Commend Duetto EE 980 Product Manual
  1. Manuals
  2. Brands
  3. Commend Manuals
  4. Intercom System
  5. Duetto EE 980
  6. Product manual

Commend Duetto EE 980 Product Manual

Control station
Hide thumbs Also See for Duetto EE 980:
Table of Contents

Advertisement

Quick Links

PRODUCT MANUAL
ENGLISH
VERSION 1.4.1/0317
MANUAL VERSION 1.4.1/0317
This product manual refers to software
version 1.4.1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Duetto EE 980 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Commend Duetto EE 980

Summary of Contents for Commend Duetto EE 980

  • Page 1 PRODUCT MANUAL ENGLISH VERSION 1.4.1/0317 MANUAL VERSION 1.4.1/0317 This product manual refers to software version 1.4.1...
  • Page 2 Control station Duetto Manufacturer’s reference: This equipment fulfils the requirements of the EU standard directive 2014/30/EU. Therefore, this equipment is CE labelled. Keep this description in safe custody! Attention: Mounting and installation of the control desk DUETTO and of the equipment may be carried out by authorised service personnel only.

  • Page 3: Table Of Contents

    Control station Duetto Content Introduction WebConfig configuration Key features and highlights System information Legend of requirements Configuration Overview Customization Technical data Tasks System requirements Shared administration Extent of supply DUETTO series versions Program interface Connections General functions Compatibility SIP PBX Intercom functions Requirements for audio and video transmission Control desk functions...

  • Page 4: Introduction

    Introduction Control station Duetto Introduction The control desk DUETTO delivers full Intercom power in a compact form to offer users the double benefit of advanced functions and great flexibility of use. It is designed to offer the user an ideal space saving master Intercom station, either as desktop device or wall-mounted station.

  • Page 5: Overview

    Control station Duetto Introduction Overview Features DUETTO “Features” Handset: Remains magnetically in the position (handset separately available) HD video camera: Only for EE 980CM and SIP-EE 980CM Display: 7” TFT touch screen with IPS (In-Plane Switching) Loudspeaker: For Hi-Fi audio quality up to 20 kHz Gesture control: Wakes DUETTO contact-less from the idle state Microphone array: With digital MEMS microphones Status LED: Red –...

  • Page 6: Technical Data

    Introduction Control station Duetto Technical data In the following table, the technical data of all ”DUETTO series versions” are listed: IP rating: IP20 (acc. EN 60529) Microphone: 4 electret condenser microphones polar pattern: omnidirectional special membrane type for optimal sound quality, 8 Ω Loudspeaker: Amplifier: 700 mW...

  • Page 7: System Requirements

    Control station Duetto Introduction System requirements Required hardware and software Intercom software and card firmware  GE 800: min. PRO 800 5.0 with G8-IP min. 6.1 or G8-IP32 min. 6.1  GE 300: min. PRO 800 5.0 with G8-IP min. 6.1 ...

  • Page 8: Connections

    Introduction Control station Duetto Connections Connection diagram (bottom view) Network connection Connect the Ethernet cable to the RJ-45 jack “Network”. Power supply PoE (“Power over Ethernet”) Power supply is provided via the Ethernet cable, which is connected to the RJ45 jack “Network”. If no PoE is provided via this Ethernet cable, a PoE injector can be used (e.g.

  • Page 9: Compatibility Sip Pbx

    (see page 50). Compatibility SIP PBX Basically, the DUETTO device can be used with any SIP server. The following SIP server types have been tested explicitly by Commend and therefore a proper functionality can be confirmed: Manufacturer Type Version Cisco Call Manager Cisco Version 9.x...

  • Page 10: Requirements For Audio And Video Transmission

    Introduction Control station Duetto Requirements for audio and video transmission ATTENTION:  Under certain circumstances, the required bit rates for video transmission can be higher than the giv- en values!  Video transmission applies only to the DUETTO series versions EE 980CM and SIP-EE 980CM! The following tables show the required bit rates for audio and video transmission per direction: Audio transmission for IoIP and SIP (for audio codec G.722)

  • Page 11: Supported External Usb Devices

    Introduction Supported external USB devices Chip sets for connection with a Wi-Fi network  The following chip sets has been tested by Commend International GmbH to connect the DUETTO device with a Wi-Fi network:  RT2800USB  RTL8192CU NOTE: Supported wireless USB adapter The chip sets mentioned above are included in the wireless USB adapter “TPLinkTLWN823N”...

  • Page 12: Setup Guide

    Setup guide Control station Duetto Setup guide DUETTO can be configured either as a SIP or/and Intercom station (depends on the DUETTO series version; see page 7). Before using DUETTO with all of its functions, there are several configuration steps, which have to be made. On the following pages, you will find a detailed step-by-step setup guide to configure DUETTO via IP Station Config, CCT 800, and WebConfig.

