Yamaha TW-E3C User Manual
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Yamaha TW-E3C User Manual

True wireless earbuds
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User Guide
True Wireless Earbuds
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Summary of Contents for Yamaha TW-E3C

  • Page 1 User Guide True Wireless Earbuds...

  • Page 2: Table Of Contents

    Contents Contents Introduction  4 About this User Guide................ 4 Cautions regarding product handling............ 5 Advantages of this product................. 6 Accessory and part names................ 8 Getting ready to use this product for the first time........ 10 Touch Control operations................. 11 Charging and Powering  12 Charging the earbuds................ 12 Charging the charging case............... 14 Turning on the power................ 16 Turning off the...
  • Page 3 Contents Talking on the phone................ 34 Starting the voice assistant.............. 35 Dedicated Application  36 About the “Headphone Control” app............ 36 settings...................  37 Troubleshooting  39 Read this first.................. 39 Cannot connect.................. 40 Multi-point connection unavailable............ 41 Power will not turn on..

  • Page 4: About This User Guide

    Introduction > About this User Guide Introduction About this User Guide The User Guide is intended for users of this product, and explains how to connect and operate the product. The precautions and other matters in this Guide are classified as follows. WARNING This content indicates “risk of serious injury or death.”...

  • Page 5: Cautions Regarding Product Handling

    When storing the product for a long time, charge the product around once every six months to avoid excessive discharge. If the duration of the battery’s charge is too short, it may have reached the end of its lifespan. Contact a Yamaha repair consulting center.

  • Page 6: Advantages Of This Product

    This product is a set of wireless earbuds that connect to Bluetooth devices such as a portable music player or smartphone. This product also features “LISTENING CARE”, Yamaha’s proprietary technology for reducing ear fatigue. High-definition playback of sound from Bluetooth devices This product supports Qualcomm®...
  • Page 7 Introduction > Advantages of this product Smartphone feature support You can use this product to talk on the phone and start up the voice assistant while connected to this product. Dedicated smartphone app: Headphone Control Install the Headphone Control app on your smartphone to configure more detailed settings. You can switch ON/OFF for features like AMBIENT SOUND, LISTENING CARE, GAMING MODE and so on.

  • Page 8: Accessory And Part Names

    Introduction > Accessory and part names Accessory and part names Make sure that all of the accessories are included with this product. Earbuds Touch Control Indicator Charging case Front Back Charging indicators Charging connector USB power cable (30 cm (11-3/4 in); type A to C)
  • Page 9 Introduction > Accessory and part names Eartips (XS, S, M, L; one set each) Note: The M-size eartips are pre-attached. Safety Brochure NOTE The earbuds are stored in the charging case. The earbuds feature a built-in microphone. The charging case contains a battery for charging the earbuds.

  • Page 10: Getting Ready To Use This Product For The First Time

    Introduction > Getting ready to use this product for the first time Getting ready to use this product for the first time Remove the earbuds from the charging case the first time you use this product, and peel off the isolation sheets found on each.

  • Page 11: Touch Control Operations

    Introduction > Touch Control operations Touch Control operations Use the Touch Control to operate the earbuds. Touch Control When operating the Touch Control, lightly tap (touch with your finger) the center of the earbuds. Operations recognized by the Touch Control Single tap Double tap Triple-tap...

  • Page 12: Charging And Powering

    Charging and Powering > Charging the earbuds Charging and Powering Charging the earbuds Charge the earbuds before use by placing them in the charging case. CAUTION The charging case is not waterproof. Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the earbuds before placing them back in the charging case.
  • Page 13 Charging and Powering > Charging the earbuds Related links “Appendix” (p.54)

  • Page 14: Charging The Charging Case

    Charging and Powering > Charging the charging case Charging the charging case To charge the charging case, connect the included USB power adaptor. CAUTION The charging case is not waterproof. Do not expose this product to liquids such as sweat, rainwater or seawater. Be sure to use the USB power cable that was included with this product.
  • Page 15 Charging and Powering > Charging the charging case : Lights up : Flashes : Not lit NOTE You can also charge the earbuds while the charging case is charging. You can charge from the USB port on your computer instead of using a USB power adaptor. Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five seconds (except when the charging case itself is still charging).

  • Page 16: Turning On The Power

    Charging and Powering > Turning on the power Turning on the power Once you remove the earbuds from the charging case, the earbuds will turn on. Remove the earbuds from the charging case. The indicators light up as shown below, and the power turns on. Lights up for 1 sec Lights up for 1 sec NOTE...

