Troubleshooting - DAXYS LIZARD User Manual

TROUBLESHOOTING:

Troubleshooting information, fault codes, etc
Electronic display error code guide
Status code (decimal)
6
7
9
10
11
Other than error codes, here are some other possible issues:
1. E-bike cannot be turned on.
a) Check if the battery has run out of power;
b) Check if the battery switch is on;
c) Check if the display wire is connected well, and try a re-plug check;
d) Use a multimeter to check if the battery discharges normally;
2. E-bike cannot be charged normally.
a) Check if the AC and DC plug of the charger connects properly;
b) Check if the charger light is on after connecting to the power source, and
swap check the charger if possible;
c) Check if the battery is working normally;
3. Headlight is not working when switched on
a) Check if the headlight wires are well connected or damaged;
b) Check if the headlight wires are well connected with the controller;
c) Check if the headlight switch works well, and if the headlight icon is lit on
the display;
Meaning
Battery under-voltage
Motor failure
Controller failure
Communication receiving failure
Communication transmission
failure
Quick troubleshooting steps:
1. Make a note of the event description;
2. Switch off the system;
3. Visually check for any obvious cause;
4. Solve any easy and obvious cause, if safely possible (e.g.
re-connect the wire connectors of various parts).
Switch the system back on. If the issue is solved:
1. Normal use may be continued.
2. Schedule a service check at an authorized dealer.
If the issue returns, repeat step 1-4.
If the issue persists:
a) Quit riding.
b) Contact authorized dealer for diagnose and repairs.
4. Riding range drop
The range on one charge strongly depends on several circumstances,
such as (but not limited to):
a) The total vehicle weight including the rider, passengers and cargo
loaded onto the bike;
b) Weather conditions, such as ambient temperature and wind;
c) Road conditions, such as elevation and road surface;
d) Bike conditions, such as tyre pressure and maintenance level;
e) Amount of charge and discharge cycles;
f) Age and condition of the battery pack;
g) Bike usage, such as acceleration and shifting;
h) Assist level(s) used;
5. The eBike makes abnormal noises during riding
a) Check if the chain tension is reasonable, and adjust the chain
tension;
Note: Please contact an authorized dealer for further diagnose and
repairs.
22