  • Page 13: First Connection

    Control station Duetto Setup guide First connection Establish connection DUETTO is configured ex-works for DHCP. If no DHCP server is available, DUETTO uses a link-local IP address via which the WebConfig can be accessed:  In order to find out the IP address, tap on the settings button on the display of DUETTO, tap on the information button in the appearing menu and tap on the arrow button to open the device...
  • Page 14 Setup guide Control station Duetto  Version: Shows the currently installed version of the DUETTO device. NOTE: Update of the device firmware The device firmware has to be updated in the WebConfig (see page 81).  IP address: In this field, enter the IP address of the DUETTO device if the function “DHCP” is dis- abled.

  • Page 15: Cct 800 Configuration

    Control station Duetto Setup guide CCT 800 configuration ATTENTION: Only for Intercom function This installation step is only required for devices that will be configured as Intercom stations! Depending on the respective functions to be enabled or used for DUETTO, some of the instructions may not be relevant and can therefore be skipped.

  • Page 16: Webconfig Interface

    WebConfig interface Control station Duetto WebConfig interface The main configuration of DUETTO has to be carried out via the integrated WebConfig. Depending on the respective functions to be enabled or used for DUETTO, some of the instructions may not be rele- vant and therefore can be skipped.
  • Page 17 Control station Duetto WebConfig interface Login as user For an overview of all available features as user see page  User name : Enter the user name “user”. NOTE: User name cannot be changed The user name of the user cannot be changed. ...
  • Page 18 WebConfig interface Control station Duetto Overview of access rights The admin has the permission to access all features in the WebConfig. The following illustration shows an overview of all available features for the admin: Overview “admin login” The user has a limited number of features in the WebConfig. The following illustration shows an overview of all available features for the user: Overview “user login”...

  • Page 19: Overview

    DOCUMENTATION: Opening of the website www.commend.com in the web browser. Back to the home page  Click on the Commend logo in the header to leave any active view and return to the home page of the WebConfig (see page 21).
  • Page 20 WebConfig interface Control station Duetto Change the language of the WebConfig  Click on one of the following buttons in the header to change the language of the WebConfig: DE: German EN: English FR: French PL: Polish  RU: Russian ...

  • Page 21: Webconfig Configuration

    Control station Duetto WebConfig configuration WebConfig configuration System information: OVERVIEW This section is the home page of the WebConfig and shows information about the current firmware version, hardware version, device ID, state of the network, services and configuration settings of the DUETTO device.
  • Page 22 WebConfig configuration Control station Duetto Identifier: In this section, the following hardware information are indicated:  Serial number: Serial number of DUETTO.  MAC: Hardware MAC address of DUETTO.  Device ID (DID): Device ID of DUETTO. Network: In this section, the following network information are indicated: ...
  • Page 23 Control station Duetto WebConfig configuration System overview: ADDRESS BOOK In this section, the address book of the DUETTO device can be managed and contacts can manually be imported or exported. For further information about the address book interface on the DUETTO device see page 109.
  • Page 24 WebConfig configuration Control station Duetto System overview: SYSTEM LOGS In this section, a detailed report of status messages of DUETTO within the system can be created. If there is a problem with the DUETTO device and there is no possibility for a remote connection (see page 75), then this report can be used by the technical support to solve the problem.

