Intermec PK80 Series User Manual
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Intermec PK80 Series User Manual

Intermec PK80 Series User Manual

80-column printer
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User's Manual
PK80 Series
80-Column Printer

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Summary of Contents for Intermec PK80 Series

  • Page 1 User's Manual PK80 Series 80-Column Printer...
  • Page 2 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 3 Added Easy Print commands, default and downloable fonts. 04/2004 Added printer behavior information to Chapter 2, “Operations.” Added additional down- loadable fonts to Appendix B, “Fonts.” Updated printer paper specifications in Chapter 1, “Introduction.” Added Appendix C, “Graphics Printing.” 12/2004 Added additional setting page length commands to Appendix C, “Graphics Printing.”...
  • Page 4 PK80 Series 80-Column Printer User’s Manual...

  • Page 5: Table Of Contents

    Adjust the Print Head Gap PK80 Series 80-Column Printer User’s Manual ............
  • Page 6 ..........PK80 Series 80-Column Printer User’s Manual...
  • Page 7 ESC t — Print Character Graphics PK80 Series 80-Column Printer User’s Manual ......... .
  • Page 8 ........PK80 Series 80-Column Printer User’s Manual...

  • Page 9: Before You Begin

    Safety Summary Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 10: Safety Icons

    être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. PK80 Series 80-Column Printer User’s Manual...

  • Page 11: Global Services And Support

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty.

  • Page 12: Who Should Read This Manual

    This manual provides you with information about the features of the PK80 Series 80-Column Printer, and how to install, configure, operate, maintain, and troubleshoot the printer. Related Documents This table contains a list of related Intermec documents and their part numbers. Document Title PK80 Series 80-Column Printer Installation Instructions PK80F 80-Column Printer Quick Start Guide The Intermec web site at www.intermec.com contains many of our...

  • Page 13: Introduction

    Introduction The PK80 Series 80-Column Wireless Printer is used in the route ac- counting industry to produce high-quality customer invoices, receipts, load reports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, eliminating the ON/OFF switch.

  • Page 14: About The Printer

    Introduction About the Printer The Fixed Mount Printer (PK80F) can hang on a wall, on a mounting plate secured to a wall, or secured directly to a wall. Mobile computers communicate with this printer through a wireless radio or a wired serial connection.

  • Page 15: Cables

    Bluetooth PAN (Personal Area Network) radio module. This will al- low for new vehicle configurations. The Fixed Mount Printer has a 12-volt dc power cable at the bottom of the printer, which connects the printer to a power source, such as the ve- hicle battery.

  • Page 16: Paper

    Introduction Paper Use of paper that matches the following specifications ensures optimum PK80 performance. Variation from these specifications, use of aged paper, or use of paper exposed to elements such as dirt or humidity may cause printing problems. The printer works with 1–3 ply carbonless paper that is single-edge glued and designed for sprocket feed.

  • Page 17: Caliper Breakdown

    3-Ply (14#, 15#, and 16#) Targeted: 9.2 Maximum: 10.2 Printer Dimensions See the PK80 Series 80-Column Printer Installation Instructions for Fixed Mount Printer assembly dimensions. Below are the width, length, and depth dimensions for the Fixed Mount Printer. Width 10.25” W (26.04 cm)

  • Page 18: Remote Connections

    A printer and a mobile computer, using the Personal Area Network (PAN) radio, can operate while up to 30 feet (10 meters) apart. User Panel The printer user panel is located in the center top of the printer and has three buttons and two Light-Emitting Diodes (LEDs). Power LED...

  • Page 19: Radio Button

    Radio Button Press the third button, the Radio Button, to toggle the radio on or off. S If the button is pressed when the RF power is off, then the printer emits one short beep before turning on the RF power.

  • Page 20: Specifications

    15,000 meters 12 volts dc (nominal) 100 mA (sleep mode with no charge) 12.5 GRMS for 6 hours @ –31_ to 158_ F (–35_ to 70_ C) Level 4 (15 kV noncontact and 8 kV contact) PK80 Series 80-Column User’s Manual...

