebConfig configuration Tasks: REMOTE CONNECTION ATTENTION: Internet connection required For the following function, an active Internet connection is required! In this section, a remote connection can be enabled for the technical support. Activate this function only if the technical support asks for it. This section is mainly used for support purposes. Configuration WebConfig ...
- Page 94 WebConfig configuration Control Station Duetto Tasks: NETWORK CAPTURE In this section, a report of the incoming and outgoing network data traffic of the DUETTO device can be created. This section is mainly used for support purposes. Configuration WebConfig TASKS > NETWORK CAPTURE ...
- Page 95 Control Station Duetto WebConfig configuration The following dialogue appears: WebConfig “save network capture report” ATTENTION: Limited storage capacities Do not forget to stop the network scan after the function has been started! Otherwise, the DUETTO memory capacity might run out of space! ...
- Page 96 WebConfig configuration Control Station Duetto Tasks: CAMERA ATTENTION: Only for DUETTO devices with built-in HD video camera This section only refers to versions EE 980CM and SIP-EE 980CM of the DUETTO series! In this section, the video stream of the built-in HD video camera of the DUETTO device is displayed in real time.
- Page 97 Control Station Duetto WebConfig configuration Tasks: SCREENSHOT In this section, the current display of the DUETTO device will be displayed. Configuration WebConfig TASKS > SCREENSHOT The following dialogue appears: WebConfig “SCREENSHOT” Click on the button RELOAD to refresh the currently displayed screen. ...
- Page 98 WebConfig configuration Control Station Duetto Tasks: BACKUP SETTINGS In this section, backup files of the device configuration can be saved, the device can be restored with an existing backup file and the device can be reset to default settings. Configuration WebConfig ...
- Page 99 Control Station Duetto WebConfig configuration Tasks: FIRMWARE UPGRADE In this section, the device firmware of the DUETTO device can manually be updated. Configuration WebConfig TASKS > FIRMWARE UPGRADE The following dialogue appears: WebConfig “FIRMWARE UPGRADE” Information Currently running firmware version: Shows the currently installed firmware version of DUETTO. Click on the firmware version to get forwarded to the release notes of the used firmware version.
- Page 100 WebConfig configuration Control Station Duetto Tasks: PASSWORD In this section, the password for the admin and user account of the WebConfig can be configured. Configuration WebConfig TASKS > PASSWORD The following dialogue appears: WebConfig “PASSWORD” Change password for admin ...
- Page 101 Control Station Duetto WebConfig configuration Tasks: BUG REPORT In this section, a detailed bug report can be created for the technical support. This section is mainly used for support purposes. Configuration WebConfig TASKS > BUG REPORT The following dialogue appears: WebConfig “BUG REPORT”...
- Page 102 WebConfig configuration Control Station Duetto Shared administration: SCAN NETWORK In this section, the local IP network can be searched for IP-based devices (e.g. other DUETTO devices). This section is mainly used for support purposes. Configuration WebConfig SHARED ADMINISTRATION > SCAN NETWORK ...
- Page 103 Control Station Duetto WebConfig configuration Shared administration: CERTIFICATES In this section, a trusted identity can be set up for the DUETTO device in order to establish a secure HTTPS connection between a web browser and the WebConfig of the DUETTO device. The bct CA certificate, based on the X.509v3 standard (defined in RFC 5280), is a public key certificate that includes the digital identity that is used to verify the validity of certificates.
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Page 104: Shared Administration
WebConfig configuration Control Station Duetto Configuration WebConfig SHARED ADMINISTRATION > CERTIFICATES The following dialogue appears: WebConfig “CERTIFICATES” Certificate Authority In this area, the bct CA certificate can be saved on the connected computer. Click on the button DOWNLOAD to save the bct CA certificate (CRT file) on the connected computer. ... - Page 105 Control Station Duetto WebConfig configuration Server Certificate In this area, a new server certificate can be generated or a custom server certificate can be uploaded. Upload a custom server certificate: Click on the button Browse, select the desired server certif- icate file and click on the button UPLOAD .
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Page 106: Program Interface
Program interface Control Station Duetto Program interface The range of functions of the DUETTO device is divided into the following three chapters: General functions see below Intercom functions see page 137 Control desk functions see page 145 General functions The following general functions are available for the DUETTO device: Function... - Page 107 Control Station Duetto Program interface Home screen In its default configuration, the home screen of DUETTO may look like this: User interface “home screen” Home button : Switches back to the home screen from any view. Status bar : The status bar shows important device and status information (e.g.