  • Page 25: Configuration

    Control station Duetto WebConfig configuration Configuration: SYSTEM In this section, the standard system settings and the call behaviour of the DUETTO device can be con- figured (language, location, date and time, status LED and default communication service). Configuration WebConfig  CONFIGURATION > SYSTEM ...
  • Page 26 WebConfig configuration Control station Duetto Configuration: DISPLAY In this section, the display settings of the DUETTO device can be configured (brightness, dim). Configuration WebConfig  CONFIGURATION > DISPLAY  The following dialogue appears: WebConfig “DISPLAY” Brightness  Brightness when active: In this drop-down list, the brightness of the activated display can be selected.
  • Page 27 Control station Duetto WebConfig configuration Control  Automatic brightness adjustment: Activate this checkbox to increase or decrease the display illumination automatically according to ambient light.  Activate when near (Gesture Control): In this drop-down list, the condition to re-activate the display can be selected.
  • Page 28 WebConfig configuration Control station Duetto Configuration: AUDIO In this section, the audio settings of the DUETTO device can be configured (internal audio, handset, headset, and sounds). Configuration WebConfig  CONFIGURATION > AUDIO  The following dialogue appears: WebConfig “AUDIO” Internal Audio ...
  • Page 29 Control station Duetto WebConfig configuration  Playback volume: In this drop-down list, the volume during playback of video streams can be  selected. Handset  Output volume SIP: In this drop-down list, the output volume can be selected for the speaker of the connected handset during SIP calls.
  • Page 30 WebConfig configuration Control station Duetto Configuration: DEVICE IDENTIFICATION In this section, the identifier and the general appearance of the DUETTO device can be configured. Configuration WebConfig  CONFIGURATION > DEVICE IDENTIFICATION  The following dialogue appears: WebConfig “DEVICE IDENTIFICATION” Device Identification NOTE: Device information will be indicated in IP Station Config The following device information of DUETTO will be indicated in the program IP Station Config.
  • Page 31 Control station Duetto WebConfig configuration Configuration: DIGITAL INPUTS In this section, the settings of the digital inputs of the DUETTO device can be configured. GOOD TO KNOW: Connector pin assignment and connection options A description of the connector pin assignment and connection options can be found on page 8 Configuration WebConfig ...
  • Page 32 WebConfig configuration Control station Duetto  Choose recipients of this digital input: Activate this checkbox to select a recipient of the digital input. The following recipients are available:  Intercom: The status of the digital input is forwarded to the Intercom Server. ATTENTION: Inputs has to be activated in CCT 800 The respective input of DUETTO has to be activated in CCT 800 (Subscriber >...
  • Page 33 Control station Duetto WebConfig configuration Configuration: DIGITAL OUTPUTS  In this section, the settings of the digital outputs of the DUETTO device and the optional relay output can be configured. GOOD TO KNOW: Connector pin assignment and connection options A description of the connector pin assignment and connection options can be found on page Configuration WebConfig ...
  • Page 34 WebConfig configuration Control station Duetto Digital Output #1 and Digital Output #2  Controlled by: In this drop-down list, the mode to control the digital outputs of DUETTO can be selected. The following modes are available:  Intercom: The digital output is controlled with ICX commands. ATTENTION: Outputs has to be activated in CCT 800 The respective output of the DUETTO device has to be activated in CCT 800 at Subscriber >...
  • Page 35 Control station Duetto WebConfig configuration Configuration: NETWORK ETHERNET In this section, the Ethernet network settings of the DUETTO device can be configured (protocol type, network, and VLAN). Configuration WebConfig  CONFIGURATION > NETWORK ETHERNET  The following dialogue appears: WebConfig “NETWORK ETHERNET” Select the desired radio button for how the device obtains its IP address.
  • Page 36 WebConfig configuration Control station Duetto Static – IPv4 The following settings are only required for the configuration of a static IPv4 address of the DUETTO device:  Select the radio button Static to enable this section.  IPv4 address: In this field, enter the IPv4 address of DUETTO (dot-decimal notification). ...
  • Page 37 Control station Duetto WebConfig configuration Port Authentication (802.1x)  GOOD TO KNOW: What is 802.1X? Being a part of the IEEE 802.1 networking protocols group, the IEEE 802.1X is a port based network ac- cess control standard. For devices like SIP stations or computers that wish to get access to a LAN, WLAN or VLAN (via 802.1Q), it works as an authentication mechanism between the so called suppli- cant, authenticator and authentication server.
  • Page 38 WebConfig configuration Control station Duetto Configuration: NETWORK Wi-Fi  NOTE: Service has to be enabled in the WebConfig In order to enable this section in the WebConfig, the service “Wi-Fi” has to be activated at CON- FIGURATION > SERVICES (see page 45).
  • Page 39 Control station Duetto WebConfig configuration Configuration: SIP In this section, the SIP service settings of the DUETTO device can be configured. Configuration WebConfig  CONFIGURATION > SIP  The following dialogue appears: WebConfig “SIP“ 1.4.1/0317...
  • Page 40 WebConfig configuration Control station Duetto WebConfig “SIP“  Local port: In this field, the port can be changed, on which the SIP User Agent listens.  by default: 5060   Serverless transport protocol: In this drop-down list, UDP or TCP can be selected for serverless SIP operation.
  • Page 41 Control station Duetto WebConfig configuration SIP Server Registration  Enable registration: Activate this checkbox, so that the DUETTO device registers at a SIP server. The following settings will be activated.  SIP server address: In this field, enter the IP address or domain of the SIP server. ...
  • Page 42 WebConfig configuration Control station Duetto Early Media  ATTENTION: Test function in detail This function depends on the installed components. Test this function in detail or contact the technical support (see page 135)  Enable audio: Activate this checkbox to make the audio signal from the calling station audible at DUETTO, before the incoming call is accepted.
  • Page 43 Control station Duetto WebConfig configuration Configuration: INTERCOM ATTENTION: Only for hybrid stations This section only refers to versions EE 980 and EE 980CM of the DUETTO series! In this section, the Intercom service settings of the DUETTO device can be configured. Configuration WebConfig ...
  • Page 44 WebConfig configuration Control station Duetto Login  Dynamic login: Activate this checkbox for a dynamic login of the subscriber port of DUETTO. The field MAC Address will be activated for a manual entry of the MAC address. ATTENTION: Use correct MAC address For a dynamic login the correct MAC address is required! ...
  • Page 45 Control station Duetto WebConfig configuration Configuration: SERVICES In this section, all available services of the DUETTO device can be managed. Configuration WebConfig  CONFIGURATION > SERVICES  The following dialogue appears: WebConfig “SERVICES” SERVICE NAME: Shows the name of all services. The following services are available: ...
  • Page 46 WebConfig configuration Control station Duetto ACTION: Changes the state of the respective service.  Click on the respective button to change the state of the desired service. Depending on the service state, the following functions are available:  ENABLE: Start the deactivated service (restart of the device might be required). ...
  • Page 47 Control station Duetto WebConfig configuration Configuration: CAMERA SERVER In this section, the settings of the camera service for the built-in HD video camera of the EE 980CM or SIP-EE 980CM can be configured (camera identification, camera type, HTTP port, resolution, and fps). ATTENTION: Only for EE 980CM and SIP-EE 980CM This section is only available for a DUETTO device with built-in HD video camera! Configuration WebConfig...
  • Page 48 WebConfig configuration Control station Duetto Cameras  Number: In this field, enter a unique number for each configured camera. This number additionally needs to be referenced in the section “consumers (see page 48). ”  Type: In this drop-down list, the camera type can be selected. Internal: The internal camera of DUETTO is used.
  • Page 49 Control station Duetto WebConfig configuration  Enable authentication (optional): Activate this checkbox to enable an authentication at the select-  ed external or internal camera before an HTTP client can request the video stream of the camera. The fields Username and Password will be activated. ...
  • Page 50 WebConfig configuration Control station Duetto Configuration: USB  In this section, the USB ports of DUETTO can be managed. Configuration WebConfig  CONFIGURATION > USB  The following dialogue appears: WebConfig “USB” STATUS: Shows the current state of the USB ports. The following states can be displayed: ...
  • Page 51 Control station Duetto WebConfig configuration Configuration: LOGIC RULES  In this section, actions can be configured, which will be executed when a specific condition is fulfilled (e.g. send command with HTTP GET method, switch to app or initiate a SIP call). Configuration WebConfig ...
  • Page 52 WebConfig configuration Control station Duetto Rule configuration WebConfig “LOGIC RULES” GOOD TO KNOW: Rule order The rules are listed in a descending order. If the condition is fulfilled, the top rule is always executed first and the rule at the bottom is executed at the end. Click on the respective rule header and drag and drop the rule on the desired position.
  • Page 53 “81”, type “04”. and the constant value “BC01”, followed by a freely definable string in the data part. See the following illustration: Each message starts always with the constant value “BC01”, followed by a Commend transparent PRO 800 freely definable data part...
  • Page 54 WebConfig configuration Control station Duetto This event is fulfilled when the configured code in the field below matches with the PIN code that is entered in the PIN code dialogue on the display of the DUETTO device. Therefore, the PIN code dialogue must be displayed on ...
  • Page 55 12 direct dialling buttons. The modules will be automatically registered in CCT 800 as soon as the respective CCT 800 configuration is Commend direct dialling received from the Intercom Server. In the drop-down list Module/Key, (only Intercom) select the desired module and key.