  • Page 21: Inside Sales

    Cleaning solutions: MICRO-CLEAN II Guide Shaft Cleaner Paper: 1-ply: 2-ply: 3-ply: Ribbon cartridges with: Black ribbon: Purple ribbon: PK80 Series 80-Column User’s Manual Chapter 1 Introduction P/N: 226-215-001 P/N: 206-875-002 P/N: 206-875-006 P/N: 206-875-009 P/N: 226-325-001 P/N: 321-582-001 P/N: 901-438-001...

  • Page 22: What's New

    Chapter Introduction What’s New The following information was added since the last release of this publica- tion: S Updated self-test information in Chapter 4, “Troubleshootting.” PK80 Series 80-Column User’s Manual...

  • Page 23: Operation

    Operation This chapter provides instructions how to set up the PK80 Series 80-Col- umn Printer for the first time and lists some common printer behavior. PK80 Series 80-Column User’s Manual...

  • Page 24: Check List

    Note: Complete these tasks before starting any printer operations. Open the Printer To open the PK80 Series Printer, place your hands on both corners, fin- gers under the lips, and lift upwards. To close, simply press down on the same areas.

  • Page 25: Install The Ribbon Cartridge

    Note: Additional ribbon cartridges are sold separately. See “Inside Sales” in Chapter 1 for ordering information and part numbers. Ensure that the ribbon cartridge is in the printer and is fully seated (car- tridge makes a distinct “snap” or “click”) with the visible portion of the ribbon straight and even before you do any printing.

  • Page 26: Adjust The Print Head Gap

    Operation Adjust the Print Head Gap When the printer is powered on or awakened, the print head will find “home” by advancing away from home, then returning to home, or by re- turning to home if starting from another location, such as where it stopped when the last printing job was complete.

  • Page 27: Fill The Paper Tray

    When loading multiple-sheet paper, be sure to have the original faced up, with the leading edge towards the rear of the printer. The Fixed Mount Printer can load paper from a compact paper tray (next paragraph), a dashboard mount paper tray (page 17), or a separate box.
  • Page 28 The top of the form should be facing up and be nearest you. 3 Pull the top of the form out and up to the printer. Lift the lid and lay the paper onto the pinfeed holders. If you are looking at the front of the form at this point, then the paper is positioned wrong in the paper tray.

  • Page 29: Fill The Dashboard Mount Paper Tray

    1 On the front door of the box area of the dashboard mount, pull the two latches with springs (circled in the following illustration) inwards (part A), then pull to open the door (part B). Part A Part B PK80 Series 80-Column User’s Manual Chapter 2 Operation Squeeze latches inwards to open...
  • Page 30 2 With the original facing you, insert a stack of paper inside the box. 3 Squeeze the latches inwards, close the door, release the latches to secure the door. Pull the top form out through the back, then over the printer into the mechanism. Paper loading instructions start on the next page.

  • Page 31: Load Paper Into Printer

    Follow these steps to load the paper into the printer, or paper jams may occur. Paper for the PK80 Series Printer has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separately in 1-, 2-, or 3-ply forms.

  • Page 32: Adjust The Pinfeed Holders

    If so, push the locking tab down on the pinfeed holder that you adjusted. 1 Pinfeed holder 2 Locked pinfeed holder locking tab 3 Released pinfeed holder locking tab 4 Thumb wheel (green) PK80 Series 80-Column User’s Manual...

  • Page 33: Set The Paper

    Reverse button to move the paper back, or by using the green thumb wheel. 3 Close the printer lid. Make sure the paper will pass through the paper slot when the printer starts printing.

  • Page 34: Printer Behavior

    See Appendix A, “Commands” for more information about the “I” parame- ter and the inactivity timer. Indicators If the power LED is green, but the printer is not printing, press and hold both the Forward and Reverse buttons. If the power LED lights up, refer to the following table:...

  • Page 35: Printer Runs Out Of Paper

    Printer Runs Out of Paper When a paper outage occurs, the printer emits three short beeps, pauses, then emits three more short beeps to indicate the printer is out of paper. Below is what you should expect when you do any of the following: Do nothing The printer times out, reports a “Time Out”...

  • Page 36: Print Job Status Report

    The current print buffer is flushed, and subsequent automatic reporting is cancelled. The printer will not time out if the sixth bit is set (cancel timeout) when the ESC s n command is sent to mark the beginning of the print job. If the job has completed printing and the printer is idle, then pressing the Forward button on the control panel will not send the “print job kill”...

