Yamaha TW-E3B User Manual
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Yamaha TW-E3B User Manual

Truly wireless earphones
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User Guide
Truly Wireless Earphones
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Summary of Contents for Yamaha TW-E3B

  • Page 1 User Guide Truly Wireless Earphones...

  • Page 2: Table Of Contents

    Contents Contents Introduction  4 Cautions regarding product handling............ 5 Advantages of this product................  6 Accessory and part names................ 7 Charging and Powering  9 Charging the earphones................ 9 Charging the charging Case............... 10 Turning on the power................ 12 Turning off the power................ 13 Remaining Battery Power................. 14 Bluetooth®...
  • Page 3 Contents Troubleshooting  30 Read this first.................. 30 Cannot connect.................. 31 Power will not turn on................ 32 The product cannot be charged.............. 33 The product does not operate or play back.......... 34 No sound can be heard................ 35 Sound can only be heard from one earphone.......... 36 Sound is not good or sounds strange............ 37 The sound is distorted, noisy or choppy............ 38 Using only one of the earphones.............. 39...

  • Page 4: Introduction

    Introduction > About this Documentation Introduction About this Documentation This documentation is intended for users of this product, and explains how to connect and operate the product. This documentation classifies precautions and other matters as follows. WARNING This content indicates “risk of serious injury or death.” CAUTION This content indicates “risk of injury.”...

  • Page 5: Cautions Regarding Product Handling

    When storing the product for a long time, charge the product around once every six months to avoid excessive discharge. If the duration of the battery’s charge is too short, it may have reached the end of its lifespan. Contact Yamaha dealer or service center.

  • Page 6: Advantages Of This Product

    Introduction > Advantages of this product Advantages of this product This product is a set of wireless earphones that connect to Bluetooth devices such as a portable music player or smartphone. High-definition playback of sound from Bluetooth devices This product supports the Qualcomm aptX and AAC codecs.

  • Page 7: Accessory And Part Names

    Introduction > Accessory and part names Accessory and part names Make sure that all of the accessories are included with this product. Earphones Function key Indicator Charging case Front Back Charging indicators Charging connector USB power cable (30 cm (11-3/4 in); type A to C)
  • Page 8 Introduction > Accessory and part names Eartips (XS, S, M, L; one set each) Note: The M-size eartips are pre-attached. Quick Start Guide Safety Brochure NOTE The earphones feature a built-in microphone. The charging case contains a battery for charging the earphones.

  • Page 9: Charging And Powering

    Charging and Powering > Charging the earphones Charging and Powering Charging the earphones Charge the earphones before use by placing them in the charging case. CAUTION The charging case is not waterproof. Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the earphones before placing them back in the charging case.

  • Page 10: Charging The Charging Case

    Charging and Powering > Charging the charging Case Charging the charging Case To charge the charging case, connect the included USB power adapter. CAUTION The charging case is not waterproof. Do not expose this product to liquids such as sweat, rainwater or seawater. Be sure to use the USB power cable that was included with this product.
  • Page 11 Charging and Powering > Charging the charging Case NOTE You can also charge the earphones while the charging case is charging. You may charge from the USB port on your computer instead of using a USB power adaptor. Once you place the earphones in the charging case, the indicators on the charging case will show the remaining battery power for five seconds (except when the charging case itself is still charging).

  • Page 12: Turning On The Power

    Charging and Powering > Turning on the power Turning on the power Turn on the earphones. Remove the earphones from the charging case. The indicators light up as shown below, and the power turns on. Blue Lights up for 1 sec NOTE If the earphones have been removed from the charging case or if they do not turn on when removed from the charging case, hold down the function key on each earphone (L, R) until their indicators light up blue.

  • Page 13: Turning Off The Power

    Charging and Powering > Turning off the power Turning off the power Turn off the earphones. Place the earphones in the charging case. The earphone power will turn off, and the product will enter charging mode. NOTE When you want to turn off the earphones without putting them back in the charging case, hold down the function key on each earphone (L, R) until the indicators light red.

