Contents Contents Notice 4 About this Documentation................. 4 Trademarks.................................... 4 Handling this product................ 6 Battery-related notes................................ 6 Product Overview 7 Advantages of this product................ 7 Accessories.................... 8 Part names..................... 10 Charging and Powering 11 Charging this product................ 11 Turning the power on................ 12 Turning the power off..
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Contents Receiving a phone call................ 23 Using the voice assistance feature on your smartphone........ 24 Settings 25 About the app for earphones/headphones........... 25 List of settings (main screen).............. 26 List of product settings (menu).............. 27 Automatically adjust the sound quality according to the volume.... 28 Playing back sound according to your surroundings........ 29 Setting the auto-standby time..
The trademarks used in this documentation are as follows. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners.
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Notice > About this Documentation Notice regarding the contents of this documentation This documentation is a user’s guide intended for the following readers. Those who will use this product This documentation classifies precautions and other matters as follows. WARNING This content indicates “risk of serious injury or death.” CAUTION This content indicates “risk of injury.”...
Notice > Handling this product Handling this product Battery-related notes The lithium-ion battery contained in this product is a consumable item. To extend the life of the battery as long as possible, use caution regarding the following. If the product is not used for a long period of time, the charging time may get longer. When storing the product for a long time, charge the product around once every six months to avoid excessive discharge.
Product Overview > Advantages of this product Product Overview Advantages of this product This product is a set of wireless headphones that connects to Bluetooth devices such as a portable music player or smartphone over the air. High-definition playback of sound from Bluetooth devices This product supports the Qualcomm aptX™, Qualcomm aptX™...
Product Overview > Accessories Accessories Make sure that all of the accessories are included with this product. Headphones (main unit) USB power cable (30 cm; type C to A) 3.5 mm stereo mini-plug cable Carrying case Quick Start Guide User Guide (Basic) Safety Brochure...
Product Overview > Part names Part names Below is an explanation of the parts of the headphones. Headband Housing Function key Indicator + key, − key Charging connector Plug the USB power cable into the connector for charging. ANC key External input jack NOTE The housing features built-in microphones that capture ambient sounds and conversations.
Charging and Powering > Charging this product Charging and Powering Charging this product Before using this product, charge the controller. Make sure to use the USB power cable that was included with this product. Also, when using a USB power adaptor, be sure that the adaptor is compatible with 5 V DC (at least 0.5 A) commercially available power output.
Charging and Powering > Turning the power on Turning the power on Turn the power on. Hold down the function key for two seconds. The indicator lights up as shown below, and the power turns on. Flashes red (shows remaining battery power) 2 sec Related links...
Charging and Powering > Turning the power off Turning the power off Turn the power of this product off. Hold down the function key for two seconds. The indicator lights up as shown below, and the power turns off. 1 sec 2 sec...
Charging and Powering > Checking the remaining battery power Checking the remaining battery power After this product are turned on, you can check how much battery power is left from the flashing indicator and the audio message. Audio messages: Battery High: plenty of charge remaining Battery Medium: moderate charge remaining Battery Low: small amount of charge remaining Indicator (on controller):...
Connections > Registering a Bluetooth device (pairing) Connections Registering a Bluetooth device (pairing) When first connecting this product to a Bluetooth device, follow the steps below to register (pair) this product with that device. Set this product to pairing mode. With the power turned off, hold down the Function key until the indicator flashes as shown in the illustration below.
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Connections > Registering a Bluetooth device (pairing) Select this product from this list on your Bluetooth device. YH-E500A If successfully connected, you will hear the “Pairing Successful” audio message. The indicator on this product lights up blue (for about 20 seconds).
Connections > Connecting to a Bluetooth device Connecting to a Bluetooth device This product connects to Bluetooth devices with which it has already been registered (paired). When you turn the power on, they will search for the last Bluetooth device to which they were connected, and connect automatically.
Connections > Disconnecting from a Bluetooth device Disconnecting from a Bluetooth device Follow the steps below to disconnect a Bluetooth device. Disconnect the earphones by operating the Bluetooth device. This product will enter the waiting mode for a connection from a Bluetooth device. Turn the Bluetooth device’s power off.
Connections > Connecting using the cable Connecting using the cable You can use this product as a regular pair of headphones by connecting it to the headphone output jack of an external device with the 3.5 mm stereo mini-plug cable (included). If you connect this product to an external device while the power is on, the power will automatically shut off.
Wearing this product > Putting the headphones on Wearing this product Putting the headphones on Check the markings on the headphones for the left and right sides to make sure the headphones are positioned correctly when you put them on.
Operating this Product > Adjusting the volume Operating this Product Adjusting the volume Follow the steps below to adjust the volume. + key − key Turn the volume up Press the + key. Turn the volume down Press the − key. NOTE When connecting to a device (such as a smartphone) on which the volume can be adjusted, you can also adjust the volume using that device.
Operating this Product > Listening to music Listening to music You can using the following functions during playback. + key ANC key Function key − key Pause or restart playback Press the function key. Skip to the next song Hold down the + key until you hear a “beep” sound (about two seconds). Go back to the beginning of the song, or skip to the previous song Hold down the −...
Operating this Product > Receiving a phone call Receiving a phone call When connecting to a Bluetooth device (such as a smartphone) that has phone call functionality, you can talk using this product. Operate this product as follows. Function key Receive a phone call Press the function key.