  • Page 37: Maintenance

    Maintenance The printer lasts longer and performs better when it is operated correctly and kept clean. PK80 Series 80-Column User’s Manual...

  • Page 38: Operation Guidelines

    Ensure there is paper properly installed in the paper tray or dashboard mount. Disconnect the printer power cable when jump-starting the vehicle. Clean the external surface of the printer using a soft cloth moistened with mild soap and water, a good quality cleaner, such as MICRO-CLEAN II, and if necessary, rubbing alcohol.

  • Page 39: General Cleaning

    Never use ketonic solvents (acetone or ketone) or aromatic solvents (toluene or xylene) to clean any part of the printer. Doing this can damage the printer. Note: MICRO-CLEAN II is the only cleaner recommended for this pur- pose.

  • Page 40: Inside Cleaning

    Chapter Maintenance Inside Cleaning Let the printer cool before you clean the inside of the printer, or you may burn your fingers. Open the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage.

  • Page 41: Old Ribbon Cartridge Removal

    2 Lift the ribbon cartridge to remove the ribbon from the print head. En- sure the ribbon does not catch. 3 Lift the ribbon cartridge out of the printer. Locking Tab PK80 Series 80-Column User’s Manual Chapter 3 Maintenance...

  • Page 42: Mask Spring Cleaning

    3 Remove the metal mask spring from the paper guide and clean with a quality cleaner. Replace if damaged. 4 Put the good, clean mask spring into the paper guide and install the pa- per guide into the printer. 1 Print head 2 Mask spring PK80 Series 80-Column User’s Manual...
  • Page 43 5 Close the paper bail, reinsert the print head, latch the two print head locking tabs, and install the ribbon. 1 Print head locking tabs 2 Print head (lifted aside) 3 Mask spring 4 Paper bail (raised) PK80 Series 80-Column User’s Manual...
  • Page 44 — Chapter Maintenance PK80 Series 80-Column User’s Manual...

  • Page 45: Troubleshooting

    Troubleshooting This chapter helps you correct printing problems that may occur. If you experience a printing problem, you can perform several tests to find and possibly cure the problem. PK80 Series 80-Column User’s Manual...

  • Page 46: Check The Power Source

    38 for an error message. If there is no reaction from the printer after pressing a button on the user panel, or only the power LED blinks, verify that the power cables are properly connected between the printer and its power source (internal bat- tery, vehicle cable, or ac).
  • Page 47 The printer model number is given on line 1 (first line). This identifies the printer type being used, such as PK80F. The serial number of the printer is listed on line 3 under the “Serial#” heading on line 2. The serial number is also on the inside of the printer.

  • Page 48: Sample Self-Test

    Chapter Troubleshooting Sample Self-Test Note: Lines 10–19 are factory-default printer settings. Take note of these lines when reading the self-test report. Intermec PK80F Copyright 2003 All Rights Reserved Serial# MFG Date –––––––––Hardware––––––––– 1234567 01/24/05 Printer Firmware: – Version 5.54 BootBlock: –...

  • Page 49: Report Failure

    If the printer does not generate a report: S There may be a printer failure, refer to the troubleshooting table on the next page for possible solutions. S There may be a power failure, check the power source (internal bat- tery, charge cable, or ac adaptor).

  • Page 50: Possible Printer Problems

    (2) The paper perforation may be torn. (3) The paper may be wrinkled, creased, moist, or perforations may be missing. PK80 Series 80-Column User’s Manual Solution Contact Customer Support. Contact Customer Support. Check power supply if one is used. If power supply, adjust supply voltage to 11–15 volts.

  • Page 51: Communications With Host Computer

    If these options do not match, then reconfigure the printer using Easy Print commands or the PK80 Configuration program. See Appendix A, “Com- mands,” for more information about the Easy Print commands.