  • Page 56: Customization

    WebConfig configuration Control station Duetto Customization: CALL INTERFACE In this section, the layout and the function of several interfaces of DUETTO can be configured (appear- ance of incoming calls, keypad, door call interface, video interface and push-to-talk). Configuration WebConfig  CUSTOMIZATION > CALL INTERFACE ...
  • Page 57 Control station Duetto WebConfig configuration WebConfig “CALL INTERFACES” Call Interface  Select the desired radio button for the appearance for incoming calls. The following radio buttons are available:  Overview: Shows an overview of all calls at DUETTO that are active or pending on DUETTO. If an entry is selected, the information will be shown in full screen.
  • Page 58 WebConfig configuration Control station Duetto Call Settings ATTENTION: Available only for admin The section “Call Settings” is only available for an admin! Keypad  Select the desired radio button for the keypad type (see page 97). The following radio buttons are available: ...
  • Page 59 Control station Duetto WebConfig configuration Customization: MAIN MENU In this section, the start screen and the menu bar buttons of the DUETTO device can be configured. For further information about the main menu interface on the DUETTO device see page Configuration WebConfig ...
  • Page 60 WebConfig configuration Control station Duetto Main Menu  Drag and drop the menu bar buttons from the upper box onto any free position in the box below (the box represents the main menu bar of DUETTO).  Tap on the placed button on the touchscreen of the DUETTO device to open the respective screen. The following menu bar buttons are available: ...
  • Page 61 Control station Duetto WebConfig configuration Customization: SETTINGS MENU  In this section, sub-setting menus can be selected, which shall be faded-out for users of the DUETTO device in the function menu (see page 93). All sub-setting menus can only be accessed in the admin mode, which will be activated with entering a configurable PIN code.
  • Page 62 WebConfig configuration Control station Duetto Customization: SCREENS In this section, full screens and keypad sidebars can be configured to provide a quick and easy one-tap access to frequently used functions (e.g. Intercom call, SIP call, direct dialling, HTTP request or video stream in real-time).
  • Page 63 Control station Duetto WebConfig configuration Full Screen  Click on the button add screen to create a new full screen.  TITLE: In this field, enter the description of the full screen. ATTENTION: Use different descriptions Use different descriptions for all full screens and keypad sidebars. ...
  • Page 64 WebConfig configuration Control station Duetto Configuration of a full screen GOOD TO KNOW: How many elements can be added? If the status bar is displayed, up to 120 buttons and background elements can be added per full screen. Thereby, they are shown in 10 rows with 12 elements each. By hiding the status bar, it is possible to add up to 144 buttons and background elements (in 12 rows with 12 elements each) per display (see below).
  • Page 65 Control station Duetto WebConfig configuration Configuration of a keypad sidebar  GOOD TO KNOW: How many elements can be added? Per keypad sidebar screen, up to 40 buttons and background elements can be added in 10 rows with 4 elements each. ATTENTION: Only for numeric and alphanumerical keypads The keypad sidebar is only available for the numerical and alphanumerical keypad (see page...
  • Page 66 WebConfig configuration Control station Duetto Adjust elements The position and size of any element in the full screen (see page 64) and keypad sidebar (see page can be configured in the virtual screen preview. The grey configuration field of the virtual screen pre- view serves as a one-to-one view of the indicated screen of the DUETTO device.
  • Page 67 Control station Duetto WebConfig configuration Configure, duplicate or delete an element   Click on the desired element in the virtual screen preview to display the control panel. See the following illustration: The control panel enables a simple handling of elements The following functions are available with the control panel for the selected element: ...
  • Page 68 WebConfig configuration Control station Duetto Configuration of an element  Select the desired button or background element. The following dialogue appears: Configuration dialogue GOOD TO KNOW: Open/close the configuration dialogue In order to open/close the configuration dialogue for the selected element, click on the button the indicated control panel in the virtual screen preview (see page 67).
  • Page 69 Control station Duetto WebConfig configuration Configuration for background element NOTE: Only available for background elements The following functions are only available for background elements. Further information about the configuration of button elements can be found on page  Background element type: In this drop-down list, the action can be selected that will be executed by the background element.
  • Page 70 12 direct dialling buttons. The modules will be registered automatically in CCT 800 as soon as the Intercom Server has received the respective CCT 800 con- Commend Direct figuration. In the drop-down list Module/Key, select the desired module and Dialing (only Intercom direct dialling button.
  • Page 71 Control station Duetto WebConfig configuration Customization: SLIDESHOW In this section, slide shows and background images with individual images can be created. Configuration WebConfig  CUSTOMIZATION > SLIDESHOW  The following dialogue appears: WebConfig “SLIDESHOW” Slideshow Settings  Interval to change picture: In this drop-down list, the display duration of single images can be selected.
  • Page 72 WebConfig configuration Control station Duetto Customization: NOTIFICATIONS  In this section, notifications about status and events displayed at the DUETTO device can be managed. These notifications will be displayed either on the device display or via the status LED. Configuration WebConfig ...