- Page 108 Program interface Control Station Duetto Switch Intercom/SIP mode The DUETTO device has an Intercom and a SIP mode. In the respective mode, technology-specific features are available on the DUETTO device beside general functions (e.g. door opener in Intercom mode or HTTP requests in SIP mode). It is not possible to use both modes simultaneously. Open the call app ...
- Page 109 Control Station Duetto Program interface Volume control User interface “home screen” Tap on the loudspeaker button on the status bar in order to open the audio setting screen. By default, the audio setting screen for the telephone mode of the DUETTO device will be displayed (see below).
- Page 110 Program interface Control Station Duetto Shows the current audio level of the respective audio source (0 11). – Tap and move the slider of the audio source to the desired volume level (left for lower, right for higher) or tap on the respective icons to change the volume ( for lower, for higher).
- Page 111 Control Station Duetto Program interface Mode “Intercom” User interface “volume settings for Intercom mode” Mode : Tap on the desired button to open the audio setting screen for the respective mode. The following modes are available: General: General audio settings of the DUETTO device (see page 110).
- Page 112 Program interface Control Station Duetto Notifications On the DUETTO device, several notifications can be shown for certain events (e.g. handset plugged-in or add-on output “EB1A” disconnected). Pending calls notification The following is shown on the DUETTO display when one or more pending calls or re-call requests are active: These notifications will be shown for approx.
- Page 113 Control Station Duetto Program interface EB1A connection status notifications The following are shown on the DUETTO display when the add-on output “EB1A” is connected or disconnected to/from the USB port: Add-on output connected Add-on output disconnected These notifications will be shown for approx. 5 seconds. Click on the button to fade out the notifica- tion prematurely.
- Page 114 Program interface Control Station Duetto Device settings In the function menu, several submenus are available in which device and status information are indicated or various functions can be carried out (e.g. connect with a Wi-Fi network or switch services on/off). User interface “home screen”...
- Page 115 Control Station Duetto Program interface Activate admin mode Certain submenus can be faded out for users of the DUETTO device in the function menu (Wi-Fi, Ether- net, services and firmware update). These submenus are only accessible in the admin mode, which will be activated with a PIN code.
- Page 116 Program interface Control Station Duetto Function menu: Wi-Fi User interface “Wi-Fi” In this menu, the DUETTO device can be connected to an available Wi-Fi network (e.g. for data or speech signal transfer). Carry out the following configuration steps: Plug in a wireless USB adapter into any USB jack of the DUETTO device. Consider that the respective USB port has to be activated in the WebConfig (see page 55).
- Page 117 Control Station Duetto Program interface Function menu: Ethernet User interface “Ethernet” In this menu, the IP settings of the Ethernet network connection of the DUETTO device can be configured. The following settings are available: DHCP : Tap on this button in order to request the IP address and network parameters by a DHCP server.
- Page 118 Program interface Control Station Duetto Function menu: Firmware update ATTENTION: Internet connection required For the following function, an active Internet connection is required! In this menu, the DUETTO device firmware can be updated via an active Internet connection. Tap on the button in the function menu in order to start the update of the DUETTO device firm- ware.
- Page 119 Control Station Duetto Program interface Numerical and alphanumerical keypads The numerical and alphanumerical keypads differ only in the layout, not in their functionality. In the WebConfig, select the desired keypad layout at CUSTOMIZATION > CALL INTERFACE (see page 70). ...
- Page 120 Program interface Control Station Duetto Keyboard With the keyboard, it is possible to enter numbers and letters in the call app in order to e.g. search for call numbers and contact names in the address book. Tap on the button and select the field ABC in order to display the keyboard in the call app.
- Page 121 Control Station Duetto Program interface Incoming calls In the case of incoming calls, there are several possibilities for call handling. User interface “incoming calls” Information about the calling subscriber is displayed on the blue bar , (e.g. contact name, SIP call number, Intercom call number or call state).
- Page 122 Program interface Control Station Duetto Call transfer Both incoming and ongoing calls can be transferred to other stations. It is possible to transfer incoming and ongoing calls Tap the arrow button to bring up the call transfer dialogue. NOTE: Call behaviour in call app With an already accepted call, this call will be interrupted until the incoming call is transferred or the view is switched back from the call app to the preview view without transferring the call.
- Page 123 Control Station Duetto Program interface The following screen appears: User interface “initiate call” Tap on the blue bar to transfer the call. If the transferred call shall be rejected by the subscriber or the subscriber is not available, the call will automatically be retransferred to the DUETTO device. ...
