Yamaha TW-E5A User Manual

Yamaha TW-E5A User Manual

Truly wireless earphones
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User Guide
Truly Wireless Earphones
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Summary of Contents for Yamaha TW-E5A

  • Page 1 User Guide Truly Wireless Earphones...
  • Page 2: Table Of Contents

    Contents Contents Notice  4 About this Documentation.................  4 Trademarks.................................... 4 Handling this product................ 6 Waterproof performance................................. 6 Battery-related notes................................ 7 Product Overview  8 Advantages of this product................  8 Accessories.................... 9 Part names..................... 11 Part names (charging case)............... 12 Charging and Powering  13 Charging the earphones..
  • Page 3 Contents Operating this Product  29 Adjusting the volume................ 29 Listening to music...................  30 Receiving a phone call................ 31 Using the voice assistance feature on your smartphone........ 32 Settings  33 About the app for earphones/headphones........... 33 List of settings (main screen).............. 34 List of product settings (menu)..
  • Page 4: About This Documentation

    The trademarks used in this documentation are as follows. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 5 Notice > About this Documentation Notice regarding the contents of this documentation This documentation is a user’s guide intended for the following readers. Those who will use this product This documentation classifies precautions and other matters as follows. WARNING This content indicates “risk of serious injury or death.” CAUTION This content indicates “risk of injury.”...
  • Page 6: Handling This Product

    Notice > Handling this product Handling this product Waterproof performance The waterproof performance of the body of these earphones is compliant with IPX5 standards. However, the charging case is not waterproof. Product failures caused by water ingress due to incorrect handling are not covered by the warranty. Use caution regarding the following to avoid electric shock or product failure.
  • Page 7: Battery-Related Notes

    Notice > Handling this product Battery-related notes The lithium-ion battery contained in this product is a consumable item. To extend the life of the battery as long as possible, use caution regarding the following. If the product is not used for a long period of time, the charging time may get longer. If you need to store this product for a long time, be sure to charge it around once every six months.
  • Page 8: Product Overview

    Product Overview > Advantages of this product Product Overview Advantages of this product This product is a set of wireless earphones that connect to Bluetooth devices such as a portable music player or smartphone. High-definition playback of sound from Bluetooth devices This product supports the Qualcomm aptX™...
  • Page 9: Accessories

    Product Overview > Accessories Accessories Make sure that all of the accessories are included with this product. Earphones (main units) Charging case USB power cable (30 cm; type C to A) Eartips (LL, L, M, S, SS; one set each) (already attached to the earphones) Silicone sleeves (L, M, S;...
  • Page 10 Product Overview > Accessories User Guide (Basic) Safety Brochure...
  • Page 11: Part Names

    Product Overview > Part names Part names Below is an explanation of the parts of the earphones. Function key (L, R) Indicator NOTE The earphones use built-in microphones to capture ambient sounds and conversations.
  • Page 12: Part Names (Charging Case)

    Product Overview > Part names (charging case) Part names (charging case) Below is explanation of the parts of the charging case. Charging connector Plug the USB power cable into the connector for charging. Indicator (charging case) Shows the remaining battery power of the charging case, and the charging status. Indicators (on earphones) Shows the charging status of the earphones.
  • Page 13: Charging And Powering

    Charging and Powering > Charging the earphones Charging and Powering Charging the earphones Charge the earphones before use. NOTICE The charging case is not waterproof. Thoroughly wipe off any moisture that gets on the earphones before placing them back in the charging case.
  • Page 14 Charging and Powering > Charging the earphones NOTE When the remaining battery power of the charging case is completely depleted while charging the earphones, the earphones will turn on. When the remaining battery power on the charging case is low, the indicator on the charging case will flash. When this happens, charge the charging case.
  • Page 15: Charging The Charging Case

    Charging and Powering > Charging the charging case Charging the charging case Charge the charging case. Make sure to use the USB power cable that was included with this product. Also, when using a USB power adaptor, be sure that the adaptor is compatible with 5 V DC (at least 0.5 A) commercially available power output.
  • Page 16: Turning The Power On

    Charging and Powering > Turning the power on Turning the power on Turn the power on. Remove the earphones from the charging case. The indicator lights up as shown below, and the power turns on. Blue 1 sec NOTE If the earphones have been removed from the charging case or if they do not turn on when removed from the charging case, hold down the function key on each earphone (L, R) until their indicators light up blue.
  • Page 17: Turning The Power Off

