Shipping Instructions; Limited Warranty - Honeywell PRO3200 Installation And Configuration Manual

1.6 Shipping Instructions

To ship equipment back to Honeywell, contact the customer service department at
1-800-323-4576 before returning the equipment. When you call, please have
available:
• A description of the problem or the reason you are returning the equipment.
• Your original purchase order number, invoice number and if the unit is still
• A new purchase order number if the unit is not under warranty
From the customer service department, obtain the Return Authorization Number
(RMA).
Show the RMA number on all packages shipped. Packages, which are not marked
with an RMA number will be refused at the factory and returned to you COD.
Carefully pack the equipment for shipment. Use the original packing material
whenever possible

1.7 Limited Warranty

All Products sold or licensed by Honeywell include a warranty registration card
which must be completed and returned to Honeywell by or on behalf of the end user
for Honeywell to provide warranty service, repair, credit or exchange. All warranty
work shall be handled through Customer which shall notify Honeywell and apply for a
Return Merchandise Authorization (RMA) number prior to returning any Product for
service, repair, credit or exchange. Honeywell warrants that its Products shall be free
from defects in materials and workmanship for a period of two years from the date of
shipment of the Product to Customer. The warranty on Terminals, Printers,
Communications Products and Upgrade kits is 90 days from the date of shipment.
Satisfaction of this warranty shall be limited to repair or replacement of Products
which are defective or defective under normal use. Honeywell's warranty shall not
extend to any Product which, upon examination, is determined to be defective as a
result of misuse, improper storage, incorrect installation, operation or maintenance,
alteration, modification, accident or unusual deterioration of the Product due to
physical environments in excess of the limits set forth in Product manuals. THERE
ARE NO WARRANTIES WHICH EXTEND BEYOND THIS PROVISION. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS,
IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. NO
REPRESENTATION OR WARRANTY OF THE DISTRIBUTOR SHALL EXTEND
THE LIABILITY OR RESPONSIBILITY OF THE MANUFACTURER BEYOND
THE TERMS OF THIS PROVISION. IN NO EVENT SHALL HONEYWELL BE
LIABLE FOR ANY RE-PROCUREMENT COSTS, LOSS OF PROFITS, LOSS OF
USE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES TO ANY
PERSON RESULTING FROM THE USE OF HONEYWELL'S PRODUCTS.
PRO3200 Installation and Configuration Guide, Document 800-15494
under warranty.
PRO3200 Installation
Notices
5