- Page 124 Program interface Control Station Duetto Active calls User interface “active calls” Tap on the list button to indicate the settings for an active call. The following settings are available: Microphone mute : Tap on the crossed-out microphone button to mute the own microphone during a call.
- Page 125 ATTENTION: Pay attention to the camera symbol If this symbol appears when there is no active call, the video is visible at any other station (e.g. other Commend devices or in web browser)! Switch off camera : Tap on the miniature video image to switch off the camera during the call.
- Page 126 Program interface Control Station Duetto List view User interface “list view” All active and incoming calls will be displayed at a glance: Cancel call Accept call Filter calls (see page 149) Video overview Switch to call app (see page 118) Switch to full view (see page 125)
- Page 127 Control Station Duetto Program interface Screens Customisable screens in the sidebar of the keypad (see page 129) and as separate full screens (see page 128) on the DUETTO device provide quick and easy one-tap access to frequently used functions with various elements (e.g. opening a barrier, initiating a call or displaying a video stream). Representation of a full screen and keypad sidebar The following elements are available for screens and keypad sidebars: ...
- Page 128 Program interface Control Station Duetto Full screen User interface “home screen” Tap on the screen button in the main menu bar in order to open the standard screen. The following screen appears: User interface “full screen” GOOD TO KNOW: Only default screen can be displayed If several screens are configured in the WebConfig, only the selected default screen can be displayed with the screen button (see page...
- Page 129 Control Station Duetto Program interface Keypad sidebar ATTENTION: Only for numerical and alphanumerical keypads The keypad sidebar in the call app is only available for numerical and alphanumerical keypads (see page 118)! User interface “home screen” Tap on the handset button in the main menu bar in order to open the call app (see page 118).
- Page 130 Program interface Control Station Duetto Address book GOOD TO KNOW: Restrictions in the classic Intercom user interface The following function is only available for keyboards and numerical/alphanumerical keypads (see page 118)! A detailed operating instruction of the address book in the classic Intercom user interface can be found in the operating instruction “Series WS 810”! With the address book, all saved contacts in the DUETTO device can be managed and it is possible to initiate calls to these contacts.
- Page 131 Control Station Duetto Program interface Contact details User interface “address book search” Tap on the input field and enter the name of the contact via the keyboard. The address book can also be browsed by scrolling on the touch screen. ...
- Page 132 Program interface Control Station Duetto Create a new contact : Tap on the button next to the search bar to open an empty contact form (see page 132). NOTE: Import contacts via WebConfig Intercom and SIP contacts can be imported in the WebConfig (see page 26).
- Page 133 Control Station Duetto Program interface Call history GOOD TO KNOW: Restrictions in the classic Intercom user interface The following function is only available for keyboards and numerical/alphanumerical keypads (see page 118). A detailed operating instruction of the call history in the classic Intercom user interface can be found in the operating instructions “Series WS 810”.
- Page 134 Program interface Control Station Duetto Filter entries: Tap on the desired filter in order to filter all entries in the call history. The following filters are available: Show all calls Outgoing and answered calls Missed calls NOTE: Selected button is highlighted in blue The button of the selected filter is highlighted in blue.
- Page 135 Control Station Duetto Program interface Broadcast With broadcasts, audio signals can be sent from any SIP station to a group of SIP devices for audio out- put. Therefore, either a PA, All Call or group call can be triggered at a multitude of SIP device receivers with only one SIP device.
- Page 136 Program interface Control Station Duetto Incoming broadcast with priority 1 or 2 During an active incoming broadcast with priority 1 or 2, the following screen appears: Incoming broadcast with priority 1 or 2 Tap on the button to mute the broadcast. The following screen appears: The broadcast must be muted first in order to cancel it prematurely ...
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Page 137: Intercom Functions
Control Station Duetto Program interface Intercom functions ATTENTION: Only available in Intercom mode The following functions and settings are only available for the versions EE 980 and EE 980CM of the DUETTO series in Intercom mode! The following Intercom functions are available for the DUETTO device: Function Page Privacy function... - Page 138 Program interface Control Station Duetto All Call s and group calls In case of an All Call, an announcement is made on each Intercom station. After the announcement, each subscriber can answer this call within a certain time. In case of a group call, the announcement is only made within a configured group of Intercom stations. In this case, only the participating subscribers can answer this announcement.
