Shipping Instructions; Limited Warranty - Honeywell PW-6000 Installation And Configuration Manual

PW-6000 Installation
Notices
1. Open the container and remove the unit(s) and all packing material. Retain the
2. Inspect the contents to see if anything is missing. If you notice any missing
3. Visually check the contents. If you see any damage, do the following:

1.7 Shipping Instructions

To ship equipment back to Honeywell Integrated Security, contact the customer
service department at 1-800-323-4576 before returning the equipment. When you call,
please have available:
• A description of the problem or the reason you are returning the equipment.
• Your original purchase order number, invoice number and if the unit is still
• A new purchase order number if the unit is not under warranty
From the customer service department, obtain the Return Authorization Number
(RMA).
Show the RMA number on all packages shipped. Packages, which are not marked
with an RMA number will be refused at the factory and returned to you COD.
Carefully pack the equipment for shipment. Use the original packing material
whenever possible

1.8 Limited Warranty

All Products sold or licensed by Honeywell Integrated Security include a warranty
registration card which must be completed and returned to Honeywell Integrated
Security by or on behalf of the end user for Honeywell Integrated Security to provide
warranty service, repair, credit or exchange. All warranty work shall be handled
through Customer which shall notify Honeywell Integrated Security and apply for a
Return Merchandise Authorization (RMA) number prior to returning any Product for
service, repair, credit or exchange. Honeywell Integrated Security warrants that its
Products shall be free from defects in materials and workmanship for a period of two
years from the date of shipment of the Product to Customer. The warranty on
Terminals, Printers, Communications Products and Upgrade kits is 90 days from the
date of shipment. Satisfaction of this warranty shall be limited to repair or replacement
of Products which are defective or defective under normal use. Honeywell Integrated
Security's warranty shall not extend to any Product which, upon examination, is
determined to be defective as a result of misuse, improper storage, incorrect
installation, operation or maintenance, alteration, modification, accident or unusual
deterioration of the Product due to physical environments in excess of the limits set
forth in Product manuals. THERE ARE NO WARRANTIES WHICH EXTEND
6
container and all the packing materials. They may be used again for
reshipment of the equipment, if needed.
items, contact the order entry department at 1-800-323-4576 Option-1.
a. If shipping has caused damage to the unit, a claim must be filed with the
commercial carrier.
b. If any other defect is apparent, call for a return authorization.
under warranty.
www.honeywell.com