Solving computer problems
Note: For more information, see the manual supplied with the mouse.
Problem: The mouse buttons do not work.
Solution: Change the mouse driver to Standard PS/2 Port Mouse, and then
reinstall IBM PS/2 TrackPoint. Drivers are provided in the
C:\IBMTOOLS\DRIVERS directory on your hard disk drive. If your hard disk
drive does not contain device drivers, refer to the ThinkPad Service &
Support Web site. To access this Web site, open Access ThinkPad by pressing
the ThinkPad button, then click the Service & Support image on the right of
Problem: The scrolling or magnifying glass function does not work.
Solution: Check the mouse driver in Device Manager window, and make sure
that the IBM PS/2 TrackPoint driver is installed.
Standby or hibernation problems
Problem: The computer returns from standby mode unexpectedly by
disconnecting a device from the USB connector or carring your computer with
a USB device (especially a USB mouse) connected.
Solution: Your computer is enabled to return from standby mode when
detecting any activity on a device attached to the USB connector. Make sure to
disconnect a device from the USB connector in advance or disable this
function to prevent this problem.
Problem: The computer enters standby mode automatically.
Solution: If the processor reaches a temperature that is too high, the computer
automatically enters standby mode to allow the computer to cool and to
protect the processor and other internal components.
Problem: The computer enters standby mode immediately after Power-On
Selftest (POST) (the standby indicator light turns on).
Solution: Make sure that:
v The battery is charged.
v The operating temperature is within the acceptable range. Refer to
"Specifications" in this Guide.
If these items are correct, have the computer serviced.
message is displayed, and the
computer immediately turns off.
Chapter 2. Solving computer problems