- Page 139 Control Station Duetto Program interface Initiate group call Enter the code “01” followed by the group number via the keyboard or keypad (e.g. “018” for group call to group “8”) and tap on the blue handset button (in the classic Intercom user interface, the announcement will triggered automatically).
- Page 140 Program interface Control Station Duetto Callback to All Call or group call During an active All Call or group call of another station, the following screen will be displayed on the DUETTO device: Active All Call or group call of another station ...
- Page 141 Control Station Duetto Program interface Door opener At an incoming call from a door station, the user of the DUETTO device can accept this call and open the door via output control. ATTENTION: Control of two or more doors If the DUETTO device shall control two or more door stations, select the option “default call” in the sec- tion “Door Calls”...
- Page 142 The classic Intercom user interface in the call app (see page 118) has the same input range, same range of functions and same display screen as Intercom stations of Commend. Intercom function “classic Intercom user interface” Tap on the button and select the field Classic in order to display the classic Intercom user interface in the call app.
- Page 143 Control Station Duetto Program interface Push-to-talk With the push-to-talk function (PTT), a simplex conversation can be performed. During a conversation, the speech direction is controlled manually. User interface “push-to-talk” Activate push-to-talk: Tap on the keypad button during an active call, tap on the button “T” on the appearing keyboard and tap again on the keypad button .
- Page 144 Program interface Control Station Duetto Configuration CCT 800 Go to: Intercom Server - Block No. > Call type texts Call type texts: In these fields, up to 14-character-long texts can be entered for the respective call types. NOTE: Further information For further information about call types, see manual “Intercom Server Configuration”.
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Page 145: Control Desk Functions
Control Station Duetto Program interface Control desk functions ATTENTION: Restrictions The following functions and settings are only available for the versions EE 980 and EE 980CM of the DUETTO series in Intercom mode! Configured control desks, call requests and input messages require memory in the main memory of the Intercom Server. - Page 146 Program interface Control Station Duetto General If the DUETTO device is configured as a control desk, the station can carry out the following control desk functions in addition to the standard Intercom functions: Call requests: With pressing a call button on a station, a call can be requested from the DUETTO control desk.
- Page 147 Control Station Duetto Program interface Define a control desk Configuration CCT 800 Go to: Subscriber > Control Desks Right-click on the desired subscriber and select “add control desk function”. GOOD TO KNOW: Additional control desk functions Additional control desk functions can be found in the manual “Intercom Server Configuration”. Call request to a control desk station ...
- Page 148 Program interface Control Station Duetto Indication of input messages Further information about input messages can be found on page 146. ATTENTION: Restrictions A maximum of 509 input messages can be configured for each input/output card! Configuration CCT 800 Go to: Inputs > Input message ...
- Page 149 Control Station Duetto Program interface Filtering calls Active call requests and input messages at the DUETTO control desks can be filtered by call types (see page 146) and states. Hidden call requests and input messages will not be accepted or cancelled and can be displayed at any time.
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Page 150: Appendix
Appendix Control Station Duetto Appendix External video connection for Intercom and SIP contacts Video streams of external IP cameras can be allocated to imported Intercom (see below) and SIP con- tacts (see page 152), which will be switched on automatically at the DUETTO display during an incom- ing call, door call or call request of the respective subscriber. - Page 151 Control Station Duetto Appendix Example: Intercom contact with video connection Intercom contact with video connection NOTE: Door opener Up to two door opener can be configured for a single Intercom contact (see page 153). 1.7/1217...
- Page 152 Appendix Control Station Duetto Add video connection for SIP contacts In the address book of the DUETTO device, a SIP subscriber can be imported as contact (RC file) via the WebConfig, for which a video connection of an external IP camera can be configured. ...
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Page 153: Door Opener Function
Control Station Duetto Appendix Door opener function In the address book of the DUETTO device, an Intercom or SIP subscriber can be imported as contact (RC file) via the WebConfig, for which up to two door opener can be configured. ... - Page 154 Appendix Control Station Duetto Example: SIP contact with video connection and door opener function SIP contact with video connection and door opener function 1.7/1217...