  • Page 17: Turning Off The Power

    Charging and Powering > Turning off the power Turning off the power When you put the earbuds back into the charging case, the earbuds turn off. Place the earbuds in the charging case. The earbuds will turn off and enter charging mode. NOTE If you want to turn off the earbuds without putting them back into the charging case, long-tap the Touch Control on earbuds (L) and (R) for around seven seconds.

  • Page 18: Remaining Battery Power

    Charging and Powering > Remaining Battery Power Remaining Battery Power After this product is turned on, the audio message in the earbuds tells you how much battery power is left. Audio messages: Battery High: plenty of charge remaining Battery Medium: moderate charge remaining Battery Low: small amount of charge remaining NOTE You can check the remaining battery power of the charging case in the following situations.

  • Page 19: Bluetooth® Connectivity

    Bluetooth® Connectivity > Pairing for the First Time Bluetooth® Connectivity Pairing for the First Time When first connecting this product to a Bluetooth device (such as a smartphone), follow the steps below to pair (register) this product with that device. [Search tag] #Q02 Pairing NOTE Remove the earbuds from the charging case the first time you use this product, and peel off the isolation sheets found on each.
  • Page 20 Bluetooth® Connectivity > Pairing for the First Time Select this product from the list on your Bluetooth device. Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”. Yamaha TW-E3C Once connected, the indicator on the primary earbud lights up as shown below. You will hear the “Connected”...

  • Page 21: Pairing With A Different Device

    Bluetooth® Connectivity > Pairing with a Different Device Pairing with a Different Device Follow the steps below to pair with another Bluetooth device, or to try pairing with the same device again. Up to three Bluetooth devices can be registered with this product. If you pair a device beyond the maximum number, the information for device you first paired (the oldest pairing) will be deleted.
  • Page 22 Bluetooth® Connectivity > Pairing with a Different Device Select this product from the list on your Bluetooth device. Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”. Yamaha TW-E3C Once connected, the indicator on the primary earbud lights up as shown below. You will hear the “Connected”...

  • Page 23: Connecting To A Device Already Paired

    Bluetooth® Connectivity > Connecting to a Device Already Paired Connecting to a Device Already Paired Here’s how to connect to a Bluetooth device to which this product has already been paired. Activate Bluetooth on the Bluetooth device. Remove the earbuds from the charging case. The earbuds will turn on and both earbuds automatically connect to the last Bluetooth device to which they were connected.

  • Page 24: Connecting To Two Bluetooth Devices At The Same Time (Multi-Point Connection)

    Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection) Connecting to two Bluetooth devices at the same time (multi-point connection) This product features multi-point connection, which lets you connect the product to two Bluetooth devices to which it has been paired at the same time.
  • Page 25 Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection) With earbuds (L) and (R) turned on, long-tap the Touch Control on earbud (L) and on earbud (R) at the same time for about three seconds, and then release your fingers.
  • Page 26 Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection) Activate Bluetooth on the second Bluetooth device you want to connect. When Yamaha TW-E3C is displayed, select it to connect. Yamaha TW-E3C If successfully connected, you will hear the “Connected” audio message in the earbud. Once connected, the indicators light up as shown below.
  • Page 27 Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection) Select “Yamaha TW-E3C” from the list of connected Bluetooth devices, shown on the first Bluetooth device. Yamaha TW-E3C The audio message “Connected” plays once in the earbuds, and both Bluetooth devices are connected simultaneously.
  • Page 28 Bluetooth® Connectivity > Connecting to two Bluetooth devices at the same time (multi-point connection) Related links “Pairing for the First Time” (p.19) “Pairing with a Different Device” (p.21) “Using only one of the earbuds” (p.49)

  • Page 29: Wearing This Product

    Wearing This Product > Putting on the earbuds Wearing This Product Putting on the earbuds Check the markings on the L (left) and R (right) earbuds to make sure they are worn in the correct ear. Rotate the earbuds slowly to adjust them so that they fit well in your ears after you put them on. CAUTION Do not forcibly press on or move the earbuds once you’ve put them on.

  • Page 30: Replacing The Eartips

    Wearing This Product > Replacing the eartips Replacing the eartips When using different eartips, select the size that matches your ears. When putting the earbuds on, choose the eartips that keep out ambient sounds as much as possible while the audio is stopped. Eartip NOTE Four sizes of eartips are included with this product.

  • Page 31: Operation (Audio Playback And Phone Calls) Playing Back Audio On This Product

    Operation (Audio Playback and Phone Calls) > Playing back Audio on this product Operation (Audio Playback and Phone Calls) Playing back Audio on this product You can use the Touch Control on the earbuds for the following operations. Touch Control Volume controls Turn the volume up Long-tap earbud (R) for about one second.
  • Page 32 Operation (Audio Playback and Phone Calls) > Playing back Audio on this product Operate the second connected device to play back the music. GAMING MODE This function also makes the audio and video sound more in sync, which is useful when you are watching a video or playing a game.

