Troubleshooting; Error Messages - IBM ThinkPad X20 Supplementary Manual

Troubleshooting

If you do not find your problem here, refer to Access ThinkPad, your
on-board help system. Open Access ThinkPad by pressing the ThinkPad
button. The following section only describes problems that might prevent you
from accessing this help system.

Error messages

Note:
Message
0175: Bad CRC1, stop
POST task
0187: EAIA data access
error
0188: Invalid RFID
serialization information
area or bad CRC2.
0189: Invalid RFID
configuration
information area
0190: Critical low-battery
error
0193: RF antenna has
been removed
0194: The computer is
carried through the
security gate
0195: Security hardware
tamper detected
0196: Security hardware
removed
0197: Invalid Remote
change requested
1. In the charts, x can be any character.
2. The version of PC-Doctor referred to here is PC-Doctor for
Windows.
Solution
The EEPROM checksum is not correct (block #6). Have the computer
serviced.
The access to EEPROM failed. Have the computer serviced.
The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The
system board should be replaced, and the box serial number needs to be
reinstalled. Have the computer serviced.
The EEPROM checksum is not correct (block # 4 and 5). The system board
should be replaced, and the UUID needs to be reinstalled. Have the
computer serviced.
The computer turned off because the battery is low. Connect the ac adapter
to the computer and charge the battery, or replace the battery with a fully
charged one.
The RFID antenna that you installed has been removed. Enter the
supervisor password to return your computer to the normal operation.
The computer has been carried through the security portal gate. Enter the
supervisor password to return your computer to the normal operation.
The Security Chip has been attached to or replaced on your computer. Open
the BIOS Setup Utility (using the supervisor password), and clear the
Security Chip. Refer to Setting the Security Chip in the Access ThinkPad,
your on-board help system. If it does not solve this problem, have the
computer serviced.
The Security Chip has been removed from your computer. Open the BIOS
Setup Utility (using the supervisor password), and clear the Security Chip.
Refer to Setting the Security Chip in the Access ThinkPad, your on-board
help system. If it does not solve this problem, have the computer serviced.
The remote configuration for the Security Chip has failed. Confirm the
operation and try again.
Solving computer problems
Chapter 2. Solving computer problems
11