    Charging and Powering > Turning the power off Turning the power off Turn the power of this product off. Place the earphones in the charging case. The earphone power will turn off, and the product will enter charging mode. Orange NOTE If the earphones have been removed from the charging case, hold down the function key on each earphone (L, R) until their indicators light up red.
  • Page 18: Checking The Remaining Battery Power

    Charging and Powering > Checking the remaining battery power Checking the remaining battery power After this product are turned on, you can check how much battery power is left from the flashing indicator and the audio message. Audio messages: Battery High: plenty of charge remaining Battery Medium: moderate charge remaining Battery Low: small amount of charge remaining Indicator (on earphone):...
  • Page 19: Connections

    Connections > Registering a Bluetooth device (pairing) Connections Registering a Bluetooth device (pairing) When first connecting this product to a Bluetooth device, follow the steps below to register (pair) this product with that device. Set this product to pairing mode. First, remove the earphone (R) and wait until the LEDs are lit as shown in the illustration below.
  • Page 20 Connections > Registering a Bluetooth device (pairing) Select this product from this list on your Bluetooth device. Yamaha TW-E5A R If successfully connected, you will hear the “Pairing Successful” audio message. The indicator on the earphone will light up as shown below.
  • Page 21: Registering (Pairing) A Different Bluetooth Device

    Connections > Registering (pairing) a different Bluetooth device Registering (pairing) a different Bluetooth device Follow the steps below to register (pair) another Bluetooth device. [q01] Keep pressing the function key on each earphone (L, R) until their indicators light up red. The power will turn off.
  • Page 22 A list of Bluetooth devices that can be connected will be shown. Select this product from this list on your Bluetooth device. Yamaha TW-E5A R If successfully connected, you will hear the “Pairing Successful” audio message. The indicator on the earphone will light up as shown below.
  • Page 23 Connections > Registering (pairing) a different Bluetooth device NOTE Pairing standby mode will automatically end after about two minutes. To register again, start from step 1. Up to 3 devices can be registered with this product. From the 4th device on, older registrations will be deleted (the oldest is deleted first).
  • Page 24: Connecting To A Bluetooth Device

    Either the left or right earphone will connect to a Bluetooth device, according to their remaining battery power. The earphones will appear in the list shown on the Bluetooth device as shown below. Earphone (L): Yamaha TW-E5A L Earphone (R): Yamaha TW-E5A R The other earphone may be listed as “Headset,”...
  • Page 25: Disconnecting From A Bluetooth Device

    Connections > Disconnecting from a Bluetooth device Disconnecting from a Bluetooth device Follow the steps below to disconnect a Bluetooth device. Disconnect the earphones by operating the Bluetooth device. The earphones will enter the standby mode for a connection/registration (pairing) with a Bluetooth device.
  • Page 26: Wearing This Product

    Wearing this product > Putting the earphones on Wearing this product Putting the earphones on Check the markings on the earphones for the left and right sides to make sure they are worn in the correct ear, and insert them into your ear. Move the earphones to adjust them so that they fit your ears when you put them on.
  • Page 27: Replacing The Eartips

    Wearing this product > Replacing the eartips Replacing the eartips You will be able to listen to your music with better sound by using eartips that match your ears. When putting the earphones on, use the eartips that keep out ambient sounds as much as possible while the music is stopped.
  • Page 28: Replacing The Silicone Sleeves

    Wearing this product > Replacing the silicone sleeves Replacing the silicone sleeves Replace the silicone sleeves as shown below. Using silicone sleeves that fit your ears will make them stay in your ears better. NOTE The left and right silicone sleeves are different. 3 kinds of silicone sleeves are included with this product.
  • Page 29: Operating This Product

    Operating this Product > Adjusting the volume Operating this Product Adjusting the volume Follow the steps below to adjust the volume. Turn the volume up Press the function key on earphone (R) twice. Turn the volume down Press the function key on earphone (L) twice. NOTE When connecting to a device (such as a smartphone) on which the volume can be adjusted, you can also adjust the volume using that device.
  • Page 30: Listening To Music

