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Troubleshooting > Resetting and initializing the product
2
Hold down the function key on both earphones (L, R) for about seven seconds until
their indicators flash purple.
After the indicators flash purple twice, they will light up red again.
3
Remove the earphone (R) from the charging case.
Make sure that the indicator lights up as shown below.
Purple
Flashes two times
Red
Lights up
Red
Blue
Flashes alternately
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