  • Page 33: Making Ambient Sounds Easier To Hear (Ambient Sound)

    Operation (Audio Playback and Phone Calls) > Making ambient sounds easier to hear (AMBIENT SOUND) Making ambient sounds easier to hear (AMBIENT SOUND) Enabling AMBIENT SOUND makes it easier to hear the sounds around you, such as announcements made on public transportation, the sounds of passing cars and so on.

  • Page 34: Talking On The Phone

    Operation (Audio Playback and Phone Calls) > Talking on the phone Talking on the phone When connecting to a Bluetooth device, you can talk, adjust the volume and so on using this product. Operate this product as follows. Touch Control Receive a phone call Single-tap earbud (L) when a call is coming in.

  • Page 35: Starting The Voice Assistant

    Operation (Audio Playback and Phone Calls) > Starting the voice assistant Starting the voice assistant If connecting this product to a Bluetooth device that supports the use of Siri, Google Assistant or similar features, you can control the voice assistant with this product. Touch Control Voice assistant operations Start voice assistant...

  • Page 36: Dedicated Application

    Dedicated Application About the “Headphone Control” app The Headphone Control smartphone app is a dedicated app for getting the best sound quality from your Yamaha earbuds or headphones. [Search tag] #Q03 App This app will let you do the following.

  • Page 37: App Settings

    Dedicated Application > App settings App settings This explains the settings and items you can check using the Headphone Control app. Check the settings for each function and the latest information from the app screen. [Search tag] #Q03 App NOTE The app screen and items may differ, depending on your product.
  • Page 38 Dedicated Application > App settings NOTE The AMBIENT SOUND does not guarantee that you will be able to hear everything. You may be unable to hear the sounds around you if you’ve turned up the volume of the audio, or in certain environments. When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade, depending on the usage environment and how you wear the product.

  • Page 39: Troubleshooting

    Troubleshooting > Read this first Troubleshooting Read this first If this product does not operate normally while you are using it, first check the following. [Search tag] #Q01 Troubleshooting After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again.

  • Page 40: Cannot Connect

    Troubleshooting > Cannot connect Cannot connect Earbuds (L) and (R) are not connecting properly. Put the earbuds back into the charging case and then take them out again. The earbuds turn on and both earbuds automatically connect after the earbud indicators light up for one second.

  • Page 41: Multi-Point Connection Unavailable

    Troubleshooting > Multi-point connection unavailable Multi-point connection unavailable This product may already be connected to two Bluetooth devices. You can connect to up to two Bluetooth devices that support multi-point connection at the same time. When connecting a third Bluetooth device, disconnect one of the previously connected Bluetooth devices.

  • Page 42: Power Will Not Turn On

    Troubleshooting > Power will not turn on Power will not turn on There may not be enough battery power left. Charge this product. “Charging the earbuds” (p.12) The battery power of the charging case may have been depleted while charging the earbuds. Charge the charging case.

  • Page 43: The Product Cannot Be Charged

    Troubleshooting > The product cannot be charged The product cannot be charged Your computer is not turned on (when charging from your computer). Turn the power of your computer on, and then charge this product. You may have been using a USB power cable other than the one included with this product. Use the included USB power cable to make sure the product correctly charges.

  • Page 44: The Product Does Not Operate Or Play Back

    Troubleshooting > The product does not operate or play back The product does not operate or play back The earbuds are still charging. You cannot use this product while they are charging. Use the earbuds after charging is finished. There is not enough battery power. Charge the earbuds.

  • Page 45: No Sound Can Be Heard

    Troubleshooting > No sound can be heard No sound can be heard The earbuds are not connected to a Bluetooth device. Pair this product. “Pairing for the First Time” (p.19) “Pairing with a Different Device” (p.21) “Connecting to two Bluetooth devices at the same time (multi-point connection)” (p.24) The volume is too low.

  • Page 46: Sound Can Only Be Heard From One Earbud

    Troubleshooting > Sound can only be heard from one earbud Sound can only be heard from one earbud Earbuds (L) and (R) are not connecting properly. Put the earbuds back into the charging case and then take them out again. The earbuds turn on and both earbuds automatically connect after the earbud indicators light up for one second.

  • Page 47: Sound Is Not Good Or Sounds Strange

    Troubleshooting > Sound is not good or sounds strange Sound is not good or sounds strange You might be wearing the earbuds on the wrong sides (L/R). Check that the left (L) and right (R) earbuds are worn on the correct sides. “Putting on the earbuds” (p.29) The eartips don’t fit my ears.

