Yamaha TW-E7A User Manual
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Yamaha TW-E7A User Manual

Truly wireless earphones
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User Guide
Truly Wireless Earphones
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Summary of Contents for Yamaha TW-E7A

  • Page 1 User Guide Truly Wireless Earphones...

  • Page 2: Table Of Contents

    Contents Contents Notice  4 About this Documentation.................  4 Trademarks.................................... 4 Handling this product................ 6 Waterproof performance................................. 6 Battery-related notes................................ 7 Product Overview  8 Advantages of this product................  8 Accessories..................... 10 Part names..................... 12 Part names (charging case)............... 13 Charging and Powering  14 Charging the earphones..
  • Page 3 Contents Operating this Product  31 Adjusting the volume................ 31 Listening to music...................  32 Receiving a phone call................ 33 Using the voice assistance feature on your smartphone........ 34 Settings  35 About the app for earphones/headphones........... 35 List of settings (main screen).............. 36 List of product settings (menu)..

  • Page 4: About This Documentation

    The trademarks used in this documentation are as follows. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 5 Notice > About this Documentation Notice regarding the contents of this documentation This documentation is a user’s guide intended for the following readers. Those who will use this product This documentation classifies precautions and other matters as follows. WARNING This content indicates “risk of serious injury or death.” CAUTION This content indicates “risk of injury.”...

  • Page 6: Handling This Product

    Notice > Handling this product Handling this product Waterproof performance The waterproof performance of the body of these earphones is compliant with IPX5 standards. However, the charging case is not waterproof. Product failures caused by water ingress due to incorrect handling are not covered by the warranty. Use caution regarding the following to avoid electric shock or product failure.

  • Page 7: Battery-Related Notes

    Notice > Handling this product Battery-related notes The lithium-ion battery contained in this product is a consumable item. To extend the life of the battery as long as possible, use caution regarding the following. If the product is not used for a long period of time, the charging time may get longer. If you need to store this product for a long time, be sure to charge it around once every six months.

  • Page 8: Product Overview

    Product Overview > Advantages of this product Product Overview Advantages of this product This product is a set of wireless earphones that connect to Bluetooth devices such as a portable music player or smartphone. High-definition playback of sound from Bluetooth devices This product supports the Qualcomm aptX™...
  • Page 9 Product Overview > Advantages of this product Related links “About the app for earphones/headphones” (p.35) “Automatically adjust the sound quality according to the volume” (p.40) “Playing back sound according to your surroundings” (p.41)

  • Page 10: Accessories

    Product Overview > Accessories Accessories Make sure that all of the accessories are included with this product. Earphones (main units) Charging case USB power cable (30 cm; type C to A) Eartips (LL, L, M, S, SS; one set each) (already attached to the earphones) Silicone sleeves (L, M, S;...
  • Page 11 Product Overview > Accessories Quick Start Guide User Guide (Basic) Safety Brochure...

  • Page 12: Part Names

    Product Overview > Part names Part names Below is an explanation of the parts of the earphones. Function key (L, R) Indicator NOTE The earphones use built-in microphones to capture ambient sounds and conversations.

  • Page 13: Part Names (Charging Case)

    Product Overview > Part names (charging case) Part names (charging case) Below is explanation of the parts of the charging case. Charging connector Plug the USB power cable into the connector for charging. Indicator (charging case) Shows the remaining battery power of the charging case, and the charging status. Indicators (on earphones) Shows the charging status of the earphones.

  • Page 14: Charging And Powering

    Charging and Powering > Charging the earphones Charging and Powering Charging the earphones Charge the earphones before use. NOTICE The charging case is not waterproof. Thoroughly wipe off any moisture that gets on the earphones before placing them back in the charging case.
  • Page 15 Charging and Powering > Charging the earphones NOTE When the remaining battery power of the charging case is completely depleted while charging the earphones, the earphones will turn on. When the remaining battery power on the charging case is low, the indicator on the charging case will flash. When this happens, charge the charging case.

  • Page 16: Charging The Charging Case

    Charging and Powering > Charging the charging case Charging the charging case Charge the charging case. Charging with the USB power adaptor To charge the charging case, connect a commercially available USB power adapter to the USB jack on the charging case.
  • Page 17 Charging and Powering > Charging the charging case Orange NOTE You can also charge the earphones while the charging case is charging. In this case, the indicator on the charging case will show the charging status of the charging case. You may not be able to charge if you use a USB power cable other than the one included with this product.