Operating this Product > Using the voice assistance feature on your smartphone Using the voice assistance feature on your smartphone When connecting this product to a Bluetooth device that supports a voice assistance feature such as Siri or Google Assistant, you can control the voice assistant with this product. Function key Press the function key twice.
About the app for earphones/headphones The Headphones Controller smartphone app is a dedicated app for getting the best sound quality from your Yamaha earphones or headphones. This app will let you do the following. Show the status of your earphones/headphones (such as remaining battery power) Make detailed settings on your earphones/headphones Install the app from the App Store (iOS devices) or from Google Play (Android devices).
Settings > List of settings (main screen) List of settings (main screen) The settings that you can make on the main screen of the Headphones Controller app are shown below. NOTE The app screen may differ, depending on your product. LISTENING CARE Turns LISTENING CARE (a feature that automatically adjusts the sound quality according to the volume) on/off.
Settings > List of product settings (menu) List of product settings (menu) The settings that you can make on the menu of the Headphones Controller app are shown below. NOTE The app screen may differ, depending on your product. Confirm Firmware Update Checks whether new firmware has been released, and performs updates.
Settings > Automatically adjust the sound quality according to the volume Automatically adjust the sound quality according to the volume When LISTENING CARE is enabled, this product will automatically adjust the sound quality according to the playback volume. This feature adjusts the frequency balance, offering rich sound quality playback even at a low volume. Use the Headphones Controller app to make these settings.
Settings > Playing back sound according to your surroundings Playing back sound according to your surroundings You can set how this product sounds according to the situation, such when you want to enjoy music in a noisy location, or when you want to be able to hear what is going on around you while you are listening. When you enable the NOISE CANCELLING, the active noise cancelling feature of this product will reduce the noise from outside.
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Settings > Playing back sound according to your surroundings Related links “Part names” (p.10) “About the app for earphones/headphones” (p.25)
Settings > Setting the auto-standby time Setting the auto-standby time This product will automatically shut off when a certain amount of time has passed without a connection from a Bluetooth device. You can set the time it takes for the power to turn off after no connection has been received.
The firmware on this product can be updated to add new functionality, rectify product issues and so on. Updates are performed using Headphones Controller. For more details on the contents of updates, see the product information page on the Yamaha website. NOTICE For stable data communication between this product and your Bluetooth device, update the firmware in a place where the signal is good.
Troubleshooting > Read this first Troubleshooting Read this first If this product does not operate normally while you are using it, first check the following. Turn the power off and then on again. Make sure that this product have been sufficiently charged. “Charging this product” (p.11) Update the firmware of this product to the latest version.
Troubleshooting > No sound can be heard No sound can be heard This product are not connected to a Bluetooth device. Pair this product. “Connecting to a Bluetooth device” (p.17) The volume is too low. Raise the volume. “Adjusting the volume” (p.21) The music stopped playing back.
Troubleshooting > Power will not turn on Power will not turn on There may not be enough battery power left. Charge this product. “Charging this product” (p.11) The 3.5 mm stereo mini-plug cable may be connected. The power of this product will turn off while the cable is connected. Remove the cable. “Connecting using the cable” (p.19)
Troubleshooting > The product cannot be charged The product cannot be charged Your computer is not turned on (when charging from your computer). Turn the power of your computer on, and then charge this product. You may have been using a USB power cable other than the one included with this product. Use the included USB power cable to make sure the product correctly charges.
Troubleshooting > Cannot connect to a Bluetooth device Cannot connect to a Bluetooth device This product and your Bluetooth device may be too far apart. Move this product closer to the Bluetooth device. A device that emits electromagnetic waves (such as a microwave oven, access point and so on) might be nearby.
Troubleshooting > The product does not operate or play back The product does not operate or play back This product may be charging. You cannot use this product while they are charging. Use the earphones after charging is finished. There is no remaining battery power on this product. Charge this product.
Troubleshooting > The sound is distorted, noisy or choppy The sound is distorted, noisy or choppy The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that product electromagnetic waves such as microwave ovens.
For customers within Japan Please contact the store where you purchased this product, or the Product Support Center as listed in the “User Guide (Basic).” For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center.
Appendix > Specifications Appendix Specifications The specifications of this product are as shown below. Driver type On-ear Driver unit 40 mm Frequency range 20–20,000 Hz Bluetooth version Supported profiles A2DP, AVRCP, HFP, HSP Supported codecs SBC, AAC, Qualcomm® aptX™ HD, Qualcomm® aptX™ Supported content protection (Japan only) SCMS-T RF output power...
Appendix > List of operations List of operations The main operations of this product are as shown below. + key ANC key Function key − key Power Power on Function key (hold down for two seconds) Power off Function key (hold down for two seconds) Volume Volume up + key...
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Appendix > List of operations Other functions Start pairing Hold down the Function key with the power off (five seconds) Start voice assistant Function key (press quickly, two times in a row)
Appendix > List of indicator displays and audio messages List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below. Product indicator display Power on Flashes according to the remaining battery power. Flashes red three times: plenty of charge remaining Flashes red two times: moderate charge remaining Flashes red one time: small amount of charge remaining...
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Appendix > List of indicator displays and audio messages Audio messages Battery High Plenty of battery charge remaining Battery Medium Moderate battery charge remaining Battery Low Small amount of battery charge remaining Power Off Power off Pairing Start device registration (pairing) Pairing Successful Pairing successful/finished connecting Pairing Failed...