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PROBLEM
POSSIBLE CAUSES
Washer is
Drain hose blocked.
not draining
Pump filter blocked.
Drain hose higher than
1000mm above floor level.
Filling
Drain hose not connected to
continuously
standpipe, tub or spigot.
Washer is siphoning.
Poor rinsing
Incorrect detergent used.
Too much detergent used.
Not spinning
Load has gone out
properly
of balance.
Suds build up.
Too many
Incorrect type of
soap suds
detergent used.
Too much detergent used.
Inlet water pressure/
flow rate too low.
Small puddle
Inlet hose(s) or drain
of water
hose leaking.
from under
Lots of suds.
the washer
Dispenser compartments
blocked.
Dispenser drawer not
fully closed.
Damage to door seal.
TROUBLESHOOTING
WHAT TO DO
Clear the drain hose.
Clear the pump filter, refer to 'Cleaning the
pump filter'.
Lower the level of the drain hose,
refer to your installation guide.
Connect drain hose correctly, refer to your
installation guide.
Ensure standpipe or tub is at least 600mm
from the floor level.
Use low sudsing, front loader
detergent only.
Ensure the correct dose of detergent is
used for the load size and soil level refer
to 'Detergent and softener'.
The wash load has gone out of balance
during the spin. If you want to improve the
dryness of the load, manually re-distribute
the load and remove items if necessary.
Close the door and select the
adjust the spin speed if necessary and
press
Check the amount of detergent used,
reduce if necessary.
Use low sudsing, front loader detergent
only refer to 'Detergent and softener'.
Ensure the correct dose of detergent
is used for the load size and soil level refer
to 'Detergent and softener'.
Ensure correct inlet water pressure and
flow rate as per the installation guide.
Check inlet hose(s) and the drain hose are
correctly attached and not damaged.
Suds may have leaked and then dissolved.
Refer to 'Cleaning the dispenser drawer'.
Close dispenser drawer fully and ensure
it remains closed during the cycle.
Check seal inside door for damage.
If it sustains any damage it will need
to be replaced.
to start the washer.
SPIN SPEED,
37
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