  • Page 18: Turning The Power On

    Charging and Powering > Turning the power on Turning the power on Turn the power on. Remove the earphones from the charging case. The indicator lights up as shown below, and the power turns on. Blue 1 sec NOTE If the earphones have been removed from the charging case or if they do not turn on when removed from the charging case, hold down the function key on each earphone (L, R) until their indicators light up blue.

  • Page 19: Turning The Power Off

    Charging and Powering > Turning the power off Turning the power off Turn the power of this product off. Place the earphones in the charging case. The earphone power will turn off, and the product will enter charging mode. Orange NOTE If the earphones have been removed from the charging case, hold down the function key on each earphone (L, R) until their indicators light up red.

  • Page 20: Checking The Remaining Battery Power

    Charging and Powering > Checking the remaining battery power Checking the remaining battery power After this product are turned on, you can check how much battery power is left from the flashing indicator and the audio message. Audio messages: Battery High: plenty of charge remaining Battery Medium: moderate charge remaining Battery Low: small amount of charge remaining Indicator (on earphone):...

  • Page 21: Connections

    Connections > Registering a Bluetooth device (pairing) Connections Registering a Bluetooth device (pairing) When first connecting this product to a Bluetooth device, follow the steps below to register (pair) this product with that device. Set this product to pairing mode. First, remove the earphone (L) and wait until the LEDs are lit as shown in the illustration below.
  • Page 22 Connections > Registering a Bluetooth device (pairing) Select this product from this list on your Bluetooth device. Yamaha TW-E7A L If successfully connected, you will hear the “Pairing Successful” audio message. The indicator on the earphone will light up as shown below.

  • Page 23: Registering (Pairing) A Different Bluetooth Device

    Connections > Registering (pairing) a different Bluetooth device Registering (pairing) a different Bluetooth device Follow the steps below to register (pair) another Bluetooth device. [q01] Keep pressing the function key on each earphone (L, R) until their indicators light up red. The power will turn off.
  • Page 24 A list of Bluetooth devices that can be connected will be shown. Select this product from this list on your Bluetooth device. Yamaha TW-E7A L If successfully connected, you will hear the “Pairing Successful” audio message. The indicator on the earphone will light up as shown below.
  • Page 25 Connections > Registering (pairing) a different Bluetooth device NOTE Pairing standby mode will automatically end after about two minutes. To register again, start from step 1. Up to 3 devices can be registered with this product. From the 4th device on, older registrations will be deleted (the oldest is deleted first).

  • Page 26: Connecting To A Bluetooth Device

    Either the left or right earphone will connect to a Bluetooth device, according to their remaining battery power. The earphones will appear in the list shown on the Bluetooth device as shown below. Earphone (L): Yamaha TW-E7A L Earphone (R): Yamaha TW-E7A R The other earphone may be listed as “Headset,”...

  • Page 27: Disconnecting From A Bluetooth Device

    Connections > Disconnecting from a Bluetooth device Disconnecting from a Bluetooth device Follow the steps below to disconnect a Bluetooth device. Disconnect the earphones by operating the Bluetooth device. The earphones will enter the standby mode for a connection/registration (pairing) with a Bluetooth device.

  • Page 28: Wearing This Product

    Wearing this product > Putting the earphones on Wearing this product Putting the earphones on Check the markings on the earphones for the left and right sides to make sure they are worn in the correct ear, and insert them into your ear. Move the earphones to adjust them so that they fit your ears when you put them on.

  • Page 29: Replacing The Eartips

    Wearing this product > Replacing the eartips Replacing the eartips You will be able to listen to your music with better sound by using eartips that match your ears. When putting the earphones on, use the eartips that keep out ambient sounds as much as possible while the music is stopped.

  • Page 30: Replacing The Silicone Sleeves

    Wearing this product > Replacing the silicone sleeves Replacing the silicone sleeves Replace the silicone sleeves as shown below. Using silicone sleeves that fit your ears will make them stay in your ears better. NOTE The left and right silicone sleeves are different. 3 kinds of silicone sleeves are included with this product.

  • Page 31: Operating This Product

    Operating this Product > Adjusting the volume Operating this Product Adjusting the volume Follow the steps below to adjust the volume. Turn the volume up Press the function key on earphone (R) twice. Turn the volume down Press the function key on earphone (L) twice. NOTE When connecting to a device (such as a smartphone) on which the volume can be adjusted, you can also adjust the volume using that device.

  • Page 32: Listening To Music

    Operating this Product > Listening to music Listening to music You can operate this product using the function keys during playback as follows. Pause or restart playback Press the function key on earphone (L) or (R). Skip to the next song Hold down the function key on earphone (R) until you hear a “beep”...