    Operating this Product > Listening to music Listening to music You can operate this product using the function keys during playback as follows. Pause or restart playback Press the function key on earphone (L) or (R). Skip to the next song Hold down the function key on earphone (R) until you hear a “beep”...
  • Page 31: Receiving A Phone Call

    Operating this Product > Receiving a phone call Receiving a phone call When connecting to a Bluetooth device (such as a smartphone) that has phone call functionality, you can talk using this product. Operate this product as follows. Receive a phone call Press the function key on earphone (R).
  • Page 32: Using The Voice Assistance Feature On Your Smartphone

    Operating this Product > Using the voice assistance feature on your smartphone Using the voice assistance feature on your smartphone When connecting this product to a Bluetooth device that supports a voice assistance feature such as Siri or Google Assistant, you can control the voice assistant with this product. Press the function key on earphone (R) three times.
  • Page 33: Settings

    About the app for earphones/headphones The Headphones Controller smartphone app is a dedicated app for getting the best sound quality from your Yamaha earphones or headphones. This app will let you do the following. Show the status of your earphones/headphones (such as remaining battery power) Make detailed settings on your earphones/headphones Install the app from the App Store (iOS devices) or from Google Play (Android devices).
  • Page 34: List Of Settings (Main Screen)

    Settings > List of settings (main screen) List of settings (main screen) The settings that you can make on the main screen of the Headphones Controller app are shown below. NOTE The app screen may differ, depending on your product. LISTENING CARE Turns LISTENING CARE (a feature that automatically adjusts the sound quality according to the volume) on/off.
  • Page 35: List Of Product Settings (Menu)

    Settings > List of product settings (menu) List of product settings (menu) The settings that you can make on the menu of the Headphones Controller app are shown below. NOTE The app screen may differ, depending on your product. Confirm Firmware Update Checks whether new firmware has been released, and performs updates.
  • Page 36 Settings > List of product settings (menu) Related links “About the app for earphones/headphones” (p.33) “List of settings (main screen)” (p.34) “Automatically adjust the sound quality according to the volume” (p.37) “Making ambient sounds easier to hear” (p.38) “Setting the auto-standby time” (p.39)
  • Page 37: Automatically Adjust The Sound Quality According To The Volume

    Settings > Automatically adjust the sound quality according to the volume Automatically adjust the sound quality according to the volume When LISTENING CARE is enabled, this product will automatically adjust the sound quality according to the playback volume. This feature adjusts the frequency balance, offering rich sound quality playback even at a low volume. Use the Headphones Controller app to make these settings.
  • Page 38: Making Ambient Sounds Easier To Hear

    Settings > Making ambient sounds easier to hear Making ambient sounds easier to hear When you enable the AMBIENT SOUND feature, the sounds around you will be mixed together with the playback sound. This feature is useful when you want to listen to music while being careful of your surroundings, such as when you are out walking, when you want to briefly talk with someone and so on.
  • Page 39: Setting The Auto-Standby Time

    Settings > Setting the auto-standby time Setting the auto-standby time This product will automatically shut off when a certain amount of time has passed without a connection from a Bluetooth device. You can set the time it takes for the power to turn off after no connection has been received.
  • Page 40: Updating The Firmware

    The firmware on this product can be updated to add new functionality, rectify product issues and so on. Updates are performed using Headphones Controller. For more details on the contents of updates, see the product information page on the Yamaha website. NOTICE For stable data communication between this product and your Bluetooth device, update the firmware in a place where the signal is good.
  • Page 41: Troubleshooting

    Troubleshooting > Read this first Troubleshooting Read this first If this product does not operate normally while you are using it, first check the following. Place both earphones back into the charging case and wait for at least 10 seconds, after which you can first take out earphone (R) and then earphone (L).
  • Page 42: No Sound Can Be Heard

    Troubleshooting > No sound can be heard No sound can be heard This product are not connected to a Bluetooth device. Pair this product. “Connecting to a Bluetooth device” (p.24) The volume is too low. Raise the volume. “Adjusting the volume” (p.29) The music stopped playing back.
  • Page 43: Sound Can Only Be Heard From One Earphone

    Troubleshooting > Sound can only be heard from one earphone Sound can only be heard from one earphone The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as Wi-Fi access points, or appliances that product electromagnetic waves such as microwave ovens.
  • Page 44: Power Will Not Turn On