  • Page 73: Tasks

    Control station Duetto WebConfig configuration Tasks: PLACE CALL  In this section, Intercom and SIP calls can be initiated directly from the DUETTO device to the desired subscriber via the WebConfig. Configuration WebConfig  TASKS > PLACE CALL  The following dialogue appears: WebConfig “PLACE CALL“...
  • Page 74 WebConfig configuration Control station Duetto Tasks: REBOOT In this section, a restart of the DUETTO device can be carried out. This function is required to apply specific settings and to fix specific errors. Configuration WebConfig  TASKS > REBOOT  The following dialogue appears: WebConfig “REBOOT“...
  • Page 75 Control station Duetto WebConfig configuration Tasks: REMOTE CONNECTION ATTENTION: Internet connection required For the following function, an active Internet connection is required! In this section, a remote connection can be enabled for the technical support. Activate this function only if the technical support is asking for it. This section is mainly used for support purposes. Configuration WebConfig ...
  • Page 76 WebConfig configuration Control station Duetto Tasks: NETWORK CAPTURE In this section, a report of the incoming and outgoing network data traffic of the DUETTO device can be created. This section is mainly used for support purposes. Configuration WebConfig  TASKS > NETWORK CAPTURE ...
  • Page 77 Control station Duetto WebConfig configuration The following dialogue appears: WebConfig “save network capture report” ATTENTION: Limited storage capacities Do not forget to stop the network scan after the function has been started! Otherwise, the DUETTO storage capacities might run out of space! ...
  • Page 78 WebConfig configuration Control station Duetto Tasks: CAMERA ATTENTION: Only for DUETTO devices with built-in HD video camera This section only refers to versions EE 980CM and SIP-EE 980CM of the DUETTO series! In this section, the video stream of the built-in HD video camera of the DUETTO device is displayed in real-time.
  • Page 79 Control station Duetto WebConfig configuration Tasks: SCREENSHOT In this section, the current display of the DUETTO device will be displayed. Configuration WebConfig  TASKS > SCREENSHOT  The following dialogue appears: WebConfig “SCREENSHOT”  Click on the button RELOAD to refresh the currently displayed screen. ...
  • Page 80 WebConfig configuration Control station Duetto Tasks: BACKUP SETTINGS In this section, backup files of the device configuration can be saved, the device can be restored with an existing backup file and the device can be reset to default settings. Configuration WebConfig ...
  • Page 81 Control station Duetto WebConfig configuration Tasks: FIRMWARE UPGRADE In this section, the device firmware of the DUETTO device can manually be updated. Configuration WebConfig  TASKS > FIRMWARE UPGRADE  The following dialogue appears: WebConfig “FIRMWARE UPGRADE” Information  Currently running firmware version: Shows the currently installed firmware version of DUETTO. Click on the firmware version to get forwarded to the release notes of the used firmware version.
  • Page 82 WebConfig configuration Control station Duetto Tasks: PASSWORD In this section, the password for the admin and user account of the WebConfig can be configured. Configuration WebConfig  TASKS > PASSWORD  The following dialogue appears: WebConfig “PASSWORD” Change password for admin ...
  • Page 83 Control station Duetto WebConfig configuration Tasks: BUG REPORT In this section, a detailed bug report can be created for the technical support. This section is mainly used for support purposes. Configuration WebConfig  TASKS > BUG REPORT  The following dialogue appears: WebConfig “BUG REPORT”...