  • Page 33: Receiving A Phone Call

    Operating this Product > Receiving a phone call Receiving a phone call When connecting to a Bluetooth device (such as a smartphone) that has phone call functionality, you can talk using this product. Operate this product as follows. Receive a phone call Press the function key on earphone (R).

  • Page 34: Using The Voice Assistance Feature On Your Smartphone

    Operating this Product > Using the voice assistance feature on your smartphone Using the voice assistance feature on your smartphone When connecting this product to a Bluetooth device that supports a voice assistance feature such as Siri or Google Assistant, you can control the voice assistant with this product. Press the function key on earphone (R) three times.

  • Page 35: Settings

    About the app for earphones/headphones The Headphones Controller smartphone app is a dedicated app for getting the best sound quality from your Yamaha earphones or headphones. This app will let you do the following. Show the status of your earphones/headphones (such as remaining battery power) Make detailed settings on your earphones/headphones Install the app from the App Store (iOS devices) or from Google Play (Android devices).

  • Page 36: List Of Settings (Main Screen)

    Settings > List of settings (main screen) List of settings (main screen) The settings that you can make on the main screen of the Headphones Controller app are shown below. NOTE The app screen may differ, depending on your product. LISTENING CARE Turns LISTENING CARE (a feature that automatically adjusts the sound quality according to the volume) on/off.
  • Page 37 Settings > List of settings (main screen) Related links “About the app for earphones/headphones” (p.35) “List of product settings (menu)” (p.38) “Automatically adjust the sound quality according to the volume” (p.40) “Playing back sound according to your surroundings” (p.41) “Setting the auto-standby time” (p.42)

  • Page 38: List Of Product Settings (Menu)

    Settings > List of product settings (menu) List of product settings (menu) The settings that you can make on the menu of the Headphones Controller app are shown below. NOTE The app screen may differ, depending on your product. Confirm Firmware Update Checks whether new firmware has been released, and performs updates.
  • Page 39 Settings > List of product settings (menu) Related links “About the app for earphones/headphones” (p.35) “List of settings (main screen)” (p.36) “Automatically adjust the sound quality according to the volume” (p.40) “Playing back sound according to your surroundings” (p.41) “Setting the auto-standby time” (p.42)

  • Page 40: Automatically Adjust The Sound Quality According To The Volume

    Settings > Automatically adjust the sound quality according to the volume Automatically adjust the sound quality according to the volume When LISTENING CARE is enabled, this product will automatically adjust the sound quality according to the playback volume. This feature adjusts the frequency balance, offering rich sound quality playback even at a low volume. Use the Headphones Controller app to make these settings.

  • Page 41: Playing Back Sound According To Your Surroundings

    Settings > Playing back sound according to your surroundings Playing back sound according to your surroundings You can set how this product sounds according to the situation, such when you want to enjoy music in a noisy location, or when you want to be able to hear what is going on around you while you are listening. When you enable the NOISE CANCELLING, the active noise cancelling feature of this product will reduce the noise from outside.

  • Page 42: Setting The Auto-Standby Time

    Settings > Setting the auto-standby time Setting the auto-standby time This product will automatically shut off when a certain amount of time has passed without a connection from a Bluetooth device. You can set the time it takes for the power to turn off after no connection has been received.

  • Page 43: Updating The Firmware

    The firmware on this product can be updated to add new functionality, rectify product issues and so on. Updates are performed using Headphones Controller. For more details on the contents of updates, see the product information page on the Yamaha website. NOTICE For stable data communication between this product and your Bluetooth device, update the firmware in a place where the signal is good.

  • Page 44: Troubleshooting

    Troubleshooting > Read this first Troubleshooting Read this first If this product does not operate normally while you are using it, first check the following. Place both earphones back into the charging case and wait for at least 10 seconds, after which you can first take out earphone (R) and then earphone (L).

  • Page 45: No Sound Can Be Heard

    Troubleshooting > No sound can be heard No sound can be heard This product are not connected to a Bluetooth device. Pair this product. “Connecting to a Bluetooth device” (p.26) The volume is too low. Raise the volume. “Adjusting the volume” (p.31) The music stopped playing back.

  • Page 46: Sound Can Only Be Heard From One Earphone

    Troubleshooting > Sound can only be heard from one earphone Sound can only be heard from one earphone The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as Wi-Fi access points, or appliances that product electromagnetic waves such as microwave ovens.