    Troubleshooting > Power will not turn on Power will not turn on There may not be enough battery power left. Charge this product. “Charging the earphones” (p.13) The battery power of the charging case may have been depleted while charging the earphones. Keep pressing the function key on each earphone (L, R) until their indicators light blue.
  • Page 45: The Product Cannot Be Charged

    Troubleshooting > The product cannot be charged The product cannot be charged This product terminal might be covered up by the silicone sleeve. Reattach the silicone sleeve correctly. “Replacing the silicone sleeves” (p.28) Your computer is not turned on (when charging from your computer). Turn the power of your computer on, and then charge this product.
  • Page 46: Cannot Connect To A Bluetooth Device

    Troubleshooting > Cannot connect to a Bluetooth device Cannot connect to a Bluetooth device This product and your Bluetooth device may be too far apart. Move this product closer to the Bluetooth device. A device that emits electromagnetic waves (such as a microwave oven, access point and so on) might be nearby.
  • Page 47: The Product Does Not Operate Or Play Back

    Troubleshooting > The product does not operate or play back The product does not operate or play back This product may be charging. You cannot use this product while they are charging. Use the earphones after charging is finished. There is no remaining battery power on this product. Charge this product.
  • Page 48: The Sound Is Distorted, Noisy Or Choppy

    Troubleshooting > The sound is distorted, noisy or choppy The sound is distorted, noisy or choppy The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that product electromagnetic waves such as microwave ovens.
  • Page 49: Restoring This Product To Factory Defaults (Initialize / Reset)

    Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Restoring this product to factory defaults (Initialize / Reset) This will restore all settings of this product to their factory defaults. Turn off the power after removing the earphones from their charging case. Keep pressing the function key on each earphone (L, R) until their indicators light up red.
  • Page 50 Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Once the indicator starts flashing, press the function key on earphone (R) three times within 10 seconds. The indicator flashes as shown below, and the power will turn off. You will hear the "Power Off"...
  • Page 51 Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Once the indicator starts flashing, press the function key on earphone (L) three times within 10 seconds. The indicator flashes as shown below, and the power will turn off. You will hear the "Power Off"...
  • Page 52 Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Hold down the function key on earphone (L) for two seconds within 10 seconds of doing the previous step. The power will turn on. Take your finger off the key once the indicator flashes. Red and blue Flashes alternately 2 sec...
  • Page 53: Problem Still Not Resolved (Customer Support)

    For customers within Japan Please contact the store where you purchased this product, or the Product Support Center as listed in the “User Guide (Basic).” For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center.
  • Page 54: Appendix

    Appendix > Specifications Appendix Specifications The specifications of this product are as shown below. Driver type Dynamic Driver unit 6.2 mm Frequency range 20–20,000 Hz Bluetooth version Supported profiles A2DP, AVRCP, HFP, HSP Supported codecs SBC, AAC, Qualcomm® aptX™ Supported content protection (Japan only) SCMS-T RF output power Class 1...
  • Page 55: List Of Operations

    Appendix > List of operations List of operations The main operations of this product are as shown below. Function key Power Power on Function key (hold down for two seconds) Power off Function key (hold down for five seconds) Volume Volume up Function key on earphone (R) (press quickly, two times in a row) Volume down...
  • Page 56 Appendix > List of operations Phone calls Receive a phone call Function key on earphone (R) End a phone call Function key on earphone (R) Ignore a call Function key on earphone (R) (hold down for at least two seconds) Other functions Start pairing With the power off, hold down the function keys on the earphones (L and R) (R: five seconds;...
  • Page 57: List Of Indicator Displays And Audio Messages

    Appendix > List of indicator displays and audio messages List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below. Product indicator display Power on Lights up for 1 second (blue) and turns off Remaining battery power notifications Flashes red three times: small amount of charge remaining Standby mode for pairing with Bluetooth device...
  • Page 58 Appendix > List of indicator displays and audio messages Audio messages Battery High Plenty of battery charge remaining Battery Medium Moderate battery charge remaining Battery Low Small amount of battery charge remaining Power Off Power off Pairing Start device registration (pairing) Pairing Successful Pairing successful/finished connecting Pairing Failed...
  • Page 59 Yamaha Global Site https://www.yamaha.com/ Yamaha Downloads https://download.yamaha.com/ Manual Development Group © 2020 Yamaha Corporation Published 08/2020 AM-A0 AV19-0130...

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