  • Page 14: Remaining Battery Power

    Charging and Powering > Remaining Battery Power Remaining Battery Power After this product is turned on, you can check how much battery power is left from the audio messages in the earphones and by the indicators. Audio messages: Battery High: plenty of charge remaining Battery Medium: moderate charge remaining Battery Low: small amount of charge remaining Indicators (on earphones):...

  • Page 15: Bluetooth® Connectivity

    Bluetooth® Connectivity > Pairing for the First Time Bluetooth® Connectivity Pairing for the First Time When first connecting this product to a Bluetooth device (such as a smartphone), follow the steps below to pair (register) this product with that device. [Search tag] #Q02 Pairing Remove the earphone (R) from the charging case.
  • Page 16 Select this product from the list on your Bluetooth device. If a passkey is required when connecting, input “0000”. Yamaha TW-E3B R Once connected, the indicator on earphone (R) lights up as shown below. You will hear the “Pairing Successful” audio message in the earphone.
  • Page 17 Bluetooth® Connectivity > Pairing for the First Time NOTE Pairing standby mode will automatically end on this product after about two minutes. To pair again or if the connection was unsuccessful, place the earphones back into the charging case and start again at step 1. The other earphone may be listed as “Disconnected”...

  • Page 18: Pairing With A Different Device

    Bluetooth® Connectivity > Pairing with a Different Device Pairing with a Different Device Follow the steps below to pair with another Bluetooth device, or to try pairing with the same device again. It's important to turn off both earphones (L, R) before doing this. [Search tag] #Q02 Pairing With the power on the earphones (L, R) turned on, keep pressing their function keys until their indicators light up red.
  • Page 19 Select this product from the list on your Bluetooth device. If a passkey is required when connecting, input “0000”. Yamaha TW-E3B R If successfully connected, you will hear the “Pairing Successful” audio message in the earphone. The earphone indicator lights up as shown below.
  • Page 20 Bluetooth® Connectivity > Pairing with a Different Device NOTE Pairing standby mode will automatically end on this product after about two minutes. To pair again, start from step 1. Up to three Bluetooth devices can be registered with this product. If you pair a device beyond the maximum number, the information for device you first paired (the oldest pairing) will be deleted.

  • Page 21: Connecting To A Device Already Paired

    One of the earphones (L or R) will be the primary earphone when connecting, according to their remaining battery power. The earphones will appear in the list shown on the Bluetooth device as shown below. Earphone (L): Yamaha TW-E3B L Earphone (R): Yamaha TW-E3B R The other earphone may be listed as “Headset,”...

  • Page 22: Wearing This Product

    Wearing This Product > Putting on the earphones Wearing This Product Putting on the earphones Check the markings on the earphones for the “L” (Left) and “R” (Right) sides to make sure they are worn in the correct ear, and insert them into your ear. Move the earphones to adjust them so that they fit well in your ears after you put them on.

  • Page 23: Replacing The Eartips

    Wearing This Product > Replacing the eartips Replacing the eartips When using different eartips, select the size that matches your ears. When putting the earphones on, use the eartips that keep out ambient sounds as much as possible while the music is stopped. Eartip NOTE 4 sizes of eartips are included with this product.

  • Page 24: Operation (Music Playback And Phone Calls)

    Operation (Music Playback and Phone Calls) > Playing back music on this product Operation (Music Playback and Phone Calls) Playing back music on this product You can operate this product using the function keys during playback as follows. Volume controls Turn the volume up Press the function key on earphone (R) two times in a row.

  • Page 25: Talking On The Phone

    Operation (Music Playback and Phone Calls) > Talking on the phone Talking on the phone You can use this product to talk on the phone when connecting to a Bluetooth device such as a smartphone. Operate this product as follows. Receive a phone call Press the function key on earphone (R) when a call comes in.