  • Page 84: Shared Administration

    WebConfig configuration Control station Duetto Shared administration: SCAN NETWORK In this section, the local IP network can be searched for IP-based devices (e.g. other DUETTO devices). This section is mainly used for support purposes. Configuration WebConfig  SHARED ADMINISTRATION > SCAN NETWORK ...
  • Page 85 Control station Duetto WebConfig configuration Shared administration: CERTIFICATES  In this section, a trusted identity can be set-up for the DUETTO device in order to establish a secure HTTPS connection between a web browser and the WebConfig of the DUETTO device. The bct CA certificate, based on the X.509v3 standard (defined in RFC 5280), is a public key certificate that includes the digital identity that is used to verify the validity of certificates.
  • Page 86 WebConfig configuration Control station Duetto Configuration WebConfig  SHARED ADMINISTRATION > CERTIFICATES  The following dialogue appears: WebConfig “CERTIFICATES” Certificate Authority In this area, the bct CA certificate can be saved on the connected computer.  Click on the button DOWNLOAD to save the bct CA certificate (CRT file) on the connected computer. ...
  • Page 87 Control station Duetto WebConfig configuration Server Certificate In this area, a new server certificate can be generated or a custom server certificate can be uploaded.  Upload a custom server certificate: Click on the button Browse, select the desired server certif- icate file and click on the button UPLOAD .

  • Page 88: Program Interface

    Program interface Control station Duetto Program interface The range of functions of the DUETTO device is divided into the following three chapters:  General functions see below  Intercom functions see page 114  Control desk functions see page 121 General functions The following general functions are available for the DUETTO device: ...

  • Page 89: Switch Intercom/Sip Mode

    Control station Duetto Program interface Switch Intercom/SIP mode The DUETTO device has an Intercom and a SIP mode. In the respective mode, technology-specific features are available on the DUETTO device beside general functions (e.g. door opener in Intercom mode or HTTP requests in SIP mode). It is not possible to use both modes simultaneously. Open the call app ...

  • Page 90: Volume Control

    Program interface Control station Duetto Volume control  User interface “home screen”  Tap on the loudspeaker button on the status bar in order to open the audio setting screen. By default, the audio setting screen for the telephone mode of the DUETTO device will be displayed (see below).
  • Page 91 Control station Duetto Program interface Shows the current audio level of the respective audio source (0 11).  –  Tap and put the slider of the audio source to the desired volume level (left for lower, right for higher) or tap on the respective icons to change the volume ( for lower, for higher).
  • Page 92 Program interface Control station Duetto Mode “Intercom” User interface “volume settings for Intercom mode”  Mode : Tap on the desired button to open the audio setting screen for the respective mode. The following modes are available:  General: General audio settings of the DUETTO device (see page 91).

  • Page 93: Device Settings

    Control station Duetto Program interface Device settings In the function menu, several sub menus are available, in which device and status information are indicated or various functions can be carried out (e.g. connect with a Wi-Fi network or switch services on/off).
  • Page 94 Program interface Control station Duetto Activate admin mode  Certain sub menus can be faded-out for users of the DUETTO device in the function menu (Wi-Fi, Ether- net, services and firmware update). These sub menus are only accessible in the admin mode, which will be activated with a PIN code.
  • Page 95  Tap on the desired Wi-Fi network in order to connect the DUETTO device with it. GOOD TO KNOW: Supported chip sets The following chip sets has been tested by Commend International GmbH to connect the DUETTO device with a Wi-Fi network: ...
  • Page 96 Program interface Control station Duetto Function menu: Ethernet  User interface “Ethernet” In this menu, the IP settings of the Ethernet network connection of the DUETTO device can be configured. The following settings are available:  DHCP : Tap on this button in order to request the IP address and network parameters by a DHCP server.

  • Page 97: Call App

    Control station Duetto Program interface Function menu: Firmware update  ATTENTION: Internet connection required For the following function, an active Internet connection is required! In this menu, the DUETTO device firmware can be updated via an active Internet connection.  Tap on the button in the function menu in order to start the update of the DUETTO device firm- ware.
  • Page 98 Program interface Control station Duetto Numerical and alphanumerical keypad The numerical and alphanumerical keypad differ only in the layout, not in its functionality.  In the WebConfig, select the desired keypad layout at CUSTOMIZATION > CALL INTERFACE (see page 56). ...
  • Page 99 Control station Duetto Program interface Keyboard With the keyboard, it is possible to enter numbers and letters in the call app in order to e.g. search for call numbers and contact names in the address book.  Tap on the button and select the field ABC in order to display the keyboard in the call app.

  • Page 100: Incoming Calls

    Program interface Control station Duetto Incoming calls At incoming calls there are several possibilities for call handling. User interface “incoming calls” In the blue bar , information about the calling subscriber are indicated (e.g. contact name, SIP or Intercom call number, call state). ...

