Troubleshooting; Read This First - Yamaha TW-E3B User Manual

Troubleshooting > Read this first

Troubleshooting

Read this first

If this product does not operate normally while you are using it, first check the following.
[Search tag] #Q01 Troubleshooting
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Place both earphones back into the charging case and wait for at least 10 seconds, after which you
can first take out earphone (R) and then earphone (L).
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Make sure that this product has been sufficiently charged.
"Charging the earphones" (p.9)
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"Charging the charging Case" (p.10)
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Update the firmware of this product to the latest version.
"Updating the firmware" (p.43)
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Check the following items according to the trouble you are experiencing.
"Cannot connect" (p.31)
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"Power will not turn on" (p.32)
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"The product cannot be charged" (p.33)
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"The product does not operate or play back" (p.34)
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"No sound can be heard" (p.35)
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"Sound can only be heard from one earphone" (p.36)
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"Sound is not good or sounds strange" (p.37)
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"The sound is distorted, noisy or choppy." (p.38)
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"Using only one of the earphones" (p.39)
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"Resetting and initializing the product" (p.40)
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