  • Page 26: Starting The Voice Assistant

    Operation (Music Playback and Phone Calls) > Starting the voice assistant Starting the voice assistant You can use this product to control a voice assistance feature such as Siri or Google Assistant. This feature is available when you connect this product to a Bluetooth device that supports voice assistance. Press the function key on the earphone (R) three times in a row.

  • Page 27: Dedicated Application

    Dedicated Application Using the “Headphones Controller” app The Headphones Controller smartphone app is a dedicated app for getting the best sound quality from your Yamaha earphones or headphones. [Search tag] #Q03 App This app will let you do the following.

  • Page 28: App Settings

    Dedicated Application > App settings App settings This explains the settings and items you can check using the Headphones Controller app. [Search tag] #Q03 App NOTE The app screen and items may differ, depending on your product. Main screen LISTENING CARE When LISTENING CARE is enabled, this product will automatically adjust the sound quality according to the playback volume.
  • Page 29 Dedicated Application > App settings Menu screen Confirm Firmware Update Checks whether new firmware has been released, and performs updates. User Guide Accesses the User Guide Google Analytics Displays information regarding Google Analytics.

  • Page 30: Troubleshooting

    Troubleshooting > Read this first Troubleshooting Read this first If this product does not operate normally while you are using it, first check the following. [Search tag] #Q01 Troubleshooting Place both earphones back into the charging case and wait for at least 10 seconds, after which you can first take out earphone (R) and then earphone (L).

  • Page 31: Cannot Connect

    Troubleshooting > Cannot connect Cannot connect The product is not pairing correctly. If the information for this product still remains in the list of connected devices on your Bluetooth device, delete that information and try pairing again. “Pairing with a Different Device” (p.18) The information for a Bluetooth device that was registered on this product was deleted.

  • Page 32: Power Will Not Turn On

    Troubleshooting > Power will not turn on Power will not turn on There may not be enough battery power left. Charge this product. “Charging the earphones” (p.9) The battery power of the charging case may have been depleted while charging the earphones. Turn on the power manually by holding down the function key on each earphone (L, R) until their indicators light blue.

  • Page 33: The Product Cannot Be Charged

    Troubleshooting > The product cannot be charged The product cannot be charged Your computer is not turned on (when charging from your computer). Turn the power of your computer on, and then charge this product. You may have been using a USB power cable other than the one included with this product. Use the included USB power cable to make sure the product correctly charges.

  • Page 34: The Product Does Not Operate Or Play Back

    Troubleshooting > The product does not operate or play back The product does not operate or play back The earphones are still charging. You cannot use this product while they are charging. Use the earphones after charging is finished. There is not enough battery power. Charge the earphones.

  • Page 35: No Sound Can Be Heard

    Troubleshooting > No sound can be heard No sound can be heard The earphones are not connected to a Bluetooth device. Pair this product. “Pairing for the First Time” (p.15) “Pairing with a Different Device” (p.18) The volume is too low. Raise the volume. “Playing back music on this product” (p.24) The music stopped playing back.

  • Page 36: Sound Can Only Be Heard From One Earphone

    Troubleshooting > Sound can only be heard from one earphone Sound can only be heard from one earphone The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that produce electromagnetic waves such as microwave ovens.

  • Page 37: Sound Is Not Good Or Sounds Strange

    Troubleshooting > Sound is not good or sounds strange Sound is not good or sounds strange You might be wearing the earphones on the wrong sides (L/R). Check that the left (L) and right (R) earphones are worn on the correct sides. “Putting on the earphones” (p.22) The eartips don’t fit my ears.

  • Page 38: The Sound Is Distorted, Noisy Or Choppy

    Troubleshooting > The sound is distorted, noisy or choppy. The sound is distorted, noisy or choppy. The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that produce electromagnetic waves such as microwave ovens.