  • Page 47: Power Will Not Turn On

    Troubleshooting > Power will not turn on Power will not turn on There may not be enough battery power left. Charge this product. “Charging the earphones” (p.14) The battery power of the charging case may have been depleted while charging the earphones. Keep pressing the function key on each earphone (L, R) until their indicators light blue.

  • Page 48: The Product Cannot Be Charged

    Troubleshooting > The product cannot be charged The product cannot be charged This product terminal might be covered up by the silicone sleeve. Reattach the silicone sleeve correctly. “Replacing the silicone sleeves” (p.30) Your computer is not turned on (when charging from your computer). Turn the power of your computer on, and then charge this product.

  • Page 49: Cannot Connect To A Bluetooth Device

    Troubleshooting > Cannot connect to a Bluetooth device Cannot connect to a Bluetooth device This product and your Bluetooth device may be too far apart. Move this product closer to the Bluetooth device. A device that emits electromagnetic waves (such as a microwave oven, access point and so on) might be nearby.

  • Page 50: The Product Does Not Operate Or Play Back

    Troubleshooting > The product does not operate or play back The product does not operate or play back This product may be charging. You cannot use this product while they are charging. Use the earphones after charging is finished. There is no remaining battery power on this product. Charge this product.

  • Page 51: The Sound Is Distorted, Noisy Or Choppy

    Troubleshooting > The sound is distorted, noisy or choppy The sound is distorted, noisy or choppy The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that product electromagnetic waves such as microwave ovens.

  • Page 52: Restoring This Product To Factory Defaults (Initialize / Reset)

    Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Restoring this product to factory defaults (Initialize / Reset) This will restore all settings of this product to their factory defaults. Turn off the power after removing the earphones from their charging case. Keep pressing the function key on each earphone (L, R) until their indicators light up red.
  • Page 53 Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Once the indicator starts flashing, press the function key on the earphone (L) three times within 10 seconds. The earphone will initialize after several seconds, and the indicator flashes as shown below. After initialization, the earphone will automatically enter pairing mode.
  • Page 54 Troubleshooting > Restoring this product to factory defaults (Initialize / Reset) Once the indicator starts flashing, press the function key on earphone (R) three times within 10 seconds. The earphone will initialize after several seconds, and the indicator flashes as shown below. After initialization, a connection will automatically be made with the earphone (L).

  • Page 55: Problem Still Not Resolved (Customer Support)

    For customers within Japan Please contact the store where you purchased this product, or the Product Support Center as listed in the “User Guide (Basic).” For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center.

  • Page 56: Appendix

    Appendix > Specifications Appendix Specifications The specifications of this product are as shown below. Driver type Dynamic Driver unit 6.2 mm Frequency range 20–20,000 Hz Bluetooth version Supported profiles A2DP, AVRCP, HFP, HSP Supported codecs SBC, AAC, Qualcomm® aptX™ Supported content protection (Japan only) SCMS-T RF output power Class 1...
  • Page 57 Appendix > Specifications General Waterproof rating IPX5 Weight 7.0 g (per earphone)

  • Page 58: List Of Operations

    Appendix > List of operations List of operations The main operations of this product are as shown below. Function key Power Power on Function key (hold down for two seconds) Power off Function key (hold down for five seconds) Volume Volume up Function key on earphone (R) (press quickly, two times in a row) Volume down...
  • Page 59 Appendix > List of operations Phone calls Receive a phone call Function key on earphone (R) End a phone call Function key on earphone (R) Ignore a call Function key on earphone (R) (hold down for at least two seconds) Other functions Start pairing With the power off, hold down the function keys on the earphones (L and R) (L: five seconds;...

  • Page 60: List Of Indicator Displays And Audio Messages

    Appendix > List of indicator displays and audio messages List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below. Product indicator display Power on Lights up for 1 second (blue) and turns off Remaining battery power notifications Flashes red three times: small amount of charge remaining Standby mode for pairing with Bluetooth device...
  • Page 61 Appendix > List of indicator displays and audio messages Audio messages Battery High Plenty of battery charge remaining Battery Medium Moderate battery charge remaining Battery Low Small amount of battery charge remaining Power Off Power off Pairing Start device registration (pairing) Pairing Successful Pairing successful/finished connecting Pairing Failed...
  • Page 62 Yamaha Global Site https://www.yamaha.com/ Yamaha Downloads https://download.yamaha.com/ Manual Development Group © 2020 Yamaha Corporation Published 08/2020 AM-A0 AV19-0115...

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