  • Page 101: Call Transfer

    Control station Duetto Program interface Call transfer Incoming as well as on-going calls can be transferred to other stations. It is possible to transfer incoming and on-going calls  Tap the arrow button to bring up the call transfer dialogue. NOTE: Call behaviour in call app With an already accepted call, this call will be interrupted until the incoming call is transferred or the view is switched back from the call app to the preview view without transferring the call.
  • Page 102 Program interface Control station Duetto  The following screen appears: User interface “initiate call”  Tap on the blue bar to transfer the call. If the transferred call will be rejected by the subscriber or the subscriber is not available, the call will automatically be re-transferred to the DUETTO device. ...

  • Page 103: Active Calls

    Control station Duetto Program interface Active calls User interface “active calls”  Tap on the list button to indicate the settings for an active call. The following settings are available:  Microphone mute : Tap on the crossed out microphone button to mute the own microphone during a call.

  • Page 104: Camera

    ATTENTION: Pay attention to the camera symbol If this symbol appears when there is no active call, the video is visible at any other station (e.g. other Commend devices or in web browser)!  Switch off camera : Tap on the miniature video image to switch off the camera during the call.
  • Page 105 Control station Duetto Program interface List view User interface “list view” All active and incoming calls will be displayed at a glance: Cancel call Accept call Filter calls (see page 124) Video overview Switch to call app (see page Switch to full view (see page 104) 1.4.1/0317...

  • Page 106: Screens

    Program interface Control station Duetto Screens Customisable screens in the sidebar of the keypad (see page 108) and as separate full screens (see page 107) on the DUETTO device provide a quick and easy one-tap access to frequently used functions with various elements (e.g.
  • Page 107 Control station Duetto Program interface Full screen User interface “home screen”  Tap on the screen button in the main menu bar in order to open the standard screen. The following screen appears: User interface “full screen” GOOD TO KNOW: Only default screen can be displayed If several screens are configured in the WebConfig, only the selected default screen can be displayed with the screen button (see page...
  • Page 108 Program interface Control station Duetto Keypad sidebar ATTENTION: Only for numerical and alphanumerical keypads The keypad sidebar in the call app is only available for numerical and alphanumerical keypads (see page 97)! User interface “home screen”  Tap on the handset button in the main menu bar in order to open the call app (see page 97).

  • Page 109: Address Book

    Control station Duetto Program interface Address book GOOD TO KNOW: Restrictions in the classic Intercom user interface The following function is only available for keyboards and numerical/alphanumerical keypads (see page 97)! A detailed operating instruction of the address book in the classic Intercom user interface can be found in the operating instruction “Series WS 810”! With the address book, all saved contacts in the DUETTO device can be managed and it is possible to initiate calls to these contacts.
  • Page 110 Program interface Control station Duetto Contact details User interface “address book search”  Tap on the input field and enter the name of the contact via the keyboard. The address book can also be browsed by scrolling on the touch screen. ...
  • Page 111 Control station Duetto Program interface Contact form With the functions “edit a contact” and “create a new contact” in the address book (see page 110), the contact form will be displayed. In the contact form, contact details (name, call number) of existing contacts can be edited or new contacts can be created.

  • Page 112: Call History

    Program interface Control station Duetto Call history GOOD TO KNOW: Restrictions in the classic Intercom user interface The following function is only available for keyboards and numerical/alphanumerical keypads (see page 97)! A detailed operating instruction of the call history in the classic Intercom user interface can be found in the operating instruction “Series WS 810”! In the call history, all incoming and outgoing Intercom and SIP calls will be displayed.
  • Page 113 Control station Duetto Program interface  Filter entries: Tap on the desired filter in order to filter all entries in the call history. The following filters are available:  Show all calls  Outgoing and answered calls  Missed calls NOTE: Selected button is highlighted blue The button of the selected filter is highlighted blue.

  • Page 114: Intercom Functions

    Program interface Control station Duetto Intercom functions ATTENTION: Only available in Intercom mode The following functions and settings are only available for the versions EE 980 and EE 980CM of the DUETTO series in Intercom mode (see page 89)! The following Intercom functions are available for the DUETTO device: ...

  • Page 115: All Call/Group Call With Call Answer

    Control station Duetto Program interface All Calls and group calls At an All Call, an announcement is executed on each Intercom station. After the announcement, each subscriber can answer to this call for a certain time. At a group call, the announcement is only executed within a configured group of Intercom stations. In this case, only the participating subscribers can answer to this announcement.
  • Page 116 Program interface Control station Duetto Initiate group call  Enter the code “01” followed by the group number via the keyboard or keypad (e.g. “018” for group call to group “8”) and tap on the blue handset button (in the classic Intercom user interface, the announcement will triggered automatically).
  • Page 117 Control station Duetto Program interface Call back to All Call or group call During an active All Call or group call of another station, the following screen will be displayed on the DUETTO device: Active All Call or group call of another station ...