  • Page 39: Using Only One Of The Earphones

    Troubleshooting > Using only one of the earphones Using only one of the earphones Pair the earphone you want to use with the Bluetooth device. When doing this, note the following. This product does not offer a function to convert stereo sound to monaural sound. The L and R side function keys on the earphones work differently.

  • Page 40: Resetting And Initializing The Product

    Troubleshooting > Resetting and initializing the product Resetting and initializing the product Follow the steps below to reset (restart) or reinitialize this product. [Search tag] #Q04 Reset Resetting This resets (restarts) the earphones. The information for devices registered (paired) will still be retained. Place the earphones (L, R) in the charging case.
  • Page 41 Troubleshooting > Resetting and initializing the product Hold down the function key on both earphones (L, R) for about seven seconds until their indicators flash purple. After the indicators flash purple twice, they will light up red again. Purple Flashes two times Lights up Remove the earphone (R) from the charging case.
  • Page 42 Troubleshooting > Resetting and initializing the product Remove the earphone (L) from the charging case. After making sure that its indicator lights up purple for one second, follow the steps below. Purple Purple Lights up for 1 sec Lights up for 1 sec Blue Not lit Flashes alternately...

  • Page 43: Updating The Firmware

    Update the firmware on this product with the Headphones Controller app. The firmware on this product can be updated to add new functionality, rectify product issues and so on. For more details on the contents of updates, see the product information page on the Yamaha website. NOTICE For stable data communication between this product and your Bluetooth device, update the firmware in a place where the signal is good.

  • Page 44: List Of Support Centers

    Please contact the store where you purchased this product, or the Product Support Center as listed in the “Quick Start Guide” included with this product. For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center. https://manual.yamaha.com/av/support/...

  • Page 45: Appendix

    Appendix > List of operations Appendix List of operations The main operations of this product are as shown below. Function key Power Power on Function key on earphone (L and R; hold down for two seconds) Power off Function key on earphone (L and R; hold down for five seconds) Volume Volume up Function key on earphone (R) (press quickly, two times in a row)
  • Page 46 Appendix > List of operations Other functions Start pairing Hold down the function keys on the earphones (L and R) with the power off (L earphone: two seconds; R earphone: five seconds). Start voice assistant Function key on earphone (R) (press quickly, three times in a row)

  • Page 47: List Of Indicator Displays And Audio Messages

    Appendix > List of indicator displays and audio messages List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below. Earphone indicator display Power on Lights up for 1 second (blue) and turns off Remaining battery power notifications Flashes red three times: small amount of charge remaining Standby mode for pairing with Bluetooth device...
  • Page 48 Appendix > List of indicator displays and audio messages Audio messages Battery High Plenty of battery charge remaining Battery Medium Moderate battery charge remaining Battery Low Small amount of battery charge remaining Power Off Power off Pairing Start pairing (device registration) Pairing Successful Pairing successful/finished connecting Pairing Failed...

  • Page 49: Specifications

    Appendix > Specifications Specifications The specifications of this product are as shown below. Driver type Dynamic Driver unit 6.0 mm Frequency range 20–20,000 Hz Bluetooth version Supported profiles A2DP, AVRCP, HFP, HSP Supported codecs SBC, AAC, Qualcomm® aptX™ Supported content protection (Japan only) SCMS-T RF output power Class 1...

  • Page 50: Trademarks

    The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners. Qualcomm aptX is product of Qualcomm Technologies, Inc. and/or its subsidiaries.
  • Page 51 Stylesheet Name: 01_YMH_PDF_Manual_A5_En-Multi Layout Folder: YMH_PDF_Manual_A5 Stylesheet Version: 2021.04.13 Yamaha Global Site https://www.yamaha.com/ Yamaha Downloads https://download.yamaha.com/ Manual Development Group © 2021 Yamaha Corporation Published 05/2021 AMOD-C0 AV20-0112...

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