  • Page 52: Communications Pin-Out Configurations

    25-Pin DSUB Female Fixed Mount Printer or Remote Mount Terminal Holder Pin # Signal Name NC (No Connection) HHC_CHARGE 25-Pin DSUB Male Fixed Mount Printer Pin # Signal Name NC (No Connection) 25-Pin DSUB Male PK80 Series 80-Column User’s Manual...
  • Page 53 Chassis Ground DSR (Data Send Ready) RTS (Ready To Send) CTS (Clear To Send) RI (Ring Indicator) 9-Pin to 25-Pin Cable P/N: 321-582-XXX PK80 Series 80-Column User’s Manual Pin # shell 25-Pin DSUB Male Pin # shell 9-Pin DSUB Female...
  • Page 54 Chapter Troubleshooting The printer has a 25-pin connector with the following pinout designations and signal mnemonics: Printer Communications Connector Pin-Outs DB25 Signal Name Type — — — — — — No Connection CTS (Clear To Send) RS-232 RXD (Receive Data)

  • Page 55: Commands

    Commands This appendix lists Easy Print and Bluetooth configuration and query commands and control sequences that are supported by the PK80 Series 80-Column Printer. Note: Printer configuration applications may not determine printer com- munication speed if the printer is out of paper. Make sure the printer has paper when doing reconfiguration and firmware upgrading.

  • Page 56: Commands

    “;”. All commands must be sent in uppercase.. Spaces in the data are not allowed unless they are part of the data. After receiving the command, the data is written to flash and the printer restarts using the new values. This all takes less than one second.

  • Page 57: Easy Print Commands

    {CS:n} {LP} {IPL: 0xAA 0x55} This jumps the printer to the boot code for erasure and subse- PK80 Series 80-Column Printer User’s Manual would configure the Bluetooth Friendly Configures the timeout where nnn can be 15–9998 seconds. 9999 sec- onds will cause the printer to NEVER timeout.

  • Page 58: Query Commands

    There should be no spaces before the next character. Sometimes a space is included in the documentation for readability. Queries can be sent to the PK80 Printer via the Bluetooth or the RS-232 data link. The printer’s reply to a query returns information about the printer or the print request.

  • Page 59: Esc{St?} - Status

    Battery condition = Okay (O); Out of temperature range (T); Out of voltage range (V) *Rows marked with asterisk apply to Easy Print and Line Printer Mode. Rows without an asterisk apply only to Easy Print. PK80 Series 80-Column Printer User’s Manual This is a reply to a STATUS query.

  • Page 60: Esc{Cf?} - Configuration

    Yes (Y) or No (N) nnnn Timeout value in seconds (9999 = always on) nnnn Radio timeout value in seconds. Values of 0 or 65535 dis- ables the radio timeout. Other valid values are 1–65534. PK80 Series 80-Column Printer User’s Manual...

  • Page 61: Esc{Vr?} - Version

    S F:4:09; The firmware (main program) version is 4.09. S B:2.05; The boot code version is 2.05. S D:1.0; Query Reply Definition of Reply PK80 Series 80-Column Printer User’s Manual This is a reply to a VERSION query. The download file version is 1.0. n.nn Firmware version is n.nn...

  • Page 62: Esc{My?} - Memory

    ESC{MY?} — Memory This returns the size of all memory available in the printer, including the amount used and the amount remaining for the application. Query Format ESC{MY?} Reply Format {MY!FS:x;FM:x;RS:x;DT:x;DR:x} Reply Example {MY!FS:1M;FM:AMD;RS:1M;DT:049152;DR:000512} S MY! S FS:1M; S FM:AMD;...

  • Page 63: Esc{Ph?} - Print Head

    ESC{PH?} — Print Head This returns the type of print head in use in this printer and the total number of dots across. This impacts the IMPACT2 (Epson) printers report as well as the number of pins on the print head and the column.

  • Page 64: Esc{Fn?} - Fonts

    S N5:MF204, Query Reply ESC{RE!} — Reset The response is the same as the command, after which the printer will re- set and restart as though it had just been powered on. This is a reply to a FONT query.

  • Page 65: Pk80F Control Sequences

    ESC DC4 This cancels the double wide mode. ESC @ This is the master reset, which resets the printer to its default states. ESC ! n Master select - each bit in n selects or deselects a feature: S All zeros — Select PICA S Bit 0 —...
  • Page 66 This initiates the print job status report where each individual bit in ’n’ turns on or off one automatic report. See Chapter 4, “Troubleshooting” for information about the print job status report. ESC e This stops the print job status report. PK80 Series 80-Column Printer User’s Manual...