  • Page 118: Door Opener

    Program interface Control station Duetto Door opener At an incoming call from a door station, the user of the DUETTO device can accept this call and can open the door via output control. ATTENTION: Control of two or more doors If the DUETTO device shall control two or more door stations, select the option “default call”...

  • Page 119: Secretary Transfer

    The classic Intercom user interface in the call app (see page 97) has the same input field, same range of functions and display screen as Intercom stations of Commend. Intercom function “classic Intercom user interface”  Tap on the button and select the field Classic in order to display the classic Intercom user interface in the call app.

  • Page 120: Push-To-Talk

    Program interface Control station Duetto Push-to-talk With the push-to-talk function (PTT), a simplex conversation can be performed. During a conversation, the speech direction is controlled manually. User interface “push-to-talk”  Activate push-to-talk: Tap on the keypad button during an active call, tap on the button “T” on the appearing keyboard and tap again on the keypad button .

  • Page 121: Control Desk Functions

    Control station Duetto Program interface Control desk functions ATTENTION: Restrictions  The following functions and settings are only available for the versions EE 980 and EE 980CM of the DUETTO series in Intercom mode (see page 89)!  For control desk functions, the feature level D for the subscriber card is required (feature level can be expanded via licenses)! NOTE: Further information Further information about feature levels and the configuration of control desks can be found in the...
  • Page 122 Program interface Control station Duetto Define a control desk Configuration CCT 800  Subscriber > Control Desks  Right-click on the desired subscriber and select “add control desk function”. ATTENTION: Memory in Intercom Server required Configured control desks require memory in the main memory of the Intercom Server. A list of the memory capacities can be found in the manual “PRO 800 Basic“! Call requests Further information about call requests can be found...
  • Page 123 Control station Duetto Program interface Input messages Further information about input messages can be found on page 121. ATTENTION: Restrictions  Configured input messages require memory in the main memory of the Intercom Server! A list of the memory capacities can be found in the manual “PRO 800 Basic”! A maximum of 509 input messages can be configured for each input/output card! ...
  • Page 124 Program interface Control station Duetto Filtering calls Active call requests and input messages at the DUETTO control desks can be filtered by call types (see page 121) and states. Hidden call requests and input messages will not be accepted nor cancelled and can be displayed at any time.

  • Page 125: Appendix

    Control station Duetto Appendix Appendix Video connection The video stream of an external IP camera can automatically be switched on at the DUETTO device during an active call, door call or call request. An external IP camera can be allocated to several Intercom and SIP subscribers.
  • Page 126 Appendix Control station Duetto Video connection at Intercom contacts In the address book of the DUETTO device, a SIP subscriber can be imported as contact (RC file) via the WebConfig for which a video connection of an external IP camera can be configured. ...
  • Page 127 Control station Duetto Appendix Video connection at SIP contacts In the address book of the DUETTO device, a SIP subscriber can be imported as contact (RC file) via the WebConfig, for which a video connection of an external IP camera can be configured. ...

  • Page 128: Door Opener Function

    Appendix Control station Duetto Door opener function In the address book of the DUETTO device, an Intercom or SIP subscriber can be imported as contact (RC file) via the WebConfig, for which up to two door opener can be configured. ...

  • Page 129: Privacy Sip Call

    Control station Duetto Appendix Privacy SIP call  At outgoing SIP calls, the microphone of the DUETTO device can automatically be deactivated for sin- gle SIP contacts during the call.  Create and open a TXT file on the connected computer. Copy the following syntax in this file (Uni- code character encoding “UTF-8”...

  • Page 130: Import Several Contacts In The Address Book

    Appendix Control station Duetto Import several contacts in the address book One or several SIP and/or Intercom subscriber can be imported as contacts in a single RC file in the address book of the DUETTO device. For further information of the address book see page ...

  • Page 131: Example: Configuration Of A Pin Code Dialogue

    Control station Duetto Appendix Example: Configure a PIN code dialogue  After the inactivity timeout has expired, the display of the DUETTO device is locked by a PIN code dialogue. This dialogue can either be suppressed by entering a PIN code or by incoming SIP or Intercom calls.
  • Page 132 Appendix Control station Duetto  Add a new logic rule. With this logic rule, the display of the DUETTO device is unlocked when the correct PIN code is entered. See the following screenshot: Logic rule: Display is unlocked when the correct PIN code is entered ...
  • Page 133 Control station Duetto Appendix  Add a new logic rule for SIP and Intercom mode each (if available). With this logic rule, the display of the DUETTO device is locked after cancelling a SIP or Intercom call. See the following screenshot: Logic rule: Display is locked automatically after cancelling a SIP call ...

  • Page 134: Safety & Maintenance

     Keep moisture away from any openings, and do not use aerosol sprays, solvents, abrasives or corrosives.  Do not spray cleaners directly onto the device. NOTE: Liquid damage If liquids gets into the device, seek assistance from the Technical Support of Commend International GmBH. 1.4.1/0317...

  • Page 135: Technical Support

    Control station Duetto Technical Support Technical Support For more information about our products and services visit: www.commend.com 1.4.1/0317...

This manual is also suitable for:

Duetto sip-ee 980Duetto ee 980cmDuetto sip-ee 980cm

Table of Contents

Save PDF