  • Page 48: The Sound Is Distorted, Noisy Or Choppy

    Troubleshooting > The sound is distorted, noisy or choppy The sound is distorted, noisy or choppy The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that produce electromagnetic waves such as microwave ovens.

  • Page 49: Using Only One Of The Earbuds

    Troubleshooting > Using only one of the earbuds Using only one of the earbuds Pair the earbud you want to use with the Bluetooth device. When doing this, note the following. This product does not offer a function to convert stereo sound to monaural sound. Check whether such a function is available on the Bluetooth device to be connected.

  • Page 50: Initializing (Performing A Factory Reset)

    Troubleshooting > Initializing (performing a factory reset) Initializing (performing a factory reset) Follow the steps below to initialize (perform a factory reset on) this product. [Search tag] #Q04 Reset Initializing (performing a factory reset) This will restore all of the earbud settings to their factory defaults. The information for devices registered (paired) will be deleted.

  • Page 51: Updating The Firmware

    Update the firmware on this product with the Headphone Control app. The firmware on this product can be updated to add new functionality, rectify product issues and so on. For more details on the contents of updates, see the product information page on the Yamaha website. NOTICE For stable data communication between this product and your Bluetooth device, update the firmware in a place where the signal is good.
  • Page 52 Troubleshooting > Updating the firmware NOTE Initializing the earbuds (performing a factory reset) restores all of the earbud settings to their factory defaults. As this deletes all information for devices registered (paired), you must register (pair) the devices again. Related links “Pairing for the First Time” (p.19) “About the “Headphone Control”...

  • Page 53: List Of Support Centers

    Please contact the store where you purchased this product, or the Product Support Center as listed in the “Safety Brochure” included with this product. For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center. https://manual.yamaha.com/av/support/...

  • Page 54: Appendix

    Appendix > List of operations Appendix List of operations The main operations of this product are as shown below. Earbud (L) Earbud (R) Touch Control Power Power on Remove from the charging case Power off Earbuds (L) and (R) (long-tap for about 7 seconds) Volume Audio playback Volume up...
  • Page 55 Appendix > List of operations Selecting the modes Switch AMBIENT SOUND ON/OFF Earbud (R) (single-tap) Switch GAMING MODE ON/OFF Earbud (R) (triple-tap) Phone calls Receive a phone call Earbud (L) (single-tap when a call is coming in) End a phone call Earbud (L) (long-tap for about 1 second during a phone call) Ignore a call Earbud (R) (triple-tap when a call is coming in)

  • Page 56: List Of Indicator Displays And Audio Messages

    Appendix > List of indicator displays and audio messages List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below. Earbud indicator display Power on Lights up for 1 second and turns off Standby mode for pairing with Bluetooth device Flashes (only the primary earbud) Searching for paired Bluetooth device...
  • Page 57 Appendix > List of indicator displays and audio messages Audio messages Battery High Plenty of battery charge remaining Battery Medium Moderate battery charge remaining Battery Low Small amount of battery charge remaining Power Off Power off Pairing Start pairing (device registration) Pairing Failed Pairing unsuccessful Connected...

  • Page 58: Specifications

    Appendix > Specifications Specifications The specifications of this product are as shown below. Driver type Dynamic Driver unit 6.0 mm Frequency range 20–20,000 Hz Bluetooth version Supported profiles A2DP, AVRCP, HFP, HSP Supported codecs SBC, AAC, Qualcomm® aptX™ Adaptive Supported content protection (Japan only) SCMS-T RF output power Class 1...
  • Page 59 IPX 5 (earbuds) Weight 5.0 g (0.18 oz) (per earbud) * The contents of this User Guide apply to the latest specifications as of the publishing date. For the latest version of the User Guide, refer to the Yamaha website.

  • Page 60: Optional Accessories (Sold Separately)

    Appendix > Optional accessories (sold separately) Optional accessories (sold separately) The eartips attached to this product are also available separately as an optional purchase. ETP-30 Eartips...

  • Page 61: Trademarks

    The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners. Qualcomm aptX and Qualcomm TrueWireless are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
  • Page 62 Stylesheet Name: 01_YMH_PDF_Manual_A5_AV_En-Multi Layout Folder: YMH_PDF_Manual_A5_AV Stylesheet Version: 2022.12.12 Yamaha Global Site https://www.yamaha.com/ Yamaha Downloads https://download.yamaha.com/ © 2023 Yamaha Corporation Published 01/2023 AM-A0 AV21-0149...

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