  • Page 67: Radio Queries

    Class (040680 = Rendering, Imaging Printer) Responds with inactivity timer. “xxx“ is the time in seconds before closing Bluetooth connection. Discoverable Connectable Bondable Encryption Authentication Passkey Bluetooth Module Power PK80 Series 80-Column Printer User’s Manual Data Description Discoverable Not discoverable Data Description Connectable Not connectable...
  • Page 68 — Appendix Commands PK80 Series 80-Column Printer User’s Manual...

  • Page 69: Fonts

    Fonts This appendix lists the information displayed on the printer self-test and displayed by the configuration tool used to load fonts. PK80 Series 80-Column Printer User’s Manual...

  • Page 70: Default Fonts

    Downloadable Fonts Use the PK80 configuration program, Intermec MFlash, to download these fonts. See your Intermec representative for more information about this program. Note: All these fonts are now loaded in your PK80 Printer at the factory. Short Name Name...

  • Page 71: Graphics Printing

    Graphics Printing This appendix describes printing in the graphics mode, line spacing, and user-defined characters. PK80 Series 80-Column Printer User’s Manual...

  • Page 72: Graphics Overview

    For example, you fire the top pin by sending 128, or fire the bottom pin by sending 1. If you want to fire both the top and bottom pins, you send 129 (128+1).

  • Page 73: Graphics Mode

    + (n2 * 256). Graphic string data that exceeds the length of the print line is discarded. The maximum num- ber of columns to print in this mode is 480. Hexadecimal Format 1b 4b n1 n2 PK80 Series 80-Column Printer User’s Manual Appendix Graphics Printing...

  • Page 74: Esc L - Select Low-Speed Double-Density Graphics Mode

    Graphic string data that exceeds the length of the print line is discarded. The maximum number of columns to print in this mode is 1920. Ensure adjacent dots in a given dot row are not printed in graphic data design. Hexadecimal Format 1b 5a n1 n2 PK80 Series 80-Column Printer User’s Manual...

  • Page 75: Esc ^ - Select 9-Pin Graphics Mode

    Unidirectional modes can be fast or slow depending on dot adjacency. High quality print modes are slower because they print adjacent dots. Enhanced or double-strike modes require multiple passes. PK80 Series 80-Column Printer User’s Manual Appendix Dots per Inch Print Speed...

  • Page 76: Esc ? - Reassign Graphics Mode

    The desired behavior is that this command is allowed for compatibility with the 6820 80-Column Printer but causes no action on the PK80 Printer. The default behavior for the PK80 Printer is ESC t 1, character graphics enabled. If any graphics characters are taller than nine dots, the printer advances the paper and prints the remaining dots.

  • Page 77: Line Spacing

    Line Spacing To print figures taller than eight dots on 9-Pin printers, the print head makes more than one pass. The printer prints one line, then advances the paper and prints another, just as it does with text. To keep the print head from leaving gaps between the graphics lines as it does between the text lines, the line spacing must change to eliminate the space between lines.

  • Page 78: Page Length

    Also, Top-of-Form is reset to the current line and the Skip Over Perforation setting is canceled. Format Decimal 27 67 0 n ASCII 1B 43 n ESC “C” n ASCII 1B 43 00 n ESC “C” NUL n PK80 Series 80-Column Printer User’s Manual...

  • Page 79: User-Defined Characters

    User-Defined Characters To maintain 6820 Printer graphic compatibility, the PK80 Printer must also support user-defined characters. User-defined characters allow for the design of: S New alphabets and typefaces S Mathematical and scientific symbols S Graphic patterns to serve as building blocks for larger designs User-defined characters are stored in temporary memory (RAM).

  • Page 80: Esc % - Select User-Defined Set

    ESC 6 — Enable Printing of Codes 128–159 This command is allowed for compatibility with the 6820 Printer but causes no action on the PK80 Printer. The default behavior for the PK80 Printer is that codes 128–159 are printable characters rather than control codes.

  • Page 81: Esc 7 - Cancel Printing Of Codes 128-159

    ESC 7 — Cancel Printing of Codes 128–159 This command is allowed for compatibility with the 6820 Printer but causes no action on the PK80 Printer. Unlike the 6820 Printer, the default for the PK80 Printer is ESC 6, not ESC 7.
  • Page 82 — Appendix Graphics Printing PK80 Series 80-Column Printer User’s Manual...
  • Page 84 Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com PK80 Series 80-Column Printer User's Manual - February 2005 *961-018-004F* P/N 961-018-004 REV F...

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