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Page 155: Privacy Sip Call
Control Station Duetto Appendix Privacy SIP call At outgoing SIP calls, the microphone of the DUETTO device can automatically be deactivated for sin- gle SIP contacts during the call. Create a TXT file on the connected computer and copy the following syntax in this file (Unicode char- acter encoding “UTF-8”... -
Page 156: Import Several Contacts In The Address Book
Appendix Control Station Duetto Import several contacts in the address book One or several SIP and/or Intercom contacts can be imported as RC file in the address book of the DUETTO device. A RC file is a plain text file using Unicode character encoding “UTF-8” or ASCII encod- ing. - Page 157 Control Station Duetto Appendix Import of Intercom contacts Create a TXT file on the connected computer and copy the following syntax in this file for each Inter- com subscriber (Unicode character encoding “UTF-8” required): [contact] Firstname=<First name> Lastname=<Last name> [[Intercom]] Phone=ioip:<Call number >...
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Page 158: Example: Configuration Of A Pin Code Dialogue
Appendix Control Station Duetto Example: Configuration of a PIN code dialogue 1.4.1 After the inactivity timeout has expired, the display of the DUETTO device is locked by a PIN code dialogue. This dialogue can either be suppressed by entering a PIN code or by incoming SIP or Intercom calls. - Page 159 Control Station Duetto Appendix Select the event “PIN code entered”. Select the entry “is” in the drop-down list below the event. Thus, the event is only fulfilled when the correct PIN code is entered. In the field below, enter the desired PIN code to unlock the display. ...
- Page 160 Appendix Control Station Duetto Example: Configuration of HTTP POSTS An IoIP camera (e.g. WSTM 50P) is integrated into a SIP-based help station. Pushing the call button au- tomatically activates the IoIP camera. By means of the HTTP POST method the video image of the IoIP camera can be displayed on the DUETTO device.
- Page 161 Control Station Duetto Appendix Select the event “Phone call connected”. In the field phone number enter the URI of the SIP device. In the drop-down list Condition, select “pending calls”. In the drop-down list Number of calls, select the entry “1”. Thus, the selected event is only fulfilled if the pending call is active.
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Page 162: Examples: Configuration Of Functions With Logic Tags
Appendix Control Station Duetto Examples: Configuration of functions with logic tags In the following chapter, the configuration of logic tags is explained based on two examples. Example 1: Configuration of a broadcast button Creating a button which starts a broadcast on the DUETTO device. Triggers logic rule Press button... - Page 163 Control Station Duetto Appendix Allocate a logic tag to a button Click in the desired button to open the dialogue BUTTON PROPERTIES (also the attached button closes and opens the dialogue). In the dialogue BUTTON PROPERTIES, click on the tab FUNCTIONALITY. ...
- Page 164 Appendix Control Station Duetto Select the event “Logic tag triggered” and in the field Tag name, enter the same logic tag that has been entered for the button in the custom screen (in this case “bc_1”). Select the action “Start broadcast”. ...
- Page 165 Control Station Duetto Appendix Allocate a logic tag to a button Click in the desired button to open the dialogue BUTTON PROPERTIES (also the attached button closes and opens the dialogue). In the dialogue BUTTON PROPERTIES, click on the tab FUNCTIONALITY. ...
- Page 166 Appendix Control Station Duetto Define logic rule: Optical feedback on the button With this logic rule, the button appearance of all buttons will be changed when the DND mode tog- gles. Go to: CONFIGURATION > RULES in the WebConfig (see page 56).
- Page 167 Control Station Duetto Appendix Example 3: Integration of a physical door opener button After call acceptance additionally a second door connected with any station can be opened with an „ex- ternal“ door opener. Intercom station or SIP station Door A Door B 1.
- Page 168 Appendix Control Station Duetto Add a new logic rule. See the following screenshot: This logic rule opens any calling door Select the Event “Digital input triggered”. Select the Digital input which is connected to the external door opener switch. ...
- Page 169 Control Station Duetto Appendix Example 4: Key door opener After call acceptance defined doors (A and C) can be opened with the door opener function of the Du- etto device. Door B stays closed. Door B can only be opened witch an “external“ door opener (e.g. with a mandatory key).
- Page 170 Appendix Control Station Duetto Add a new logic rule. See the following screenshot: Lorem ipsum This logic rule opens a determined door Select the Event “Digital input triggered”. Select the Digital input which is connected to the external door opener switch. ...
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Page 171: Safety And Maintenance
Keep moisture away from any openings, and do not use aerosol sprays, solvents, abrasives or corrosives. Do not spray cleaners directly onto the device. NOTE: Liquid damage If liquids gets into the device, seek assistance from the Technical Support of Commend International GmbH. 1.7/1217... -
Page 172: Technical Support
Technical Support Control Station Duetto Technical Support For more information about our products and services, visit: www.commend.com 1.7/1217...
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